Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The way dealership experience should be...

By forourspam on 8/10/2015 at 3:12 PM. Helped by Mike, Mark, Ben.

I have purchased my 2013 F-150 from Havana Ford and have taken it to get serviced there for the past 2 years, including several minor warranty repairs or troubleshooting. The customer-centered approach and hospitality that I have encountered with the staff there (Mike, Ben, Mark) is the key reason that I choose to keep coming back. Tallahassee Ford is a 35 minutes closer to my house, but I would rather drive to Havana and know that my issues will be listened to, heard, and acted upon.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Was having motor trouble. Their recommendation to fix the...

By Land31346 on 12/19/2013 at 2:05 AM. Helped by Mike Padget.

Was having motor trouble. Their recommendation to fix the problem not only did not work, but 3 days later it caused significant motor damage that ended up costing me another $8,000. I would steer clear of Havana Ford!

I would not recommend this dealer.