Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing

By Odessa on 6/8/2019 at 9:58 AM.

I came in for an oil change and end up with a new car. Jose told me to trust in him and I finally got my 2019 Altima will all the features I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best day ever

By Croulhac on 5/30/2019 at 1:22 AM.

I was lucky enough to be serviced by Julie and she was amazing. I got my car the day before my birthday and I honestly was losing hope that I would get a car. Julie was NOT going to let that happen. She was optimistic and wasn’t going to let me lose hope. She was honestly the best and I couldn’t have gone though any of it without her!! Everyone else I interact with were very nice as well. Had a great experience overall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By BB123 on 5/28/2019 at 10:12 PM.

Had an issue with my ac and Shannon was very helpful in getting it fixed. Dropped my vehicle the night before and she called me first thing in the morning and contacted me every step of the wait. Greets me with a smile and has excellent customer service skills.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Sean on 5/28/2019 at 4:31 PM.

I was in and out in about 90 minutes which was less than the quoted time. I always have a great experience at this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome , just awesome !

By Mariah123 on 5/25/2019 at 4:37 PM.

Bernard branch is amazing at what he does ! He gets the customer out in a reasonable amount of time and makes them feel welcome. I would recommend his services to anyone I know

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service and repair

By Easternshore on 5/14/2019 at 8:18 PM.

The customer service associates are always friendly and helpful. They always keep you informed though out the service of your vehicle. If they find a problem that needs to be corrected the will tell you upfront with a cost before the repair is made so that there is no hidden costs. I travel 2 hours to have all my service completed by Hall Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By Kelrub on 5/9/2019 at 2:10 PM.

Fantastic service, friendly and extremely helpful! I appreciate that you not only helped me with the issue but was extraordinarily nice and quick about it! Thank you so much!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer services!

By Pizza guy on 5/7/2019 at 5:02 PM.

Everyone on staff was totally respectful and courteous. Complimentary coffee and donuts was a very neighborly touch. I will definitely recommend my friends to take advantage of your services.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

True Professionalism!!

By Rudebwoy on 5/1/2019 at 10:46 PM.

Shannon was very polite and friendly. As soon as I walked in, she greeted me with a wonderful smile. She made my visit and short time in lobby very pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice Atmosphere

By J+L on 4/29/2019 at 9:10 PM. Helped by Finance Manager.

It was such a pleasure working with Julie and the rest of the employees. They made our experience nice and relaxing. Thanks for every thing, HALL NISSAN!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By J.Mari on 4/26/2019 at 8:48 PM.

I always feel taken care of when I bring my car for service. Bernard is a class act! They are quick, efficient and fair priced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful service!

By MJC on 4/24/2019 at 10:16 PM.

Great service! Bernard was very professional and very pleasant . The service personnel was very kind and I was attended to promptly. Bernard even included a car wash and my car was also vacuumed. I was very pleased with the service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service as always

By Ldanso7 on 4/19/2019 at 2:12 PM.

Bernard Branch has been my service advisor for 11 years. He consistently delivers superior advice and service. His breadth and depth of knowledge, attention to detail and his consideration have earned my complete trust in his expertise.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OUTSTANDING HALL NISSAN VIRGINIA BEACH

By SanchezFam on 4/20/2019 at 3:09 PM.

Bernard Branch is a consummate professional and I highly recommend him. I also highly recommend this service department for the speed and quality of work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First visit

By BA Titan on 4/19/2019 at 8:28 PM.

I recently purchased a vehicle that was serviced here by the previous owner. Mr. Branch was able to print out the service records for me and looked up the recall that was due. Very professional service, I will continue to have all services maintained by Hall Nissan, as the previous owner did.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By Oscar on 4/19/2019 at 3:37 PM.

Shannon was super helpful and patient with my questions and service needed. I appreciated that she heard my need to have the service completed by a certain time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out of town warranty repairs on an NV

By NVenvy on 4/19/2019 at 4:18 AM.

A few hundred miles from home on a road trip and car trouble don't mix but if it ever happens again this is where I'd hope to be. Our Nissan NV was still under warranty so I can't speak to price, but everyone we encountered at this dealership from the front desk when we called in to our service manager couldn't have been more kind and courteous. They were ready to see us when we showed up, they started looking at the car immediately, and had the issue diagnosed and fixed probably within about two hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Ruth1996 on 4/18/2019 at 1:12 PM.

I came in to get my car aligned and it was done in just 30 mins. I most definitely recommend this place to everyone. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hall Nissan Services

By C Dub on 4/4/2019 at 5:46 PM.

Hall Nissan is the best. Bernard Branch is without a doubt the best of the best. Always on point. He never disappoints. A man of his word.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By Kscott on 4/2/2019 at 1:49 AM.

The sales team was knowledgeable and helpful. They made buying my new vehicle very easy. I would highly recommend this staff for others who are looking to purchase a new car.

I would recommend this dealer.