Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Not a bad place

By Stevebeans on 4/6/2019 at 9:59 PM.

After some amazing correspondence with their internet salesperson, Tina, I decided to give this place a shot over a closer Hyundai dealership. They offered a fair amount for the car we were interested in, so we went to give it a shot. The salesperson, Unchu, was very friendly and helpful. We took the Kona for a test ride and began the negotiating process. I've done a ton of research on that car and the price and will say their initial offer was reasonable. I set the bar high for our trade, but they actually offered right around what kbb and truecar was predicting. It was lower than I wanted, but not an insult offer by any means. In the end, a deal was not made, but I fully admit it's because I am far more picky than the normal customer. I will only buy a new car if the offer is simply too good to say no, but even as a super picky person, I will say that negotiating with them wasn't painful and their offer was fair. If you are interested in Hyundais, I would definitely recommend popping in.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience- AGAIN!

By davejbar on 3/17/2019 at 12:23 PM.

I would like say thank you to Rob Larsen and his staff at the Hampton Ford Hyundai dealership for making another purchase there seamless and satisfying. A special thanks to Chu Kwon who was very knowledgeable, helpful and quite tech savvy! The best part of this transaction was that I was given all of my options up front regarding whether to buy new versus used, leasing and the value of my trade. It is very difficult to build a trusting relationship with any business but I feel very comfortable with Rob's advice and the caring nature of his staff. I would highly recommend this dealership to anyone looking to purchase a vehicle, including friends and family!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Bunch of BS

By Suecanoe on 11/17/2018 at 2:11 AM.

Your dealership sold us a junk 1999 Jeep that can't even be inspected!! What a pretty sucky thing to do and let us drive it home!!

I would not recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Helpful

By robertamer62 on 12/13/2017 at 5:19 PM. Helped by Ben.

Made leasing easyVery friendly, good follow through, knowledgeable about the car, explain things in a comprehensible Manner. Very helpful with the insurance transition. I would recommend without his a Tatian

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundaiguy!

By hyndaifan on 11/25/2017 at 5:16 PM. Helped by Ben Spector, Dave ? (lead sales).

Ben and Dave were the best. Anticipating a visit to a dealership can create anxiety as you expect pressure from the sales folks, as well as not being listened to because their own agenda. However, this car purchase was not stressful at all. I knew what I wanted, did all my homework before visiting dealerships, and Hampton Hyundai recognized this and even commended me for it. There was no pressure, and they worked hard to meet my needs to make the sale. It was a rather calm, pleasant, and professional experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Buying a new car

By cbagley73 on 11/18/2017 at 5:21 PM. Helped by Ben Spector and his manager Dave.

Very satisfied I really wished I could have gotten a different color car but none were in stock but I walked away with something I could afford that’s all that matters

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Experience

By jennifer48 on 11/16/2017 at 5:26 PM.

great car buying experience, salesman was helpful, kind and not pushy at all. This is the first car I bought and I'm glad he made this experience a good one for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alicia's Tucson

By alicialafrance on 11/9/2017 at 5:26 PM. Helped by David Silvia.

Everyone was GREAT, friendly, knowledgeable and took the time to listen to exactly what I wanted. All went above and beyond and made sure I was happy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best experience I could have asked for

By leahibane on 11/3/2017 at 4:30 PM. Helped by Ben Spector.

As a 26year old female and first time car buyer, I fully prepared myself for the pushy and aggressive dealership experience, but was fortunate to be greeted by Ben Spector who was the complete opposite of that. Ben helped me decide on the Tucson night edition model (that I didn't even know existed) which had all of the features I was looking for, with a monthly payment that I could afford. That exact model was not on the lot, but he went above and beyond to personally pick up my Tucson from an out of state dealership so that I could have the color I wanted. (I'm high maintenance.) I have a weird and busy work schedule, so being able to text Ben throughout the day with any questions and to receive a quick response was an extremely helpful tool. He was there every step of the way, even helping me get off of my parents insurance plan and onto my own, and I know I can always call with any questions or problems I may have in the future. I could not have had a better experience and am beyond happy knowing that I made every decision for myself and was not pushed or talked into anything. I will continue to recommend Hampton Hyundai to anyone thinking about a beautiful new car, and will refer them to Ben to ensure the best experience possible!!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Very pleased

By octnov44 on 10/27/2017 at 4:23 PM.

I don't know what else to say other than I would definitely consider doing business with HAMPTON HYUNDI for my next car Again, I was very pleased with the whole experience. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By mitchellouimette15 on 10/26/2017 at 4:55 PM.

Was quick and painless experience and I'm very satisfied with my purchase. I already set up my first appointment for maintenance and ready to go

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Customer service

By mjoyce798 on 10/26/2017 at 4:42 PM.

Chu did an excellent job and met all my expectations. Very thorough and professional. You need more sales people like her. Also finance manager was very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dee review of purchasing 2018 Santa Fe

By deejf4 on 10/18/2017 at 4:17 PM. Helped by The sales manager was excellent. (I don't remember his name).

I was very pleased with the experience of purchasing a 2018 Santa Fe from Hampton Ford/Hyundai. Sales person was great to work with, very knowledgeable, and no pressure. I'm very pleased with the vehicle. I would highly recommend this dealership, this salesperson (Chu) and this vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service & Quality Vehicles!

By mcnally.matthew1 on 10/17/2017 at 4:17 PM. Helped by Dave.

I worked with UnChu in sales department and she was fabulous on helping me find a car and explains all features. She worked very hard to keep me in my price range. Hyundai dealership was a great experience with all staff intereactions. I will be back to buy again! Thanks, Matthew

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team!

By kbell99 on 10/15/2017 at 4:16 PM.

I had a great experience buying my new Hyundai with your team! I will definitely recommend you and buy my next car at Hampton Hyundai!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a great car!

By suegifford7 on 10/5/2017 at 4:32 PM. Helped by Kevin Sweeney.

Hampton Hyundai was the first place I went to and I ended up buying my car there because Kevin (and others) were friendly and very helpful but not overbearing as some salespeople can be (a turnoff!). I'm very happy with my car decision and with my decision to purchase from Hampton. I will definitely consider the dealership for future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By sfrackleton0 on 9/29/2017 at 4:21 PM. Helped by Will Hardy.

I had an wonderful experience leasing a car at Hampton Hyundai. Fortunately I was paired with sales consultant Will Hardy, who not only is knowledgeable about the vehicles he sells, but was very patient explaining all the features to me and helping me consider my options. I so appreciated that there was absolutely no pressure to make an immediate decision yet I received lots of guidance and information from Will. Thank you for everything, Will. I love driving my beautiful Hyundai Tucson!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By jtb828 on 9/28/2017 at 4:48 PM. Helped by Ben, Zach.

Best dealership I have ever dealt with . So fair, so friendly, worked with me to get to the price I wanted. No one was pushy. Overall great experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Mark was the best

By katrinasouthwick on 9/28/2017 at 4:48 PM.

Mark was so kind, listened to what I wanted gave so much info and knowledge and helped work for the price I wanted, great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeffrey J. Bushey

By jjbushey on 9/23/2017 at 4:16 PM. Helped by William Hardy.

My needs and questions were all answered using the people and resources of the dealership in a quick and professional manner. The salesman, manager and finance manager handled all aspects for a quick and simple transaction. Thank you

I would recommend this dealer.