I have purchased my 2013 F-150 from Havana Ford and have taken it to get serviced there for the past 2 years, including several minor warranty repairs or troubleshooting. The customer-centered approach and hospitality that I have encountered with the staff there (Mike, Ben, Mark) is the key reason that I choose to keep coming back. Tallahassee Ford is a 35 minutes closer to my house, but I would rather drive to Havana and know that my issues will be listened to, heard, and acted upon.
I would recommend this dealer.
Was having motor trouble. Their recommendation to fix the problem not only did not work, but 3 days later it caused significant motor damage that ended up costing me another $8,000. I would steer clear of Havana Ford!
I would not recommend this dealer.