Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great buying experience!

By DORY&JOE on 5/28/2017 at 12:24 AM. Helped by Jim Hebb, Steve Trimble, Ashley Lowman.

This is our third used car purchased from Hamilton Nissan. They are honest and will work with the customer. Walk away with a great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first new car

By Hfarrow on 9/21/2016 at 6:37 PM.

Today I purchased my first new car at Hamilton Nissan. I hd Will Swartz as a salesman. He was great. He was with me through the whole process. I cant thank Will and Ashley enough for everything they did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked with us through a family problem

By MinnesotaBound on 7/8/2016 at 12:04 AM. Helped by Dwain and Ronnie.

We had a situation where he had to sell back a recently purchased vehicle due to a medial issue. We were well treated and they went out of their way to make things as easy as possible on us -- even sending a runner to take care of the title for us. They offered a good price and were respectful of our situation.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Purchased 2013 Nissan Titan S Crew Cab

By bado2236 on 4/14/2016 at 3:34 PM. Helped by Ashley Lowman, Reginald Cousins, Rick ?.

I spoke to Reginald Cousins regarding Nissan Titan I found on Car Guru.com, after talking with him I drove down there and test drove the truck. The price was a bit out of my range and the best they offered to me would be $500 off of the original sticker. I refused to make a deal, and Reggie did not pressure me at all. After 2 days went by, the dealership lowered the same truck by $700 and when I called them they reduced it another $950. The deal on the truck was decent, and Reggie is an excellent sales person. He even sat along with my one year old in the back of the truck while I test drove it. Very pleasant and professional person. Would def. recommend him to anyone. Manager Rick was a bit rude, and aggressive, told me that they would match my banks APR of 3.59% with theirs of 3.79%. I told him that I will go with my bank and he said (after rudely not willing to drop the price on the truck) is it really worth it to go with your bank because of that .2%? So I told him of course it is. It is my money. And he had some nerve to even ask me that after he did not want to go any lower on the truck. Finance manager Ashley Lowman was very pleasant and professional. Not pushy with any of the extended warranties, so that is definitely a plus. Warranty on certified vehicle seems very decent, however I just purchased the truck so I do not know how the service will be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Job

By KellyRohrer on 3/29/2016 at 1:07 PM. Helped by Ron.

Hamilton Nissan & Hamilton Collision Center did an excellent job on my vehicle. It was done in the shop before they promised and it came back looking very clean and brand new. I am incredibly satisfied with all the work that was done and will continue to be a faithful customer here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Service

By JimHawkins on 3/2/2016 at 3:16 PM. Helped by Todd Mace.

The staff at Hamilton Nissan treated me like I was family in every way and got my car ready before it was expected to be finished. I'm incredibly satisfied. My car looks like it just came off the new car lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer!

By sunshinegirl4191 on 2/25/2016 at 3:29 PM. Helped by Edward Key.

I bought both my 2014 and 2015 Altima's at Hamilton. Edward Key always takes care of me in the service department. He's great! I would recommend them to anyone!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change.

By Cathy on 2/23/2016 at 8:41 PM. Helped by Kent Lewis.

Went in for a oil change. Out in record time. Was offered a warranty on engine. Declined. Everything explained in detail. Very friendly. Will return

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I searched the internet for a 2013 Nissan Altima and came...

By ashe806 on 2/22/2013 at 3:50 PM. Helped by John Combs and Ashley Lowman.

I searched the internet for a 2013 Nissan Altima and came across one that I loved on Hamilton's Website. Ashley contacted me right away and got the paper work ready. When I arrived at Hamilton to test drive, the car was out front and ready for me. I was greeted upon entering building and they brought out John to finish the sale. He was great had wonderful people skills and was very helpful. This was the easiest and smoothest car purchase I have ever had. I would recommend John Combs as your car salesman.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

After putting less than 1500 miles on a $15,000.00, 2006...

By rickryder on 2/18/2013 at 5:30 AM. Helped by sales manager and derek hamilton.

After putting less than 1500 miles on a $15,000.00, 2006 truck with a little over 100,000 miles on it, i had to purchase a new engine. Since then i have had problems with the rear end, which just got repaired, and the rear window leaked like there was no window. All of this costing me around $6400.00 since i purchased the truck in August 2012. After the engine failed and i had a master ase certified mechanic that specializes in jasper remanufactured engines, install the new engine. I talked to Hamilton and showed them the receipt while being open to what they would offer to help with. I am appalled to the response from Derek Hamilton without consideration and abruptly said there is nothing they can do. I sure hope he enjoyed his 3 week vacation that he was about to go on immediately after dealing with me! I will be sure to give that business free advertisement with the same consideration that i received.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I've been dealing with Hamilton Nissan for quite some...

