Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.2  
Overall Experience
4.1  
Price
4.1  
Quality of Work
4.2  
Service
2.3  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My Harte Experience

By Basz99 on 9/19/2018 at 12:53 AM. Helped by Lavon.

I had the best experience with salesman Lavon he made my situation so great. He brought me to different vehicles and option and help me make my choice on my new Altima.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A positive experience

By Kathleen P on 9/12/2018 at 12:48 AM. Helped by La'von Williams.

I purchased my Nissan Pathfinder from Harte Nissan. This is a tremendously well organized and professional car dealership. The employees are kind and respectful and are eager for customers to be satisfied with their vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By LClark18 on 9/8/2018 at 11:00 PM. Helped by Lavon Williams.

We went to Harte Nissan to find our new family vehicle. Lavon greeted us before we even entered the door. He was extremely knowledgeable, friendly, and an absolute pleasure to work with! He was extremely patient with my 3 children and helped us walk away with the vehicle we wanted!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Smooth car-buying experience with Harte!

By Hyundaihurray on 8/25/2018 at 1:50 PM. Helped by Lavon.

Lavon was the first person we met at Harte Nissan and we’re so glad it was him. We had searched through 5 different dealers unsuccessfully that day and we really needed to buy a car. Luckily we spotted the right vehicle on Harte’s lot. Lavon was helpful in every way. No pressure. If he didn’t know an answer he got one for you. Thanks so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent Sales Consultant!

By Barbara Gabriele on 3/14/2018 at 11:38 AM.

La Quea Rayon could not have been more pleasant - I thoroughly enjoyed working with her, her enthusiasm and knowledge of the NIssan line was apparent - and felt no pressure what so ever. Her patience with me when I had her going over the controls in the car for the third time - was genuine. Thanks for making this a pleasant experience! The one negative... was with the paper work. Fix your printer or print to another one! The pages of documents for my files have blots of printer stains - I had to scan and send to someone - very unprofessional looking - I would have rather had clean documents simply scanned to me. Not okay. But most importantly - I love the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great purchasing experience of a 2017 Rogue

By catera99 on 3/12/2018 at 3:12 PM. Helped by Zach Miller.

I enjoyed working with the HARTE Nissan group. I had the best experience our salesman Zach Miller. I love the no pressure and Zach was there for any questions I had. I had a great experience that my son brought a 2017 Rogue as well. And we have recommended several people to HARTE Nissan...

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Service

By taylor77 on 1/19/2018 at 2:50 AM. Helped by Arnold.

I had the pleasure of purchasing a car from Harte. Thank you Arnold, you made my experience amazing. Loving the new ride. You answered all my questions honestly and didnt try to pressure me into a sale. Thank you so much!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A phenomenal car buying experience

By Chris on 12/20/2017 at 4:26 PM.

A seamless, hassle-free experience right from our very first contact with their internet department, (big high-fives to Katie, Yellian and Karen in the BDC) right through to delivery. The numbers and terms which were discussed via telephone and email were the exact numbers and terms presented to us when we got to the dealership. At no point in the experience did we feel anything but respect for our time and intelligence. Not once did we feel even the slightest hint of disingenuousness or ineptitude and it is readily apparent that the culture within the Harte organization is one of consummate customer care. LaQuea Rayon, our sales person, was about as friendly and efficient as possible and Jared the F&I manager handled our transaction with transparency and utmost professionalism. When I observed to him that everyone in the dealership lent to it a real good vibe he impressed me by remarking that "Most of us have been working together for some time, we genuinely care about each other and the success of the store - one customer at a time." This is how car buying should be and based on our experience I could not be more enthusiastic in my recommendation of Harte Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car purchasing experience

By xuan on 12/9/2017 at 4:10 AM.

Awesome purchasing experience working with Scott for my wife’s new Rogue! He was knowledgeable, humorous, and reliable and put our satisfaction to be his number one priority. He gave me and my wife very detailed information for the car’s functions during the test drive and showed us around to get familiar with the service department. I would like to say Scott is the best sales consultant I have ever seen. I will definitely recommend him and Harte Nissan to all my family and friends and anyone who is looking for a new car. Great service, Great people, and Great vehicles at here!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very satisfied with our new Rogue purchase.

By Leolucy on 11/28/2017 at 12:36 AM.

We have always gone to our local car dealer for the past 24 years. We decided to travel farther and give Harte Nissan a try, our salesman Joe Zappia was awesome we got just what we were looking for a trade in on our older Rogue. My Husband and I will be sure to tell our Family and Friends about our great experience when shopping for a car there. It was nice to be treated as a person not just a customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my SUV

By Love my suv on 9/26/2017 at 4:40 AM. Helped by Arnold Abraham.

Arnold was very patient with me & he answered all the questions that I need to know about my car that I purchase Thanks Arnold Abraham for being kind & patient

I would recommend this dealer.

Overall Rating

2.4  

3   Customer Service
4   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Free tires for life lol 😂

By Tmccrorey15 on 9/18/2017 at 6:51 AM. Helped by Not sure.

