Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

jeep repair

By DARYL on 1/17/2019 at 5:32 PM. Helped by jason lambert.

JASON WAS A GREAT HELP WITH THE REPAIR OF MY 1999 JEEP CLIMATE CONTROL . I WOULD CALL ON HIM AGAIN IN THE FUTURE IF SO NEEDED

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellant Job!

By Kevin/dodge/guy on 1/14/2019 at 1:31 PM. Helped by Thomas Defeo.

Thomas Defeo was my service advisor and he was outstanding! Tom kept me in the loop throughout the diagnostic and repair part of my service visit. This is exactly what I want during a service visit. Timely updates as to what they found out, how much repairs will be, and when my truck will be finished. Thanks for the great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Chrysler Pacifica

By brianloyer41478 on 1/8/2019 at 2:05 PM.

No issues with the process. Very easy to work with. Mark did an excellent job. Service was very friendly and everything was done in a timely manner.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Terrible Experince

By Jeep2019 on 1/3/2019 at 9:18 PM.

The salesman (PB) changed the length of the lease and the allowed mileage from the original quote, TWICE. The finance director (LB) would not provide any quotes in writing. Terrible experience!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick Oil Change and Checkout

By GhostRidr on 12/26/2018 at 4:19 PM.

I dropped off my Wrangler for an oil change and suspension noise checkout. Jeff immediately got me a shuttle ride to my work and the work was performed to my satisfaction. In fact, there was no charge for taking care of the suspension noise (loose anti-sway bar disconnect bolt). I highly recommend seeing Jeff and all the folks at Hendrick CDJR!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Service repair

By Curtsar on 12/24/2018 at 6:17 PM.

The experience was very good and one of the best. Jeff and the manager worked with me to make sure that i was satisfied and the repair was working properly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was amazing

By CraigP on 12/21/2018 at 4:39 PM.

I took my truck in for a factory recall and they got me right in and fixed within an hour. Will definitely come back when I need service again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience with no pressure

By JohnD123 on 12/19/2018 at 1:25 AM.

Working with Greg Davis as my sales rep was a great experience. I feel like I made a friend and had an ally in navigating the purchase of a new vehicle. Greg is extremely knowledgeable and genuinely knows a lot about vehicles. There wasn't a single question that he wasn't prepared for on any aspect of the vehicle. I feel like Greg really went to bat for me during the purchase of my new truck. Thank you Hendrick Chrysler Jeep Dodge and thank you Greg Davis. John

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience!

By Masons95@ on 12/18/2018 at 5:57 PM.

I had a pleasant experience I was out of the dearlership in 3 hours with a car! I love my new Jeep Cherokee. thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!

By MoparDawg on 12/17/2018 at 10:32 PM.

Gregory Davis is the man. I didn’t have a relationship at Hendrick when I entered the dealership, but I do now. Thanks for all your help. I couldn’t be happier with the experience or the truck!! David

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By willntam02 on 12/11/2018 at 2:19 PM.

I highly recommend Trevor Holland. He was very knowledgeable and explained everything about the car. He was very patient and thorough. Very nice guy. Awesome

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great

By Candypacifica on 12/10/2018 at 4:22 PM.

My salesman Paul Boyd was very helpful and patient. Also knowledgeable as he answered all my questions and some I didn’t know to ask. I appreciate his guidance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgable and dedicated Salesman

By Richard & Alyssa on 12/10/2018 at 6:52 PM.

We looked at Jeep dealerships for months for a New JLUR, the lack of knowledge of the New JL from the salesman was disappointing at every dealership except Hendricks. Greg Davis was a wealth of knowledge with the new JL Wrangler, Very helpful not only in the negotiating of our deal along with our trade in vehicle value but with after hours questions and advice. If your in the market for a new JL, or any jeep product for that matter, go to Hendricks of Concord and ask for Greg Davis!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Jeep Grand Cherokee

By selectmodular on 12/7/2018 at 4:14 PM. Helped by Ramone Adams.

I'm glad we made the deal with Hendrick - Greg was very hospitable to us and is a great asset to Hendrick team. Thanks Bob

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Prompt helpful service with accent on customer satisfaction

By Abel1865 on 12/5/2018 at 2:06 AM. Helped by Kalyan Smith.

I am always appreciative of the fine service I receive but I especially think the world of Kalyan Smith. She inspires confidence and security and she has partnered with me in keeping my Liberty going 12 years. So very grateful for all her exceptional care.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Jeep Wrangler Sahara 4-door

By MLBRINES on 12/2/2018 at 5:14 PM. Helped by John Cauble.

Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car service

By DarneshaC on 12/1/2018 at 1:55 PM. Helped by Terry.

I had brought my used Jeep about 2 weeks prior. I later found out something was leaking in my passenger floor. I called and they told me to come right in... not only did they fix my issue (sills were leaking) but they put me in a rental, kept in touch, and were extremely helpful throughout the entire process. That’s just the service team. I also had some amazing people who helped with my car buying experience. They were all very patient with me and answered the many questions I asked over and over

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and up front,with prices and options.

By Jeep freak on 11/28/2018 at 9:51 PM.

The staff was friendly and got us into the jeep quickly and made us feel relaxed and hassle-free, which was a great change of pace for us. I would buy another car from Hedrick1 motors

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terry is Great

By JGH on 11/30/2018 at 12:44 AM. Helped by Terry.

I was met at the truck door before I could even get out of the truck. Terry was awesome and kept me informed very step of the way. Entire experience was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place ever to buy a car

By Fiat lover ❤️ Forever on 11/27/2018 at 3:53 PM.

I have bought 4 cars in the last eight years from Hendrix auto Mall there sales people our very nice and patient I have never had a bad experience and would recommend To anyone who is looking to buy a car go to Hendrix jeep Chrysler dodge fiat And Volkswagen I love my new Fiat 500 X ??

I would recommend this dealer.