Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Never known such a friendly Dealership'

By Butch 70 on 7/11/2018 at 2:37 AM. Helped by Roglio.Nevarez Martin Figueroa.

My wife and I were thinking about a bigger car. I have heard of a dealer, just 6 mi. away.that a lot of my friends have bought from. We met a salesman named Roy. He didn't seem like your ordinary salesman, so Friendly and no pressuure. We talked for awhile about what we were looking for. He showed us the exact car loaded. We drove it, in different situations. Next he showed us two more, all with different options. We were just looking today. One of them was what we wanted. I have bought over 25 vehicles in my 70yearsold. I had done my home work and knew what was a GOOD DEAL. He had been vary vary friendly. He came with an offer in the ball park.I have never bought a car when I had to. We talked and I gave a counter offer. He asked if there was anything else he could help me with. I said a hitch and a second door opener for may wife Linda. He said he would We talked some more, and instead of running back and forth asked if we wanted to talk to the owner. I have been with 2 salesmen at i time before. Martin introduced himself and still No pressure. He offered more to the deal. Still SO FRIENDLY. we talked as if we were FAMILY. Hours have passed and I was enjoying the dealing. I said I never bought a black vehicle because the show the dirt. Martin said he would give me free car wash for the rest of the yr..I knew that our last money offer was the best deal.I think we will be seeing a lot more of these two. Elmer and Linda Schutt

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Susan K Sullivan on 9/14/2017 at 12:57 PM. Helped by Todd Mathis, Angelo Diorio.

Harvard GMC is a great dealership. All their personnel are very courteous and they treat their customers with respect. I highly recommend this dealership to family and friends. I chose to drive to Harvard to purchase my Buick Encore rather than go to the dealership in my home town of Rockford.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

$16k Lemon

By Angry on 8/2/2017 at 5:47 PM. Helped by Don't know.

Husband bought Jeep from them through our dealership in Portage wi. It arrived and the navigation touch screen is shot and doesn't work. 2 days later Husband puts it in 4 wheel drive and cable snaps. I called Harvard and he says " it was in working order when it left my lot" I disagree ! From Illinois to Wisconsin it just quit working. If you're looking for a vehicle and come across Harvard dealership....Run with your checkbook tightly in your grasp. Dishonest people!! DoNot recommend these Dishonest people !! We bought a $16k Lemon!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best deal ever

By Chicago Joe on 12/3/2015 at 11:27 PM. Helped by Dan, Todd, Gregg.

I went to Harvard Chevrolet to see what kind of good deals were available for a 1500 series crew cab pickup. The staff was able to explain and find the best deals on 2015 models, but then we found out that leasing was not available as part of the deal. I was discouraged, but not the Harvard team. Dan, Todd and Gregg worked together to make me a great offer on a 2016 GMC Sierra 1500 that had everything I wanted, and the right lease terms too. I drove away in a beautiful new truck and a big smile on my face. Thanks again to Dan, Todd and Gregg. You guys and Harvard Chevrolet ROCK!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Rude horrible service tech named Brad

By Chad on 2/21/2015 at 7:07 AM. Helped by Brad.

Took the car in was talked to rudely condescending a flat out jerk I have a warrenty but will pay money never to have to deal with brad he is in the wrong position and this was the second time I was there the first was just as bad. A better note Rob was superb would buy a car there but would go somewhere else for service. If I could rate in minus points I would very disapointing.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad service, had my car along time,and broke later

By PonchoHP on 11/21/2014 at 8:36 PM. Helped by Martin ,Guy.

I wouldn't recommend this place to change my lawn mower oil. Brought it in for warranty work and they where to fix an oil leak,under extended warranty. Had the car for 8 days and when I picked it up,6 months later it left me stranded on I90,because of the subpar workmanship. Took to another dealer and was told it was a vacuum line that came off. The defective line was re-installed ,during re-assembly ,known to be broken by all the rubber splices in-line,installed. It was a whopping $25 for the line and they didn't replace it. All in all, $300 tow + missed work and $300+ to fix a line they rigged back together. All this for a $25 line that could have been raplaced,under extended warranty,no cost to them. STAY AWAY from this place.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

From my first time of contact until I drove away with my...

By cas01 on 4/29/2013 at 8:31 PM. Helped by Gregg F., Jake, Jason.

From my first time of contact until I drove away with my new Chevy Cruze, I had a hassle-free and enjoyable experience working with Harvard Chevy. Jason was very pleasant and prompt and responding to my questions. Gregg was very patient, knowledgeable and helpful during the whole car buying experience. Jake was also very helpful in explaining the features on my new car. Harvard Chevy has changed my perception of the car purchasing process from being a dreadful and drawnout, to being painless and speedy. I will definately be come back when I am in need of another vehicle. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My husband and I were extremely with the customer service...

By Alfaro34 on 4/10/2013 at 2:02 AM. Helped by Gregg and Dan.

My husband and I were extremely with the customer service at Harvard Chevrolet. All the employees were welcoming and ready to help us. Harvard Chevrolet made buying a new car a very positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was very impressed with the friendly atmosphere, the...

By neddyboy on 1/29/2013 at 1:03 AM. Helped by Tim Dunphy.

I was very impressed with the friendly atmosphere, the congeniality of all the employees and the warmness of the entire atmosphere. They made us feel like they really cared about not only our desire to buy an auto but our personal lives. Truly a solid dealership with an A+ in every aspect of buying an automobile. The owner's son took time to ask us if we would like a refreshment and spent a lot of time just talking about our lives an his...awesome experience with our salesman Tim Dunphy. I can't think of any dealings with an auto, and I have had many, that was more satisfying than this purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very friendly salespeople and came right out with a...

By jds on 1/24/2013 at 4:06 PM. Helped by Josh.

Very friendly salespeople and came right out with a reasonable trade-in-offer. appear to be ready to follow up if there are any concerns.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership! Friendly people and they care about...

By djzac07 on 8/22/2012 at 3:37 PM. Helped by rogelio.

Awesome dealership! Friendly people and they care about you. They know what are you looking for and if they not they will going to find something that you're going to love.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

From begining to end, just a very nice new vehicle buying...

By johnandgerri on 8/14/2012 at 9:22 PM. Helped by Martin, Rob, Todd, Json, Cyrus.

From begining to end, just a very nice new vehicle buying experience. Staff was courteous, sincere,earned our confidence, and worked hard to offer us pricing and payments we could afford. Harvard Chevrolet conducts business as it should be conducted in order to achieve repeat customers and customer referrals. John & Gerri Cooper

I would recommend this dealer.