Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Price and Customer Service

By cardealer on 10/22/2018 at 2:42 PM.

We reached out to dealers all across Virginia once we decided to buy a Honda. Ken at Hall Honda in VA Beach was by far the best sales rep we encountered. He gave us a great price and great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very knowledgeable

By KingCypher on 10/20/2018 at 6:59 PM.

The staff there really knew their stuff, and they were very courteous. A pleasure to do business with. Would recommend highly. Good selection of cars,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience ever.

By Tafheel1205 on 10/20/2018 at 12:48 PM.

I went with my daughter to Hall Honda to look at cars and she purchased the car the same day and was very pleased with her purchase. The process was so seamless that I went back to the dealer less than a week an bought a new Pilot. Jaylen Smith made the buying process so easy and painless.. He is competent and cordial. Richard Barrea and Lawrence Bright also made this an awesome car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service...WOW...

By Francisco on 10/19/2018 at 10:51 PM.

I can't believe I got a great car given my bankruptcy status. I am truly surprised that Michael n Tony were able to work together to get me into a great car at a good price near the monthly payment I wanted. Thank you Guys, I would definitely recommend friends n family to u guys.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying a used car

By dleebarnett on 10/19/2018 at 9:41 PM.

I came to Hall Honda to just look at vehicles that I was interested in-not to buy. Ken listened to my price point, what I wanted and didn’t want in a car and found a car that met all my preferences within 10 minutes of sitting down with him. Well that car is the one I left with. I did not intend to buy anything that day, but Ken made sure I was getting the best deal for this car and really worked with me. I couldn’t have asked for a better car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!!!

By LuiRanks on 10/19/2018 at 8:38 PM. Helped by Sheldon Morris.

The service couldn’t be better, it was great!!! Very down to earth guy he was honest and didn’t try to take advantage of me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Trade and New car purchase

By rwimmerva on 10/19/2018 at 5:55 PM.

Wife and I came into dealership looking to trade in a Honda Odyssey and possible purchase of Honda Pilot. We have purchased vehicles from Mr. Richards, and he was available. Mr. Richards was very helpful with the Odyssey trade and the new Pilot purchase, Enjoy the Hall experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Look for Marcus Jones for your next car!!!

By Kellz757 on 10/19/2018 at 11:01 AM.

I was so nervous about buying a new car and with a few credit challenges I knew it wouldn’t be easy. I have never had such a pleasant experience making such a big decision, my wonderful salesman, Marcus made sure I got all the information I needed to make my decision, didn’t pressure me into making an immediate decision and answered every question I had. Got the exact car I wanted and thanks to the remarkable used car finance manager(I’m so sorry I couldnt remember his name, but he was very important in my experience)!! I think I got a really great deal on it! And Mr. Freeman really listened to me and made sure I didn’t walk out of there without the protection I needed on my new car!! Thank you so so so so much!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, no pressure, great buying process

By BOHDI1423 on 10/18/2018 at 11:34 PM.

I am always anxious when buying a new (to me) used car- Lorenzo was extremely personable and made me instantly feel at ease and comfortable. He worked to find me a car 100% within my budget and I left feeling like I got a great deal. win!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Constance3434 on 10/18/2018 at 5:14 PM.

Corbett always looks out for me. I appreciate that they keep me updated on the progress on my vehicles very polite but not pushy. It makes inspections easier.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
5   Friendliness
4   Overall Experience
2   Price
4   Quality of Work

Battery replacement and recommended tire services

By Preecesm on 10/17/2018 at 1:06 AM.

Initial quote seemed overpriced and it would have been beneficial to have each item ranked on level of importance and time sensitivity. It was very convenient to be able to text to communicate with the staff.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great car experience

By Mark on 10/16/2018 at 6:32 PM.

My car salesman was up front on all my negotiating experience. We worked out the numbers that was good for me. He did a fantastic job knowing a company wanted my business. Thanks Gary!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Excellent

By Hondacivic on 10/16/2018 at 2:50 PM.

My visit in hall Honda was great, Davonte took care of everything I need. It took only an hour for me to stay in the waiting area

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100% satisfied! Highly Recommend Hall Honda!

By rmulman on 10/16/2018 at 1:35 PM. Helped by Peter.

I worked with several employees at Hall Honda in the purchase of my vehicle and everyone I came in contact with was friendly and very professional. Everyone went above and beyond to make sure I was happy with my purchase and all logistics were taken care of. Kelsey and Peter drove all the way to Newport News for me to trade in my vehicle at another dealership late at night. Small things like Ken taking the car through the wash before he showed it to me and stopping at their Jeep dealership during my test drive to get more information on the particular model made the experience even better. At no point was I pressured into buying a vehicle from them. As a customer I felt like they genuinely wanted to be sure I was 100% satisfied with the vehicle even if it meant looking somewhere else. I would highly recommend Hall Honda to anyone looking for a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great, salesman was outstanding

By dillpickle1998 on 10/15/2018 at 11:04 PM.

had a great experience, lorenzo was very helpful in finding me a new car. he was very nice and proffesional. i would recommend him to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat buyer!

By Repeat buyer on 10/15/2018 at 9:15 PM.

I bought a car from hall honda 4 months ago. I wanted to buy another car so I looked them up but sadly it said closed so I went to priority and the customer service was nothing like Hall hondas Nicky gave me so I called over on Monday and what do you know..Nicky answered! So I came over and instead of buying from priority, I bought my car from Hall Honda. The customer service is great here and if i need a car in the future,i will be back here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love a Honda vehicle this is my family's 5th purchase.

By PAMELAMCCOYEL on 10/14/2018 at 1:24 AM.

All my family purchases has been Honda vehicle. This is my 5th purchase from Hall Honda. The salesmen and service department always greet and treat you with respect and are eager to satisfy your new car experience. I'm a happy customer and again, thank you Karl Collins!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatly appreciated

By Rvkrekor on 10/13/2018 at 5:01 PM.

I came in for an inspection I was having a really rough day and they were able to get me in service my vehicle and get it through inspection process thank you so much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Customer Service Skills

By ScottFam on 10/12/2018 at 9:41 PM. Helped by Matt helped with financing..

Tommy Hancock and Matt from Financing was a great help. Very informative and listened to all our needs and wants. They made sure car buying was a smooth ride. We are very pleased with the customer service. I will definitely buy another car or recommend this dealership and salesman to my friends. #Hondarocks

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Love my new car

By Marianne on 10/12/2018 at 9:30 PM.

I went in with the frame of mine that I wanted a new vehicle and knew what kind: an HRV. What I didn’t expect was the friendliness, the laughter (laughter I desperately needed), and the ease. I highly recommend Hall Honda and my car dealer Tommy. Also, I love my car and the mulberry metallic color. Finally, because Tommy had me laughing when I needed it more than anything at that time, I have a positive association with my car. The car handles the road with a smoothness that I love.

I would recommend this dealer.