Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent job

By Fred on 7/15/2019 at 4:23 PM. Helped by Kyle Maas.

Professional and friendly, thanks so much for your prompt work on my truck! Oil changes, DEF fluid, air filters, tire rotations, etc these guys do a great job on preventative maintenance and I always know ahead of time if something is going to need attention down the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courteous service top to bottom

By sho40538 on 6/27/2019 at 7:15 PM.

Everything went from ordering part contacting me when it arrived and car was finished in a timely manner Office staff is always friendly and courteous

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Excellent!!!

By NO on 6/26/2019 at 10:58 PM. Helped by Jordy ______.

The work is always done quite well, but it is usually fairly expensive. Not much seems to be done for less than $500.00. I am in the process of looking for a new car. I am working with Jordy at your dealership. Hopefully she can come up with something I like and can afford.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfaction

By RACHEL.MORGAN on 6/26/2019 at 4:21 PM.

All whom I encountered gave quality service!! The Finance staff person went above as well as Willie when I decided to lease & not pay for repairs. The ladies @ the cashier desk were also very good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thorough

By WEBBERMELI2 on 6/24/2019 at 6:41 PM.

Always mindful of things other than I initially came in for. I am confident when I leave I have been served well. I am a true believer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By YVY.DUCKHORN on 6/22/2019 at 4:34 PM. Helped by Justin.

Our sales rep, Justin, was welcoming, patient, and down-to-earth. He went above and beyond to get us the car we wanted! We are recommending Justin and Heiser to family and friends. They really took great care of us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By BRITTKAISER24 on 6/21/2019 at 6:24 PM. Helped by Justin Sebens.

Justin was awesome!! He listened to our needs and wants and exceeded our expectations!! Justin was able to get us where we needed to be to make a purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By BIMPDADDY on 6/17/2019 at 3:53 PM. Helped by Justin.

Had a great experience at Heiser Chevrolet. Justin, my sales rep did a wonderful job making sure everything was to my expectations. He was a pleasure to work with as were the other staff. Looking forward to a continued relationship.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EASEY & FRIENDLY SERVICE ,HASSLE FREE FINANCING

By PRZ.JEFFREY on 6/16/2019 at 4:49 PM.

THE SALES REP WAS UPFRONT WITH KNOLEDGE OF VEHICLE AND VERY WILLING TO MAKE THE CUSTOMER HAPPY . I RECIEVED EVERYTHING I ASK FOR WITH A FREE TANK OF GAS.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Went in for an oil change ended up with multiple appointment

By ERINBARWICK on 6/16/2019 at 3:34 PM. Helped by Sean in service.

I went in for an oil change and was informed I had a small oil leak. Agree to let them fix it. Next day woke up to a 2 foot diameter oil puddle in my driveway due to them warping my oil pan. Took my car back to correct the problem and when I picked up my car found a brand new scratch and two gouges out of my front fender. Needless to say I’m extremely displeased with their service. They are working to fix the issues but needing to fit in more appointments is a pain.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service at a great place!

By LOGA.TAMMY on 6/13/2019 at 4:02 PM. Helped by Dan - Heiser Shuttle Driver.

Mike always does a great job of taking care of my vehicle's service, and has for years!! He also makes sure that the shuttle's available for me to get to and from work, when needed. We have a great working relationship that I really cherish - I trust his knowledge and expertise when he tells me that my vehicle needs something above and beyond the maintenance I was scheduled for. Thanks Mike !!!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Never again

By H8WINTERS on 6/13/2019 at 12:49 PM. Helped by Jordan, Tony.

I have nothing good to say about this dealership. I won't even go back for my free oil change. Wish I would have went somewhere else.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always the best

By epmald on 6/12/2019 at 6:49 PM. Helped by Shuttle drivers.

Heiser Chevy has provided the best service experience for years. They are honest, fast and competitively priced. I can always get an appointment in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and pleasant

By PETERSON032879 on 5/24/2019 at 8:52 PM.

We all know buying a car is lengthy Jason was fun kept us laughing and made the time fast and fun. This was my first new car experience and can't wait to do it again. Also brad Sterling was amazing to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greg Koss

By rickwpaul on 5/24/2019 at 7:59 PM. Helped by Greg Koss.

We had a great experience at Heiser. Greg Koss really took care of us. We got the exact truck we wanted at a fair price. Greg had the truck washed and even filled the tank for us. We look forward to our next visit to Heiser for any needed service. Rick and Rebecca

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Leroy on 5/24/2019 at 7:06 PM. Helped by Antoine.

The staff was amazing! They fit me in their schedule same day and provided free shuttle service to and from work. They were quick to repair the issues with my car AND cleaned some debris/stains from the hood of my car, which I was unable to clean after several attempts myself. I appreciate the hard work and dedication Mike showed in seeing me so quickly and in cleaning the stubborn stains off my car's hood. THANK YOU SO MUCH!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my new sonic!!

By Pompea29 on 5/24/2019 at 4:13 PM.

I wasn't planning on getting a new car when i came in but george did such a great job explaining everything to and getting me the best price for me!! Brad was also stellar in explaining my financing options and making sure my new car was protected! Definitely come see them if you need anything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was done well & people were great

By BOB BLONDIS on 5/24/2019 at 4:06 PM.

I brought my 2017 Corvette to Heiser, where I bought the car, for regularly scheduled maintenance. The required work was done quickly and well. I was advised of a recall by GM of a minor item, and assured that Heiser would notify me when GM had issued its fix for the item. The entire car was gone over thoroughly, and I was given a checklist of the inspection. While waiting for the work to be done, I spoke to a manager, Rich Brusky, about all things Corvette, especially the 2020 model, to be shown to the public soon. I will vouch for Heiser and I intend to buy me next Corvette there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They had me in and out quickly.

By JGABE on 5/24/2019 at 3:34 PM.

Scheduled for 7:30 AM and they were ready for me when I pulled up. Only getting tires rotated (free because I bought them at Heiser) so was in and out quickly. Barely had time to finish my free coffee and breakfast bar. How often do you see someone use the word "free" in a review of a car dealer? Check em out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just a great experience

By TOM@RBI.TEAM on 5/24/2019 at 12:23 PM. Helped by Shawn Christian.

Shawn is always ready for me when I pull in and gets me on my way in no time. I shopped all over for new tires on my Silverado and Heiser gave me the best deal. This is the only place I will ever go to service any of my vehicles!

I would recommend this dealer.