Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department

By Jnc717 on 10/11/2018 at 3:04 PM. Helped by Paul Connor.

Great service department. Paul was very helpful and very friendly. Waiting area was very accommodating. I also spoke to parts about making me another key just for entry but forgot to go back and have it done after my oil change, maybe I will remember next time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By KDub13,Jeep18 on 10/10/2018 at 4:29 PM. Helped by Scott Barnette.

I just had to give a shout out to Greg Davis and Scott Barnette for their relentless effort to get me everything I wanted in a vehicle. Both of these guys had all the knowledge and professionalism that I could ask for. I would highly reccomend anyone who is ready for a vehicle, stop by Hendrick, Chrysler, Dodge, and ask for Scott Barnette or Greg Davis. Thanks fellas!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car repair

By Bee on 10/8/2018 at 10:31 AM. Helped by Rebecca - Service.

Rebecca was very professional & friendly as usual. She made sure she provided me with the tow truck information, put me in a loaner car quickly to get to work and assured me her associate Tom would keep me posted while she was gone the next day. Tom was just as good & called me to inform me of the problem.When Rebecca got back, she called to check on me again. I really was not as worried as I would have been if it wasn’t for their excellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outstanding service

By slipstreamxx on 9/27/2018 at 2:30 PM. Helped by Ramone Adams.

from the salesperson Greg Davis to Ramone Adams Everthing that could be done to make a professional presentation was done. I will always suggest Hendrick Motor Sports to any one I can I needed some special financing and they were able to make it happen though, I was upside down in my trade in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a jeep for my daughter

By powers on 9/26/2018 at 3:16 PM.

Greg Davis did a great job helping me purchase a car for my daughter. He was helpful and great to work with. He accommodated our schedule and came in to meet us when the car was ready. Our daughter was so excited about her new jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jpastuf on 9/26/2018 at 12:07 AM.

I worked with Greg Davis and he did a great job working hard to get me the deal that I was looking for. He made it a low pressure situation, made sure I was happy with my purchase at the end. Thanks Greg!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Lavareshood18 on 9/24/2018 at 2:19 AM.

Great experience walked in knowing exactly what I wanted talked to the staff they did everything in there power to make sure I was happy I would recommend them to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By Torch on 9/20/2018 at 1:13 PM.

I needed help troubleshooting a rattle in the back of my Dodge Caravan. Their Technician did a thorough inspection under the car and inside to isolate the cause. Using a teammate for assistance, they drove the car together and isolated the cause to faulty rear shocks. I could not have troubleshot that problem on my own or even with a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly positive experience

By Turnet0511 on 9/18/2018 at 1:56 AM.

We had no expectations to buy if the deal wasn’t right and immediately upon engaging with our sales associate, Greg Davis, all of our concerns quickly went away as he was very transparent, honest and friendly. We never felt like we were being taken advantage of. He listened to our list of must-have’s versus like to haves and brought very appealing options to the table for us to consider within those parameters. Not only that but we felt the dealership was fair in the trade in value they gave us for our car. All in all we were in and out start to finish within a few hours all with our five-year-old who could be a bit ornery in tow. The kids room, popcorn and drinks were a bonus to keep little guy from running amok while Greg‘s demeanor was helpful, patient and kind throughout the transaction. Would highly recommend working with Greg and this dealership in the future!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Finally bought a Jeep!

By Seraphim09 on 9/16/2018 at 8:20 PM.

Went in to Hendrick Chrysler lookin for a Jeep and Greg Davis was excellent at finalizing everything. He was great at answering any questions I had and wasn’t pushy about anything. All around great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Andre was great

By Doder on 9/11/2018 at 12:47 PM. Helped by Andre in new car sales.

Andre was incredibly helpful right from the start and made the entire experience very fluid and enjoyable. He and this dealership are top notch and I HIGHLY recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buying a car from dealer

By Brandon980 on 9/8/2018 at 3:44 PM. Helped by Can't think of the other guy who helped us. It may have been Mike.

This was my first time buying from a dealer and Hendrick made it easy and stress free. Left the same day with my Jeep. Had a small problem and they made it right quick. Will definitely use them in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Tarbaby82 on 9/4/2018 at 10:51 PM. Helped by Jeff Spencer.

When I purchased my 2014 Silverado from this dealership, I was very pleased with the transaction. After leaving I discovered that the running boards and cup holder were missing from the Silverado, so I went back and spoke with my sales consultant Christian Sayles and his manager Jeff Spencer and showed them the picture of the vehicle posted online with the running boards attached. They were very accomodating to me and went out of their way to make me happy. They ordered new running boards and a new cup holder and had them installed in the truck. The truck only had one key upon delivery and they also provided another key for me. These guys went above and beyond expectations and I would highly recommend this dealership to anyone. John Hensley

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
2   Quality of Work

maintenance issues

By dgaut on 8/23/2018 at 4:11 PM. Helped by randy.

I had an appt for 8:30 and I was there for 5 hrs just for brakes. This is not long enough to tell the whole story. Tried to get someone to call me about it but no one cared to call.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BOUGHT A CAR

By Have Journey will travel on 8/22/2018 at 2:46 PM.

Greg Davis our salesman made us feel comfortable. He worked with us. I rate the experience as a 10 out of 10. He was helpful and not high pressure. One of the most enjoyable car buying experiences in my life. I highly recommend Greg if you need a new car. We rate him the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Ajg110572 on 8/17/2018 at 10:45 PM.

Would highly recommend....went above and beyond on the purchase of my new 2018 challenger...made it a pleasure to buy a new car ...would never go anywhere else

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

As painless as it could be!

By scottpoole on 8/16/2018 at 1:08 PM. Helped by F&I guy was Mark..

We all know car buying can be a "painful" and involved process. I just purchased a used car from Hendrick and all went quickly and efficiently. There was no involved back-and-forth. They made an offer, I made a counter-offer, they accepted. The F&I process was a bit too involved and detailed, but I know that is where dealerships make a lot of their money. I saw the car I bought online one day, went to see it the next (after some online research on pricing and such), and drove away with it about two hours later. I would highly recommend this dealer ship and the salesperson I worked with - Scott Codespoti - at least for a used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience!

By Charles Chapman on 8/14/2018 at 2:49 PM.

Best vehicle purchase experience I have ever had. I was in and out in under 4 hours. Greg Davis was my salesperson. He was very knowledgeable and helpful throughout the whole process. The manager, David Pierce, came over and spoke with me to make sure my experience and service was top notch as well. I would recommend this dealership and salesperson to anyone in the market for a new/used vehicle!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Professional Advisor

By HONDO on 8/13/2018 at 3:41 PM. Helped by Terry.

Terry is extremely knowledgeable of what a customer and auto needs. Terry explained in great detail what was important and necessary, kept me updated and educated on the repairs being made.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had appointments when no one else did. Fast courteous.

By calt007 on 8/11/2018 at 2:11 PM.

Really great that they had service appointments Keffer and Indian trail were not able to make us an appointment for weeks. New 2018 wrangler had engine light on for weeks and they diagnosed and replaced the part. Had to order part so it took two trips but still at least they had available service appointments.

I would recommend this dealer.