Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Looked for a month for the perfect next car

By SallyC on 10/21/2017 at 7:39 PM. Helped by Juliana.

I looked for a month for a small SUV. Went online and saw that Herb Chambers had an Escape with the package that I was looking for and the color was appealing. Lisa and Juliana were wonderful. Juliana accompanied me on a test drive and told me about the Escape's features as we drove along. Although the price tag was a bit more than I had planned to spend, the Escape had all that I could want in it and thus far I'm very happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great help!!

By Papichulo2081 on 10/20/2017 at 3:32 PM.

Ask for Brandon or his cousin Nate both are great. They helped me as best as they could to get what I want. Tell them Rene sent you they will give you a good deal. And they will help you on anything that you need.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

service department

By brady1 on 10/20/2017 at 2:01 PM.

I had my car serviced there on a Saturday, excellent service department. Very clean facility, service manager very personable. I would definitely recommend this place to my friends & family. Great job! Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Hectornor on 10/19/2017 at 8:18 PM.

Its a good dealership compared to others in the area Always good customer service Clean Professional environment Good area Always get the appointment when needed and timely

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

quick, thorough and easy

By al smith on 10/18/2017 at 9:54 PM. Helped by don't know the name of the person(s) who served me.

the experience was easy to facilitate - service was thorough - very pleasant and knowledgeable staff - questions were answered to my complete satisfaction - was very good experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellant!

By Scott Caufield on 10/18/2017 at 7:50 PM. Helped by Tony Torpes.

As always Scott Lewis is a pleasure to work with as are the whole team over a Herb Chambers Ford. I have been purchasing and servicing Ford vehicles at Herb Chambers Ford for almost 10 years and the sales and service is the best in the business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very informative and personable.

By E on 10/15/2017 at 11:42 PM. Helped by Tony.

Everyone at the showroom was very friendly, helpful, personable and made me feel that they cared about what I bought. I felt very comfortable when I was there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By KimB on 10/15/2017 at 7:42 PM.

Exceptional service as usual always polite friendly and professional. Very busy Saturday and still got me in and out in a reasonable amount of time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellant

By driver54 on 10/15/2017 at 7:33 PM.

Have been coming here for about 4 years. Have always had great experiences. I usually contact Dan Abate and he always takes great care for each appt. Have also dealt with other advisors if Dan is unavailable and have received great service from them also. I have 2 cars and they have never broken down and I attribute to the maintenance work provided.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience from start to finish

By Hessay7 on 10/12/2017 at 9:16 PM.

Very friendly staff. Dan was very helpful with getting our vehicles appointment schedule in a timely manner and helped answer all of our questions. All of the work was done ina timely manner and we couldn’t be more happy with the Price. I would highly recommend Chambers and Dan abate

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful, excellent help

By Tinkerbarbell on 10/14/2017 at 2:12 AM.

Both dealer and finance manager were great help in getting me what I was looking for, and helped with any questions i had. I would definitely recommend them to anyone.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience
4   Price

good experience without high pressure

By FES 1 on 10/13/2017 at 3:30 AM. Helped by Juliana Vargas.

It was a pleasure working with Lisa chamberlain who set me up with sales person Juliana Vargas who was personable and knew what I wanted. She had a good knowledge of the vehicle and was patient with my questions and was by far one of the best salespersons I have ever dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Seabeecop on 10/11/2017 at 9:07 PM. Helped by Karl Christ.

Have the car serviced here since new and the service is what you expect from Chambers Ford . Outstanding in every way The service department was as always professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Always friendly

By Rickj16 on 10/11/2017 at 8:25 PM.

I never have a problem with the team here. They are always friendly and know exactly what I want and go above and beyond to get it for me!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professional and pleasant experience

By Francis Foley on 10/8/2017 at 9:15 PM.

No pressure experience with knowledgeable sales staff. My rep was Brandon Williams and he is a professional and caring person. I find he truly enjoys helping people with their needs.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Very accommodating and work with me on financing

By Josh Saper on 10/8/2017 at 8:48 PM.

Knew exactly what I was looking for but needed help making the numbers work. Got financing and they delivered the car to me so I didn't have to come back as I was 75 min away. Would have liked to see a little more attention to detail as far as cleaning and body......but car was already pretty clean......but a little rust. Overall 4.5 out of 5 everyone was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!

By NikkiD on 10/6/2017 at 7:56 PM. Helped by Jean Toussiant (Not sure if this is correct spelling) Anthony in finance.

Lisa Chamberlain is great to deal with. To go to a dealership and not have vultures all over you but instead have a very personable representative completely understand your needs and wants and make sure she got you the best deal possible is unheard of. I would highly recommend Herb Chambers Jean my sales representative was a complete gentleman to deal with as well. Almost every person we talked to there was not the typical pressure salesman that promised the world without being able to produce, instead everything Lisa promised happened and if she could not do something shew was very up front and honest. Anthony in finance was very thorough in explaining everything i was signing every question I asked he was ready right away with an answer. This dealership is far from the typical expectation, they are fantastic to deal with and a pleasure to do business with. Again I would highly recommend Herb Chambers Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Ford Escape

By Ninnimazz on 10/5/2017 at 11:07 PM.

I was able to get the exact car I wanted in the color I wanted . Mark was very helpful. I have leased my last 3 cars through Herb Chambers in Braintree.. Very satisfied with the service I have received throughout the years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By Blewis060164 on 10/5/2017 at 10:36 PM.

I called GM, Scott Lewis. He referred me to service manager Matt Dow. Matt was exceptional , he listened to me about the problem I was having with my car and took care of it in a prompt professional manner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent purchase

By missgannon209 on 10/2/2017 at 2:54 PM. Helped by Anthony in finance.

I had a most wonderful experience at Herb Chambers in Braintree MA. Everyone was extremely professional, friendly, knowledgeable, happy and caring. I especially would like to mention Nate Gamble the greatest salesman ever and finance department Anthony! They were most helpful to me in the purchase of my new car. Thank you so much for all of your help. Sincerely, Trish Gannon

I would recommend this dealer.