Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  
Service
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very poor service

By Darryl Mansfield on 9/29/2017 at 5:32 PM. Helped by Only the operator as Service did not/would not call me back.

I purchased my Chevrolet Colorado from Hanlees. The experience was pleasant as such experiences go. I tried on several occasions to make an appointment for service, and the department was never available -- apparently they only have one person who answers the phones. I called several times and asked to be called back to schedule the appointment - this was over a week ago, and I have never received a call back. If you want service for your vehicle, this is not the place to go. So, I rated all areas as poor since they did not want my business.

I would not recommend this dealer.