By Casey.Hoffman on 11/20/2012 at 5:27 PM. Helped by Will Swartz, Ronnie Vinson.

I've been dealing with Hamilton Nissan for quite some time. I bought 2 vehicles from them just this year. Both of which, have been painless, quick, and worry free purchases. Will is one of the best saleman I've ever experienced. I recently went in to find a new vehicle for my wife with a specific budget in mind. Which meant we were looking at a Nissan Sentra. She originally wanted an SUV or bigger car like the Altima. She test drove the Sentra and were not happy with it. Will walked around the lot for less than 10 minutes and found 2 completely different cars within our pricerange that we never thought to look at because of the window sticker price. She had the choice of the Juke or the Altima. The SUV or the bigger car! I was happy with the price. Will's job was done and all that was left was for my wife to make up her mind. THATS the way buying a car should be. Will made it a point to give us space to make our own decision without interferring. He never pressured us to buy a certain car. You tell him what your looking for. He finds it. After the decision was made. The car was ours and we were driving off the lot within an hour. at 8pm on a saturday night! We were never pressured to hurry up because they wanted to go home. The reason the deal was so fast was because Ronnie, the finance manager was lightning with the paperwork, tags, title, and whatever else he has to do. I went in there thinking, " I will never get suckered into an extended warranty " by the end of the night I was thanking him because he showed me in black in white that it actually lowered my APR % and only added 3 more months to my payment and did NOT raise my monthly payment a single penny. Now my new vehicle is covered for TEN YEARS bumper to bumper for only 3 more payments. A simple thing that will give me peace of mind knowing I'll never have to worry about out of pocket expenses. He knows his job like no other and I will not trust another dealership like I do Hamilton Nissan. Hamilton Nissan's Dealership for Life is amazing. New or Used. Preventive maintence is COMPLETELY free. plain and simple. I'll never pay for another oil change again. what more could you ask for really?

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
3   Overall Experience
4   Price
5   Quality of Work

Hamilton is great for service. They did an oil change,...

By rosenelson07 on 8/16/2012 at 10:20 PM. Helped by alex.

Hamilton is great for service. They did an oil change, rotation and wash in about 40 minutes. Alex was very friendly and informative and the waiting area was nice and clean. I go to Hamilton not because I need to, but because I want to. Most of the work on my old car gets done on the side, and I get hands on with most of it. When they did a rotation, they checked out the pad wear and wrote measurements on the multi point (very good). On June 8th, the techs in the quick lube measured 4/32" on the front brake pads, warranting a pad replacement soon. Since then, I have driven to NYC and Suffolk, VA, putting about 2000 miles total on it since then. Today, however, when I finally got around to putting front pads on the car, the pads measured about 6/32" - to the indicators. I was a little surprised and disappointed. I had already bought the new pads and had the calipers off the rotors, and due to a little abnormal wear on one side, I went ahead and replaced the front pads. This has nothing to do with the advisor; Alex was great and extremely nice, he was only relaying the info given to him. My only concern is that someone else may not be as understanding about this as I am, so its something that should be monitored and resolved.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

I had my altima in for collision repair and the collision...

By ChanceAltima on 5/24/2012 at 2:23 AM. Helped by COLLISION CENTER STAFF.

I had my altima in for collision repair and the collision department did an awesome job on my car. It looked brand new both inside and out. It was professional, high quality work that was demonstrated by the collision repair department. The staff at the collision repair center needs to be commended on such outstanding work. This is the second occurance that I have had work done with them and both times they have went above and beyond my expectations. They produce high quality repairs very professionally. They need to be commended for work well done. I have bought my altima in 2008 and have had nothing but pleasant experiences with the entire dealership, sales, service and collision repair. The staff at Hamilton Nissan are very professional yet friendly and personable. The sales staff have been excellent in both of my purchases(My 2008 Altima and also my 2010 Sentra). I have had my vehicles in multiple times in the service department for routine maintenance(you cannot beat the lifetime car washes, oil changes and tire rotations)and every time I have been greated with a smile from the service center personnel. They have done excellent service work in a minimal amount of time. I don't know if there is anything else that I could expect from them as they outdo themselves each time. I would highly recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I gave Marie and Hamilton Nissan a 5 star rating because...

By Katier87 on 4/9/2012 at 2:07 PM.

