I purchased my Chevrolet Colorado from Hanlees. The experience was pleasant as such experiences go. I tried on several occasions to make an appointment for service, and the department was never available -- apparently they only have one person who answers the phones. I called several times and asked to be called back to schedule the appointment - this was over a week ago, and I have never received a call back. If you want service for your vehicle, this is not the place to go. So, I rated all areas as poor since they did not want my business.
I would not recommend this dealer.