Dealer 2-Year Rating

Overall Rating

4 / 5
Customer Service
4  
Friendliness
4  
Overall Experience
4  
Price
3.8  
Quality of Work
4  

Dealer Reviews

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Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Had to trade in my vehicle for a new one no REGISTRATION

By srgarcia14653 on 7/18/2017 at 4:43 PM. Helped by Tommy Oakley, Chris.

I had to trade ina vehicle for a new one through haars, and they worked with me wonderfully, until the second trade in. They forgot to take my down payment, costing me to have my bank overdrawn. Then when I gave them my down-payment they told me they would mail me my registration information. I am now driving a car a month over due with registration, although the finance guy wrote down my right address they sent it to an old one, and I had to call, email, and complain multiple times only to be not answered, told I should be grateful for what they are doing and that they would pay 15 dollars for a two week extension on an already late registration, who knows if i'll actually get it. Instead of being decent human beings and a good company and taking care of the registration I BEGGED to be taken care of I am met with harsh and cold responses, and this is only after I left their website multiple emails. The finance guy Chris, never even returned any of my calls or emails, and had the seller, Tommy do it, who had no idea what he was talking about and took about a half a week to even get back to me to tell me this.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Honest, Honest, Honest

By James & Julie on 6/26/2017 at 6:31 PM. Helped by Darryl and Janine..

I bought a used Prius with 5500 miles on it from 389 miles away in Duluth MN. It was a deal I could not pass up. No games, no waiting, accepted my offer, found the lowest possible APR for 60 months, and accurately described the details of the finance arrangement with no surprises. Harr even delivered the Prius to Duluth as part of our agreement. From the sales consultant to the general manager through to the business office, everyone was available to answer questions and complete a very satisfactory transaction. Thanks, Harr. You made this easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best I have ever experienced

By Brandz on 5/21/2017 at 2:56 AM. Helped by Mike German and financial lady.

Mike German was amazing and they did everything they could to get us a car we liked also the finance Gail was very nice and willing to help all she could. Thank harr motors for the great experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought my second Honda!

By veatchl on 1/6/2016 at 11:40 PM. Helped by Sheila Bunke.

Dealing with Sheila Bunke was fun, personable and helpful. In fact, she called me to tell me that they had a Honda truck in that I might like and sure enough I did! She was on the lookout for me. Everyone needs a car salesperson like her!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service experience

By tlm on 5/20/2015 at 1:56 AM. Helped by Toby Whittlinger.

Toby Whittlinger is very helpful and attentive to my questions and takes time to make sure you understand what they are doing concerning a recall or regular service. He is a very good asset to the Harr Motors group. Thanks again Toby!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy with service

By sstrid on 5/17/2015 at 3:06 AM. Helped by Denise Nelson and Corey and Dillon, sorry forgot last names..

Denise Nelson was AMAZING!!!! She helped me find a car that I absolutely LOVE!!! All the other employees were wonderful too. Everyone is so friendly and willing to go out of their way to help you. I had an amazing experience and would definitely do business there again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Apetrich on 5/16/2015 at 11:40 PM. Helped by Toby.

Toby always works his hardest to get the car in and out in the shortest amount of time. He takes the time to answer all your questions........he is a great guy and a credit to Harrs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Jonolson9 on 5/3/2015 at 8:14 PM. Helped by Brian.

Brian was very helpful. He told me exactly how long it was going to take, personally washed my vehicle, and led me in the right direction to the waiting room and refreshments.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful People

By Pawspa on 5/2/2015 at 7:24 PM. Helped by Joel Dockter and Janine Rathert.

Great people to work with, bought a new car. Joel Dockter was so much more than helpful. The atmosphere was easy going with no pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new car

By Katy12 on 4/23/2015 at 12:03 PM. Helped by Denise Nelson.

