Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
3.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant

By Traci18 on 12/6/2018 at 10:29 PM. Helped by Otis Jefferson, Joel Camden.

Very helpful in getting 2018 Ford Escape. The went through everything i needed to know about hooking my phone up and all the buttons. Everyone there congratulated me and was very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic customer service, nice selection of Ford trucks!

By gwtaylor1533 on 12/6/2018 at 4:34 PM. Helped by Mike Smith, Douglas Davis.

Recently purchased a new F-150, and the dealership did a phenomenal job answering all my questions! They spend a lot of time with you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In and out with a New truck

By kingfish69 on 12/6/2018 at 3:23 PM. Helped by Otis, Doug, and Chris.

They did a great job and they worked with me to get it done and on the road with a new Truck fast. Otis, Doug, and Chris went out of they're way to make sure I was happy and got the deal done quickly and fairly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle Purhase

By Jessica1100 on 12/6/2018 at 7:02 AM. Helped by Ottis Jeffries.

Salesman Mr. Ottis Jeffries provides the time necessary to purhase my vehicle and all stayed opened to assist me. Open talked about the deal with sales manage. Negotiated the deal and helped in all areas they could.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By 18ExpeditionMax on 12/2/2018 at 11:37 PM. Helped by Kenny Farfour.

We experienced excellent service from Jared, Doug and Michelle. Doug and Jared are lots of fun to talk with and made the process painless and enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made me Happy

By gizmo8 on 12/1/2018 at 12:14 AM. Helped by Mike Smith ,Doug,Kenny.

I really appreciate the effort an time Mike Smith put into getting me an my wife into a new f150. All my requests were met through the dealership an everyone did a great job..THANKS AGAIN MIKE SMITH

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded my expectations!

By Happy in New Bern on 11/30/2018 at 6:26 PM. Helped by Michelle Edwards, Mike Smith, (The business gentelman and I am so sorry that I can't remember his name).

What a great experience. From Michelle the online person to Mike Smith the Sales Consultant it was a great experience. They worked around my schedule. I bought the vehicle and never stepped foot on their lot, they came to me. I will certainly buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy

By notintrested18 on 11/17/2018 at 5:21 PM. Helped by Chris, Jared.

I am happy with the new Ford Truck. The guys and Girls That help me with the purchase were awesome. It was a Good Buy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Astimson10 on 11/4/2018 at 5:44 PM. Helped by Mike Smith.

Great service, easy to work with and very knowledgeable. Would reccomend to anyone searching for a quality used vehicle. Mike smith was an absolute professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By Taurusguy2018 on 11/3/2018 at 5:32 PM. Helped by Otis Jeffries, Chris Long, Kenny Farfour.

Otis Jeffries, Chris Long and Kenny Farfour at Hastings Ford, Greenville, NC went the extra mile in their customer service in helping me find the car I wanted at the best price... Thanks to these guys, I have a new 2018 Ford Taurus..!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An enjoyable and pleasant experience in car buying

By Rav4jerome on 10/30/2018 at 6:22 PM. Helped by Otis Jeffrey.

Never has been never has buying a car been so pleasant and such a wonderful experience. The salesman, mr. Otis Jeffries went well out of his way to ensure that I got the vehicle at the price that I want it. Hard to believe how fast and easy he had me driving off the lot. I will happily tell others about the fine experience I had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No words can describe this buying experience.

By Margie100 on 10/28/2018 at 4:14 AM. Helped by Jarred , Kenny Farfour.

The best dealership in the world. Hasting Ford has always taken care of me is every way. Today I bought my 3rd vehicle from them.As always the sales team and finance department are excellent in getting you the best deal. And they had the car detailed and cleaned when I got there. I live a little over an hour away. But it is well worth the drive to Greenville to do business.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

A Car salesmen that listens

By Hasting18 on 10/26/2018 at 1:08 AM. Helped by Chad Johnson.

Hard to find one that isn’t pushy but listens and takes his time to see what you want. Chad Johnson at Hasting Fords did a great job, was very patient. Call in a few days and text me also, just once. Explain all the features that the vehicle had an let me touch all the gadgets. Great job!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Delightful Day

By Linda on 9/30/2018 at 9:39 PM. Helped by Kenny Farfour. Jackson Wainwright.

Buying a car is usually stressful! Not at Hastings Ford! Our experience was made easy by Mr. Jackson Wainwright. He was so easy to work with and made our day a delight rather than a burden. He was professional but friendly and we felt we had made a friend by the time we left! We, also, as usual, enjoyed sighing a lot of forms for Kenny! Kenny knows what he is doing and makes the process easy. And we drove away in a brand new 2018 Escape that we love!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Purchased new truck

By Rlfaulkner 62 on 8/28/2018 at 5:10 PM. Helped by Jackson wainwright.

Great Team very satisfied with purchase I dealt with the internet sales representative she was very good to deal with and simplified the process. Finance guy was great as well. Just a good experience overall

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME

By rebeccaparrish24 on 8/20/2018 at 3:08 PM. Helped by William Wilson, Doug Davis, Joel Camden, Kenny Farfour, Chris Long, Columbus Randolph.

My husband and I went in looking for something more spacious for our family. The entire Hastings staff were more than helpful! I would highly recommend Hastings if you are looking for a new vehicle! Thank you so much Hastings Ford for helping my family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By anna401 on 8/16/2018 at 8:35 PM. Helped by Jose Hernandez, Doug Davis.

It was amazing I drove off in a new vehicle with my credit with a 1.9% interest. They worked hard to make this deal for me. I did not expect to drive off with a new car. On my credit was bankruptcy, a car payment that I barely paid a year, and a fair credit score. That is why it was amazing to me to get such a great rate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Butterfly1 on 8/15/2018 at 4:09 AM. Helped by Mike Smith, Chris (Sales Manager), Kenny Farfour.

Did not feel pressured, easy to work with, allowed me to look at and drive everything I wanted to. Sales manager allowed me to look at financing options on each vehicle I was interested in so I was able to make an informed decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Fordgirl on 8/14/2018 at 9:14 PM. Helped by Mike Smith.

Picked out a car that was great for me and included the features I wanted. Was willing to get the price in my price range, without going back and forth. Great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great environment and great service

By ECO Guy on 8/4/2018 at 2:42 PM. Helped by Jose, Doug, Kenny.

Everyone at the dealership were friendly, helpful, resourceful and interested in my needs. The process was enjoyable and I would certainly want to buy another car from the dealership after a hiatus of about 15 years. Previously, I had purchased two Rangers, an Explorer and an Escape. Now it seemed to be the time to get into an Eco Sport. Am looking forward to seeing a C-Max in the showroom..

I would recommend this dealer.