Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.9  
Quality of Work
4.9  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing purchase experience!

By Speedyburton on 10/15/2017 at 3:42 PM.

After shopping around my local dealers I sent an inquirey to Harchelroad Motors about a new truck they had listed online. I received a response back promptly and all my questions were answered. I then started the process having my trade evaluated and that went smoothly and quickly without even having to visit the dealership. Dilllon was very polite and knowledable. After all the numbers were figured out and settled on we set up a time to purchase the pickup. Upon entering the dealership we had the best customer care,greeted promptly and immediately introduced to Dillon. We checked out the new pickup which was freshly detailed, fueled up, and had all accessories we ordered installed. The pickup was everything that was promised. Then on to the paperwork which took less than 10 minutes thanks to Dillon having everything ready and waiting for us. After paperwork we were given a very informative tutorial on all the vehicles electronic features such as on star, Bluetooth and even the wifi hotspot feature. After they made sure we were comfortable with all the new features and functions of the vehicle we headed home with our new pickup. The whole experience with Harchelroad was amazing and I recommend everyone to go there. They treat you like family, never pushy or in a rush like all the other dealers. They will go above and beyond for the customer, this is how a vehicle buying experience should be!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cody Jantz is a LS God

By SHilkerRitchie on 10/6/2017 at 12:02 AM.

First off we bought from another dealer, and were promised the moon with this car purchased, turned out it had bomb of an engine, with it's configuration. And it did what the previous dealer set it up to do, it blew after owning it for two weeks. We are incredibly luck to have harchelroads GM performance garage right here in town. We took our highly modified 06 GTO to Cody Jantz, not only did he explain what happened to our motor, but why it happened. So many things we're wrong, I felt defeated and stupid, he explained why it wasn't our fault, and started building a plan to move forward, he helped us speak with the powers at be, to secure finances to pay for all this work about to be done to fix our dream car. I feel as though everyone at this dealership is there to help, Cody Jantz explained things about our LS setup on a level we didn't feel stupid, and we could walk away with an understanding of the process, alot of choices were made for this case each time, he explained our choices, what we needed and why he suggested this course of action, so you there customer are in charge of your build, but it's really easy to make educated answers to things, we knew nothing about, but Cody was there for us every step of the way, never complained about our questions, always stayed in contact, involved us in every decision. We would highly recommend Harchelroads Chevrolet to anyone, customer service here is "your number one", thank you to Cody and the performance shop guys and gals; thanks for Sid for handling our issues and putting Cody at our finger tips. Buying a car, or servicing a high h.p. ride like we did, this is your spot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome as always!

By Rbailey2018GS on 9/28/2017 at 7:40 PM.

My 3rd new vehicle from Dillon @ Harchelroad Motors. Customer service from Dillon and his staff including their service department and delivery driver is second to none! Thank you again it’s always been a pleasure doing business with Dillon and Staff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2017chevy purchase

By MJC on 9/24/2017 at 1:10 AM.

We just purchased a brand new 2017 Chevy! Dillon was so great to work with and gave us absolutely the best service with 0 hassle! We bought the pickup over the phone and he met us after hours tomsign oaperwork and bring it home! Most accommodating defeat ship we have ever dealt with! We are lucky to have this in our area! He made this process completely painless! I will highly recommend this dealership to family and friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service!

By bbrown on 9/23/2017 at 2:26 PM.

By far the best customer service I have ever received! Dillon and staff worked hard to ensure we were satisfied and had a stress free experience. I had no real intention of buying a vehicle, I was just interested in seeing what might be available. Dillon went out of his way to ensure I found exactly what I didn't realize I wanted! I have never been better cared for by a business!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Andy Bunger on 9/14/2017 at 4:59 PM.

My wife and I have been doing business with Harchelroad Motors for nearly 20 years, Their quality of service and attention to detail is what keeps us coming back. Everyone at Harchelroad Motors is always friendly and willing to help you with any problems you'll ever have, customer service here is unmatched.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, professional, & efficient!

By KL Graves on 8/2/2017 at 5:22 PM.

From the time we started discussing the possibility of a Suburban, Dillon was attentive and open to whatever questions we had or what specific features we wanted. Dillon made it a priority to find what we wanted, return our calls, and get the vehicle here for exactly the price he quoted us. We can't say enough about the experiences we have had with both the sales and the service departments at Harchelroad Motors - they take pride in every interaction they have with clients!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience Ever!

By JnCHman on 7/4/2017 at 4:27 AM. Helped by I wish I had focused more on the other employees, so I could name them..

We have bought a few new vehicles in our lifetime and we were not prepared for the experience we had with Harchelroad Motors in Imperial, NE. We had been casually shopping for a brand new Corvette for a few years, wanting to trade in our 1999 C5 Coupe. From the moment we drove onto the lot, we were treated wonderfully . Everyone from the customer service reps,the service techs, to the sales rep and even the owner showed us respect, warmth, and genuine hospitality. They were knowlegable, sincere and honest and gave us a fair deal on our trade in. They went over and above in their customer service. We went in casually looking and within a few days drove home with our 2017 C7 Grand Sport Corvette! We will recommend them to everyone! And when the need arises for another purchase, we will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Outstanding

By MJG on 7/2/2017 at 10:10 PM.

My grandson purchased a used car which far exceeded my expectations for the price. The service was the same as if we had purchased a high dollar new car. It was an excellent learning experience for Grant in buying from a dealer with integrity, honesty and trust. We have been long term satisfied customers for years and now I think Grant will be a life long customer. Thanks Dillon and the Harchelroad staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

More Than Satisfactory!

By Taylor Lutz on 6/21/2017 at 4:25 PM.

I couldn't be happier with my new pickup and experience with Harchelroad Motors. They have been personal, sincere, and a pleasure to work with. I would recommend them to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

Just what is a good Corvette dealer?

By Andrew on 5/30/2017 at 1:06 AM.

We all know that Chevy dealers are in almost any town in America. So a buyer can shop from lots of stores, right? In purchasing my new Grand Sport I did just that. I shopped all over America for this car looking for the right person to buy from. I built the car on an IPad and wanted to have a Corvette Museum Delivery. Dillon Hachelroad was introduced to me by Cody Jantz as a person I could trust to make this happen. Most dealers I contacted wouldn't even quote me a price. Maybe they thought my name, Andrew Jackson was a joke. My Corvette shopping with Dillon was business like, honest, and the price he quoted me was a fair one for both parties. I am from Alabama and shopping from over 1,000 miles away is just as easy my local dealer, in fact easier. Thanks to Dillion and Cody.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Getting the pickup the way I wanted was enjoyable.

By 76DVM on 5/20/2017 at 1:23 AM.

Dealing with the staff was a pleasure. Brad was straight forward about the pickup and had it ready for us to look at. He told us about any blemishes on the pickup as well as all it's good points. Also, after agreeing on a price the staff worked quickly to get the information we needed to make decisions on the accessories we wanted. When we picked it up we felt the staff was ready for us and everything was ready to go. Good experience all the way through the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience!!!

By Doug truck on 5/19/2017 at 11:03 PM.

the staff at Harchelroads were wonderful to work with. They bent over backwards to make sure the 2015 Silverado pickup was in top shape before it left the lot. thanks again for the great experience, would highly recommend to anyone to give them a try!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Unprofessional

By Steve78 on 5/9/2017 at 2:37 AM. Helped by Don't recall sales person.

Unbelievable, I had asked my mother to test drive a vehicle. Appointment was set up Mother arrives they show up half a hr late. Just to tell the car is at there other location. This women unloaded her trailer drive 45 min in this heat just to sit there and wait for them to say car at other location. How the xxxx do you not no what's on your lot. Not like you have 500 plus cars on it. If I could give u negative stars u would. xxxxing people.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer!

By C Thayer on 5/9/2017 at 3:59 AM.

Dillon was able to answer all our questions and provided us a great experience and a great vehicle at a reasonable price. Thank you Dillon and Harchelroad Motors.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 2500hd duramax

By ztagge755 on 4/28/2017 at 9:39 PM.

Both Dillon and Alex did a great job with getting me in my new pickup. I ordered this pickup straight from factory and couldn't be more satisfied with who and how this purchase went. Very friendly staff and not like most dealers that are pushy as can be. They make you feel at home and let you make the decisions. Awesome company. Definitely will be a repeat customer in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By masonholmes700 on 4/29/2017 at 3:43 AM.

I have bought two vehicles from them now. It has been a great experience both times. They were both new vehicles, a 2016 Equinox and a 2017 Colorado. It has been an awesome experience. I get my vehicles serviced there also and always have a good experience. They get me in quickly and help me out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service and care

By happyone on 4/28/2017 at 7:52 PM.

We always have our Equinox serviced in Imperial. Their employees go out of their way to help and fix any problems you may have. We recently bought new tires. Britiany found the best price available for us. As always service was outstanding.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased. A used pickup

By ColoPaul on 4/25/2017 at 5:29 PM.

Brad in sales went above and beyond what was required of him in seeing that we got the right vehicle to met our needs. We didn't test drive all of the used pickups they had there, but close. Darien was helpful in explaining the features and controls of our new vehicle, and Alex expedited our paperwork. Thanks, all

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By cegar on 4/22/2017 at 8:01 PM.

All of the employees are great to work with. Everyone makes you feel glad you chose their business. Harchelroad as some employees who have been there a long, long time. That says a whole lot right there. I always have my 2011 Silverado 3500hd serviced at this business. Don't trust anyone else.

I would recommend this dealer.