Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

💯 % satisfied customer

By DOUBLEASMUM on 8/17/2019 at 12:43 AM. Helped by Mike (business manager).

I had a wonderful experience at the herb chambers lexus of Hingham. From start to finish. Mark Hausman was knowledgeable, professional, and super helpful. He got me the car I wanted, and Mike from finance closed the deal (even after I thought the deal was dead due to my less than stellar credit)! Together they never stopped working on it, and today I drove home in the car I dreamed of! I'd give 10 stars if I could because they were patient with my children, and even interacted with them. Mark even carried my car seats to the new car ?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Top-notch out of state experience

By jmcsetz on 8/12/2019 at 4:45 PM.

I’ve purchased cars from out of state before, but Marcus and Herb Chambers Lexus made this purchase easy and enjoyable. Marcus picked me up from the airport and had everything ready for my arrival. The car was clean and exactly as depicted. The paperwork was minimal and quickly accomplished. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Bham1 on 8/1/2019 at 5:50 PM.

Very easy working with Marcus. Glad I chose Herb Chambers Lexus in Hingham. Strongly recommend if looking for a great experience. Will use them again for sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By Steve B on 7/31/2019 at 1:11 AM. Helped by Vitor Duarte.

Great customer service, very much a gentlemen, and we would highly recommend him to our friends buying their next vehicle. Thanks for all your help, Eric!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional experience thanx to Markus

By Mike elm on 7/29/2019 at 1:39 AM.

Markus is one of a kind, knowledgeable smart and very helpful and super easy and pleasant to deal with, made the experience nice and smooth thumbs up to the dealership and Markus

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By Cape on 7/26/2019 at 6:13 PM. Helped by Mike Brodeur.

Our first visit to the Hingham Lexus Dealership was very impressive. Mark Hausman was very helpful and knowledgeable. He knows the product and was able to get the car we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience!

By Johnsonc5 on 7/23/2019 at 4:08 PM.

Marcus was one of the best and easiest sales reps I’ve worked with when purchasing a vehicle. The process was very simple, efficient. It was not the typical sales experience of being at the dealership for over 4 hours. I was able to test drive the vehicle I wanted to purchase, talk numbers, and sign for a new car in less than 75 minutes. I recommend working with him and will be going back after my current lease!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Shellbell on 7/24/2019 at 4:40 AM. Helped by A special thank you to John Covell for meeting me at Herb Chambers Lexus of Hingham. I appreciate his kindness and advise about choosing a car..

I have the perfect car for me and I love it! Thank you very much, Marcus and Jason. It was such a nice car buying experience without any pressure. Marcus was very professional and knowledgeable in answering my many questions. I have to admit it was so easy dealing with Herb Chambers Lexus of Hingham. I’ll recommend to everyone, this is the dealership to visit when looking for a car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Mark Hausman at Hingham Lexus

By Lexus RX on 7/23/2019 at 8:32 PM.

My experience with Mark Hausman at Hingham Lexus was excellent and seamless. Mark is very knowledgeable and allows you the time to consider your options. As a consumer I greatly appreciated his approach.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unbelievable customer service

By Coolcoolcarguy on 7/23/2019 at 6:17 PM.

I was in the market for a Lexus and visited multiple dealerships and once I met Chris Brodeur I knew I was buying a car from him. He took his time and listened to what I needed. The experience was one that Ive never had before! Chris followed up with me that night to make sure I loved my car! And the following week to see if I had any questions. It wasn’t just buying a car, it was the start to a great relationship!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Cpereira7401 on 7/23/2019 at 12:29 AM.

When I came to Lexus dealership Marcus cus was so helpful in all aspects. He had great customer service. He has great people skill which is necessary for the job he does. I am glad that I was able to do business with Marcus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Attention to detail

By Fireman,Al3 on 7/17/2019 at 10:22 PM.

I visited the Herb Chambers Lexus of Hingham dealership with a very specific vehicle in mind. Unfortunately it was purchased before I arrived. Everything happens for a reason! With that said, it gave me the opportunity to meet and work with Marcus Karam on finding another vehicle that met my specific needs and wants in a vehicle. Marcus did just that!... professionally and with no pressure to close a sale. The entire experience was enjoyable. Thank you Marcus and all of the HCLOH staff for all you did putting me in a vehicle I just love.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I’ve ever had!

By Tory16 on 7/16/2019 at 8:33 PM. Helped by Vitor.

Johnny, Marcus and Vitor are amazing. The process was quick, painless, and enjoyable. I got exactly what I wanted and I am over the moon. Thank you so much guys! I’ll be sending everyone to you!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great experience buying an ES350

By Lexus2014ES350 on 7/14/2019 at 6:46 PM.

This dealership went above and beyond to make the car buying experience stress free, and simple. Will gladly go back for our next car. Eric Barbosa was great to work with - attentive, always avaialble, and great follow through.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great professionalism

By RetiredCEO1 on 6/20/2019 at 6:40 PM.

We worked with both Eric Barbosa and the Sales Manager Johnny Saghbini- I highly recommend both of these pro's. They define quality customer service, and are extremely knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous Experience

By Allison from Plymouth MA on 6/15/2019 at 6:23 PM.

Everyone at this dealership was a pleasure to interact with. I've never been to a car dealership that was so comfortable and work with me to give me what I wanted. They didn't try to push anything on me but really listened to my wishes and made them happen. