Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Experience Ever.

By Kyle and Michelle Cox on 12/4/2017 at 2:14 PM. Helped by Jessie Hanna Hodgins.

My wife and I were in the market for a new truck so we took the advice of some of our friends and co-workers to try Hanna Motors. We weren't disappointed. Jessie was absolutely fabulous to deal with. We went in to Hanna on Saturday and had our new truck ready for pickup the following Saturday. Jessie emailed us throughout the process to ensure we where informed at all times. We have bought Fords in the past and we haven’t always had the best experience with other dealerships, but I can honestly say this was by far the most hassle free, smooth and enjoyable vehicle purchase ever. We have no reservations with recommending Hanna Motors to all our friends and family. If you are reading this review and you are in the market for a new vehicle…quit “shopping around” and go to Hanna Motors. You won’t be disappointed. This is now our dealership of choice and we will be returning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service, Great Experience

By Escape on 11/20/2017 at 3:17 PM. Helped by Scott Nichol.

Very personable, professional and knowledgeable. There was no pressure and lots of patience. Scott worked with us on identifying our needs and worked on our time. Great experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Saraalmas31 on 11/20/2017 at 3:07 PM. Helped by Rene Dorval.

I recently bought a new Ford Escape from Rene at the collingwood location. Process of buying was a breeze from our first meeting to the day I drove my new vehicle home! Rene was able to answer all my of many questions and was on top of everything. Overall great experience. I would recommend this dealership (and Rene) to any of my friends and family and I will definitely deal with Rene again in the future when purchasing my next vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No problem.

By Ford66 on 11/18/2017 at 3:31 AM. Helped by Jessie Hanna Hodgins.

The sales expert Jessie was very helpful in putting my wife and I in a new vehicle with great ease. All our needs were met with a smile and we will happily return for our next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease of 2017 escape

By Bernie Speisman on 11/17/2017 at 7:55 PM. Helped by Scott Nichol.

As usual , Scott Nichol was especially helpful in helping us to determine which model & features we wanted to lease, bearing in mind our needs & our monthly lease costs. Scott was as usual a pleasure to deal with .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer Service with no Pressured Sales

By IanY on 11/15/2017 at 7:10 PM. Helped by Rene Dorval.

Many times when shopping for a new vehicle I’m often immediately put off by the pushy sales team or in some cases a total lack of interest at all in helping with looking at vehicle options. I have to say that Rene at Hanna Ford was neither of these. He helped me choose the right truck and was extreamly knowledgeable, answering many questions I had with this being my first truck purchase. He made a point of listening to excactly what I was looking for in the vehicle and came up with options without being pushy or trying to steer me towards something I didn’t require. Once I had decided on the right vehicle, he made the rest of the purchase process super easy explaining all options and then keeping me up to speed until the day I collected the truck. Since picking up my truck I have been back into Hanna Ford a couple of times and the staff are always quick to help and answer any new questions I have. A pleasure to deal with and I would definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!

By SS on 10/25/2017 at 1:55 PM. Helped by Rene.

Overall very pleasing and positive experience. Every time I deal with Hanna Ford in Collingwood or Stayner the employees are willing to go above and beyond to please.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It is worth the drive

By Worth the Drive on 10/31/2017 at 12:36 PM. Helped by Jesse.

This dealership is a fine example for others to follow... very trusting, personable, zero sales pressure, no running back and forth to the manager for negotiations, etc. We were dealing with another local dealer and found the sales person to be patronizing and somewhat dishonest, in addition to not sticking to appointment schedules. In our frustration we took a drive to Collingwood and met Jesse at Hanna Ford. What a refreshing surprise! Jesse was very trusting and accommodating and it was not long after we started talking about a purchase. To our surprise she was able to secure the vehicle we wanted, something that the other dealer said was no longer available (It was available as it was the exact same VIN from Ford Inventory). In addition, she far surpassed the trade-in value of what was being offered by the other dealer, without the need to haggle. In short, it was worth the drive to Collingwood to make this purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Superb

By Sharon Baker on 10/28/2017 at 2:13 PM. Helped by John Nixon.

