Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Horrible customer service

By Mlee on 1/8/2016 at 6:32 PM. Helped by Sales.

Never been treated so rudely by an auto dealer before. Sales manager guy needs training on how to treat a customer. I had misgivings after reading about this dealership's bad customer service review, but went in for an appointment anyway. He told me no one will offer me lower than invoice price, but i found a better deal with far better customer service in san francisco.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sucked

By Magenta03 on 2/13/2015 at 2:00 PM. Helped by Don't rememeber.

The only thing I can say is its the far most worst dealership in everything in Bay Area. Wouldn't recommend it to anyone. The customer service was hugely horrible.

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
2   Friendliness
1   Overall Experience
4   Price
2   Quality of Work

Very poor customer service

By priya88 on 7/9/2014 at 2:25 AM. Helped by Faye.

I leased a vehicle and they wrote the wrong DMV fees and made me go back to sign it. Then they reported to Nissan Finance that I did not pay the first installment even though they charged me in the first contract payment. My credit score got affected. I called three times and they will not return the call also. Very frustrating. My friend wanted a vehicle to lease they kept saying they will get the color he requested and did not bother to find it or even call.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I went in for an oil change and it was only a penny! I...

By theodrock on 1/30/2007 at 8:21 PM.

I went in for an oil change and it was only a penny! I also picked up some wiper inserts for only 88 cents! I am a loyal fan from this day on! I would without a doubt reccommend the team over at the New Hayward Nissan. The only problem was it was hard to find their website...if you are interested here it is www.hayward-nissan.com.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Dealership was not open yet but when I went in the...

By theodrock on 1/23/2007 at 5:55 AM.

The Dealership was not open yet but when I went in the staff there were extremely helpful. I can't wait till they open so that I can buy my New Nissan Altima. I also hear that they do oil changes for a penny! With this kind of service I won't go anywhere else! J.D. - Hayward, CA

I would recommend this dealer.