Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2016 F350

By LbSchafer on 4/29/2017 at 2:46 PM. Helped by Mike Josephson.

We had a wonderful experience working with Hawkeye Ford on our recent trade. Mike was super knowledgeable and great to work with, answered all our questions and was prompt on answering questions. We will definitely use them in the future again!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

ABOVE THE REST

By Davidson357 on 10/4/2016 at 12:51 PM. Helped by Mike , Terry from M&M body, Josephsons ....

When i came to Hawkeye i had a notion i would be treated ok, were a small town and we like to keep our cash in the community. Ive gone and bought a vehicle over in the city before, Ashley ford. IM A FORD WOMAN FROM A FORD FAMILY. Im impressed with the service and the sales people. It has never mattered to me which person i dealt with, ive been treated like i was family. I now have a beautiful ford and i will always so buisness with Hawkeye, becaise after my tranny went out my moutainneer from Ashley Ford, they handled that, and got me into a beautiful f150 like i had initially. I hit 4 deer this year and my choice for body work is right there too. M&M Body shop are the exact reason i will continue to go back over and over. THANK YOU FOR YOUR CONTINUED HONESTY, FAIR PRICES ,and treating even my mother right as we put her into a new vehicle too. IM IMPRESSED AS ALWAYS!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible horrible

By Amy and Nate on 8/1/2015 at 3:19 PM. Helped by Fred.

Over phone said would come down in price. Would not come down after driving over 2 hours and was asking over blue book value. Dumb waste of time! Don't go there!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new Ford F-150. Asked to speak with Mike as my...

By Top shelf on 1/25/2013 at 12:59 AM. Helped by Mike the GM.

Bought a new Ford F-150. Asked to speak with Mike as my friends have bought here as well. I was there for 2 hours with a great price and excellent service. I'm from Des Moines and wanted to come to the store because of reference. Very happy with dealer. 30 days later they called and made sure everything was going good. I recommend them to a family member or friend. Mike called to personally thank me for the business.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

This dealership took advantage of my elderly parents on a...

By slohand on 8/28/2011 at 2:11 AM. Helped by 1.

This dealership took advantage of my elderly parents on a trade-in. They traded in a 2004 Dodge Caravan with 34000 miles in good condition and got $9000 for it And got a 1996 Ford Explorer with 54000 miles for $11000. So they paid $2000 more for the older vehicle. My Dad is 89 and my Mom is 84, they are not internet savy so they didn't have any details going into the dealership. They expected an honest sales person, but they got taken by them. My sister lives 1100 miles away and I live 800 miles away so neither of us could have been there to help them.

I would not recommend this dealer.