John Nixon was great to deal with. Although we came from out of town and typically try to buy local, Hanna Motors had exactly what we were looking for and John was so relaxed and enjoyable to work with that we made our purchase right then and there. We also appreciated the follow up phone call from Hanna Ford that we received a week or so later to make sure that we are happy with our vehicle. Highly recommended!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By BigAppleBuyers on 10/27/2017 at 11:17 PM. Helped by John Nixon.

John Nixon was amazing. He made the buying process easy and enjoyable. We live out of town, but we felt right at home with the way John handled our purchase. I give friendliness a 4 star as the receptionist seems a bit short when answering the phone. It wouldn’t stop us from coming back though! Thanks Hanna Ford!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great team

By Bill@Osprey on 10/27/2017 at 9:45 PM. Helped by Tom Carroll.

Tom and the team at Hanna Motors in Stayner are great. They do what they say they will do, are prompt and honest. I find them very professional to deal with and that’s where I am going back for my next vehicle too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent experience

By friggin riggin on 10/26/2017 at 5:40 PM. Helped by Jamie Hanna.

5 stars plus 1.....pleasurable and easy purchase. All staff always willing to help. I would recommend this dealership to anyone looking at purchasing a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was very organized and friendly. Will be retuning.

By teri123 on 10/26/2017 at 12:40 AM. Helped by Scott Nichol.

Did not have to go into the dealership until I picked up my truck. Communicated with Scott by email and he had everything taken care of when we arrived. We had to sign a few things - was very personable to deal with. Will be going back to buy my next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Au fin Délice on 10/25/2017 at 5:03 PM. Helped by Ryan Lewis and Kim Hanna.

We come from Quebec. Ryan Lewis and Kim Hanna worked very hard to help us complete the entire transaction. A dealer were the family ambiance is present and makes the experience pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

treated like family

By Debbie seymour on 10/25/2017 at 8:45 PM. Helped by Rene Dorval.

We have bought vehicles here at Hanna Motors for the past 40 years and have always been treated with respect and courtesy. We will continue to purchase future vehicles here as all our experiences are positive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great customer service .

By flintstone on 10/25/2017 at 8:16 PM. Helped by Tom Carroll.

Hanna motors is the best ford dealer I have dealt with in 50 years of buying new fords Tom at the Stayner store could not have been more helpful with the transaction I drove from the Niagara area to deal with them and got the vehicle I wanted .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very smooth

By Mike B on 10/25/2017 at 6:42 PM. Helped by john Nixon.

Salesman John Nixon very helpful not pushy overall great experience. I drove from Port Colborne, On well worth it ....will definitely by my next vehicle there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Smitd06 on 10/24/2017 at 10:43 PM. Helped by John Nixon.

It was a great experience dealing with John Nixon. Everything went smoothly and vehicle was ready on time. Would deal there again in the future

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

"Great customer service, easy to deal with"

By Rob on 10/25/2017 at 12:22 PM. Helped by Rene Dorval.

Very helpful in getting the exact vehicle I wanted. Rene was great. I've been getting my vehicles serviced at Hanna for many years now and their attention to detail and customer service played a big role in me getting my new vehicle from Hanna!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

easy to deal with the best deal in souther ontario

By rip on 10/25/2017 at 9:32 AM. Helped by Jesse `Hodgins.

wanted to buy a new f250 went to a local dealer with a trade that i was going to sell to my friend. they said at first they could do it then backed out. I called Jesse at Hanna. Told her what i wanted to do and the price i wanted to pay. The deal was done in a 5 minute phone call. she e mailed the offer and i picked up the truck 4 days later. would highly recommend and the only place i will buy from Thanks Lloyd

I would recommend this dealer.