I worked with Denise Nelson to purchase my car. She was so nice and friendly, very helpful too. I have purchased cars from Harrs for over 20 years. I have always been happy with my experience there. I love my new Nissan Pathfinder.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I bought a Honda Accord for a great price!

By Anariba777 on 4/19/2015 at 1:44 AM. Helped by John Kannegieter.

I bought a Honda Accord for a great price and they tried the best to get me a loan! All I can say is that I love my car and the payments are really low! Everyone treated me great at Harr Motors specially John Kannegieter, he was a lot of help to me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Honda guy on 4/18/2015 at 4:20 PM. Helped by none.

I have worked with Toby Whittlinger for the servicing my vehicles for a number of years. He's honest, he always notifies me if additional work needs to be done, and I trust his recommendations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Representative - Toby Whittlinger

By a&tb on 4/17/2015 at 9:35 PM. Helped by Toby Whittlinger.

We have been using Harr Motors for 3 years for service on our aging 3 vehicles. Toby Whittlinger is an EXCELLENT service representative, detail oriented with great communication and the reason we continue to use Harr Service. Having 3 teen-age drivers, I am confident they are in well serviced vehicles when out on the road. I have recommended Harr motor service to others because of Toby's thoroughness and attention to cost.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By Lhall24 on 4/17/2015 at 6:19 PM. Helped by Ngoc Thach.

Im a first time car owner and had wonderful help with every worker that helped me at Haars. They helped make the process smooth and easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Relaxed, Not pushed about the complete transaction

By Smokers on 4/4/2015 at 1:33 PM. Helped by Rhonda Masters.

I have dealt with Harr Motors for several years, The service crew have always taken very good care of us. The sales staff is always so helpful. We just recently purchased a 2015 Highlander and a 2015 tundra (Limited) Like I told our salesperson, " I would never go back to a smaller vehicle or a different brand.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable purchase

By Lizjara on 4/5/2015 at 7:50 PM. Helped by Ngoc Thach and Dylan Thibault.

I had an amazing experience working with this car dealership. Ngoc Thach is truly one in a million. Knowledgeable and made me feel welcome and trusted in my purchase. Thank you so much. I am enjoying my new vehicle.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness

Mechanic shop

By Allison on 1/14/2015 at 8:10 PM. Helped by I don't remember the name...

I called Harr Motors because of a car problem I was having and to book an appointment. The mechanic I spoke to was extremely rude, disrespectful, and demeaning to the point where it was hurtful. I explained exactly what was wrong and he refused to believe me. (I went to another place and got it fixed.. I was correct on what the problem was.) He went on to ask questions like "did you have the key with you when you tried to start it?" "Did you park it the right way?" him: "is the battery dead?" me: "no" him: "are their blinky lights?" (referring to a dead battery) The tone of voice mixed with the questions were enough for me to say I will never go to Harr motors in Aberdeen. for any type of auto services. (I have nothing against the dealership itself, I'm sure its a wonderful place) but that kind of treatment is not acceptable.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My salesman Jamie was very patient and went on many test...

By Darthspader on 9/1/2012 at 2:56 AM. Helped by Jamie.

My salesman Jamie was very patient and went on many test drives on many different occasions. He put up with me even after I changed my mind several times on what I wanted. Jamie is a class act and an irreplaceable asset to Harr Motors! Thanks Jamie!!!! A++++++++++

I would recommend this dealer.

Overall Rating

3.3  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price

Struggled with the staff to get them to follow through on...

By andywx on 12/5/2011 at 1:31 AM. Helped by Justin, Derek.

Struggled with the staff to get them to follow through on a Black Fri. promo they had. In the end, the GM came through after several voice msgs and emails.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have purchased several cars from Harr Motors and the...

By btwhite on 7/4/2011 at 7:10 PM. Helped by Matt Harr.

I have purchased several cars from Harr Motors and the service has always been superior. Extremely responsive and attentive to my needs, I have always found the service excellent and pricing competitive.

I would recommend this dealer.