I gave Marie and Hamilton Nissan a 5 star rating because they gave 5 star service! Marie was very low-pressure, friendly, efficient, and a lot of fun to be around! The finance guy Ron was also very pleasurable to work with, he had everything loaded and ready to be signed the minute we got into the finance office. It was such a pleasant car buying experience I can not wait to go back and visit them for service(which is included in their lifetime engine guarantee!!) The dealership is super clean and everyone looked like they were having a fun time! I will definitely be recommending Marie and Hamilton Nissan to anyone I know looking to purchase a car and can not wait until I get the chance to purchase from them again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We just bought our 3rd Nissian from Hamilton, 2 in 2...

By cpayne525 on 3/28/2012 at 3:50 PM.

We just bought our 3rd Nissian from Hamilton, 2 in 2 days. Not only do be love our new Nissian's we loved out entire car buying experience here. The entire staff was great, friendly and very helpful. Not only would I recommend a Nissian to anyone looking for a new vehicle, but I would HIGHLY recomend Hamilton Nissian for the purchase. A BIG THANK YOU to Rick and Harry and the rest of the staff for a great experience this past weekend and for two great new cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We just purchased a used Ford Escape from Hamilton Nissan...

By pieties on 3/9/2012 at 11:06 PM. Helped by Marie Bosco, Sean - Sales Manager.

We just purchased a used Ford Escape from Hamilton Nissan and were very happy with our experience! Marie, our salesperson, was friendly,knowledgeable and extremely helpful! She will be our go-to person for our next vehicle purchase! Sean, the sales manager, was very easy to work with and expedited the process of purchasing our S.U.V. We also have a Nissan Versa, purchased from Hamilton as well. While we are happy with the vehicle, we feel that our previous salesperson was not as helpful. Thank you Marie and Sean for making this purchase the most pleasant car buying experience we've ever had! We have and will continue to recommend you to our friends and anyone looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have owned 5 vehicles before the purchase of my new...

By lrebeccah on 2/12/2012 at 1:16 AM. Helped by Harry Greene and Ron Vinzon.

I have owned 5 vehicles before the purchase of my new Nissan Altima and this by far was the most fun and easiest car buying experience I have ever had. I will definately return and recommend to anyone I know purchasing a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rick Foor was my finance person when I purchased my car...

By always109 on 10/27/2011 at 4:00 PM. Helped by Rick Foor.

Rick Foor was my finance person when I purchased my car about 2 weeks ago. I am over 50 and have purchased alot of cars in my life, but never has such a purchase of a new car been so stress free and actually delightful. Rick is wonderful and I personally am glad to know him. He leaves such a possitve impression, not many like him. I will be back to deal with him. Thank you Rick.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

After my previous post the co-owner and service manager...

By slmarpole on 10/12/2011 at 12:19 AM. Helped by Rick and Derek.

After my previous post the co-owner and service manager contacted me and we made arrangement to clear up this matter. I now feel like a valued customer and the staff has gone out of their way to make us happy. Even though Nissan would assist us, Hamilton Nissan has gone the extra mile to make this problem right. We have agreed to pay for the parts and Hamilton Nissan will cover the labor. I wouldn't recommend Nissan at all. We purchased a new vehicle in 2005(our 3rd Nissan and talked 3 other family members into purchasing a Nissan).Mentioned a noise that it had but the service department couldn't find anything.As time went on the warranty ran out in 2010 and then the Nissan company in 2010 posted on the web that the problem that we mentioned has now been found and will cost the owner over $1000.00 to fix. The Nissan company doesn't feel that is should be a recall and shouldn't assist the consumer even though the problem was reported. Very disappointed! We were life long customers but we will not purchased another Nissan or recommend them.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Hello, I'm writing you guys because yesterday j had the...

By cjop2525 on 9/9/2011 at 6:36 PM. Helped by Dwain c souders. And store manager as well.

Hello, I'm writing you guys because yesterday j had the most horrible attention I have ever received in my life. First of all something was not right with my paperwork and they treated me like crap sorry about that word. They held at me and my girlfriend and called me a liar. They told me I wasted everybody's time and to me that was just horrible. Neither the store manager Mr. Souders had the decency to come up to me and say hey you know what we're really sorry you couldnt buy your car today, but please come back to us once you've taken care of the paperwork. Honestly that was very poor service. I'm going to make sure everyone I know is aware of what kind of people they'll be dealing with if they ever think about buying a car from them and also how bad and pOor customer service attention is.

I would not recommend this dealer.