I purchased brand new 2016 Rogue with free tires for life. The salesperson told me there would be less maintenance than the Versa I had. I don't think they honestly expect to honor that free tires for life because the maintenance they expect u to get is outrageously high. It all feels like a scam.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Selling add on services to 80 year old women

By Service Thieves on 8/21/2017 at 9:27 PM.

My 80 year old mother brought her 2016 Rogue with 8,800 miles in for an oil change to Harte Nissan Hartford. When there she was pressured to have her 10,000 mile service done and to have a "brake flush" done. A brake flush at 8,800 miles?? Absolutely ridiculous. There is no need to do a brake flush until at least 40,000 miles +, much less at 8,800. Regardless of what Nissan recommends. Nissan is obviously in the business of ripping off 80 year old women who just want to have their oil changed. Harte's response was that she agreed to the service being done. What a surprise.... When you tried to frighten an 80 year old into an unnecessary service, she agreed. The complete xxxxxxx Sylvester recommended by phone when I called that maybe next time I should come to make sure it didn't happen. Here's an idea, Sylvester.... Maybe you should not make it necessary to protect 80 year old women from over aggressive service staff who want to add on 133.99 to an oil change to change brake fluid that has no need to be changed for at least 30k more miles. Classic dealer service department that will do nothing to rectify predatory sales tactics against senior citizens. They should have credited the brake flush, instead Sylvester the xxxxxxx made sure to tell me that Nissan makes everyone sign off on service, whether they understand or not, so that they won't be reliable for credit card charge backs. Perfect. Great service Harte. I'm sure this is just business as usual.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Sales and Service

By Thomas Rapoza on 8/17/2017 at 2:39 PM. Helped by Victor Perreira.

I have been dealing with Harte Nissan for many years, and I can tell you that they have always been honest and trustworthy. They strive to give me the best deal possible on the car that I want and don't stop until I'm completely satisfied. Their service department is absolutely top-notch, and they never try to sell you any service you don't need, but will gently remind you of upcoming recommended service that should be done. However, the choice is always left up to you. Also, their waiting area has excellent coffee and snacks, and movies are always playing on the wide-screen TV. Free wifi too!! Mike V. is outstanding in the sales department, and Vic P. is super in service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By fdaut92 on 7/25/2017 at 1:22 PM.

Adis was really helpful in terms of helping me choose the right car for me! He was extremely friendly and listened to my needs. I would highly recommend Harte Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Melissa on 7/25/2017 at 12:49 AM.

Would totally recommend Adis, He answered all our questions . He was not pushy, and made our experience very relaxed. I was very shocked at how fast they were with the paperwork. There was no going back and fourth like that typical dealer. I would recommend Adis to anyone. Very down to earth nice person. Melissa Evans.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gone Green Eddie. C

By Gone Green Eddie C on 6/7/2017 at 4:36 PM. Helped by Jared, Swing.

I wanted to take a few minutes to Thank Adis and Jared. Adis provided me with first class service, from picking me up at the train station, to making sure I was comfortable throughout the transaction. Everything was for the most part ready from the moment I arrived. Jared help me get the Finance even after a minor hiccup. I truly appreciate it. I also want to thank Swing, there was a slight misunderstanding from my part and Swing immediately contacted me and resolved my concern. Keep up the good work guys. This was one of my better experiences. Thank you all for the stellar service. Eddie.C 2013 Nissan Leaf

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience!!

By kristam on 5/30/2017 at 2:17 PM. Helped by Arnold Abraham.

What a great experience!! Arnold Abraham was helpful, friendly and accomodating to our family the minute we walked in the door. He was knowledgeable of the SUV we purchased, patient when it came to my boyfriends neverending questions (and anxious children) and fully accessible by phone whenever we needed him. We will definitely return to this dealership in the future, thanks to Arnold! Thank you, we couldn't be happier :)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Knowledgeable, Patient and Accessible Salesperson

By Lena2hals on 4/25/2017 at 1:43 AM.

I recently purchased a new Nissan Rouge from Laquea. She took the time to listen and understand what I wanted instead of trying to rush me into a quick sale. I test drove a new 2017 Nissan Rouge SV AWD and a used 2015 Nissan Rouge SL AWD. When I told Laquea I wanted to discuss the options with my fiancé, she gave me her number, the price quotes, and the specs on both vehicles. When I was ready to make my decision we were able to reach a fair selling price that same day. Before I left the dealership with my new car, Laquea made sure to take the time to show me the special features in my new car, pair my phone to the bluetooth, take me on tour of the service facility, and pre-schedule my first oil change. I would highly recommend working with Laquea to purchase your vehicle. She truly went above and beyond!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent sales and service!

By Joanneupstairs on 4/22/2017 at 5:44 PM.

Michael has been our salesman for several years and several vehicles. Over the years he has become a friend! The service department is very helpful as well. While waiting for my car to be serviced I drink their freshly brewed Starbucks coffee and watch movies in the comfortable waiting room. Overall excellent dealership that I will continue to visit in the coming years!

I would recommend this dealer.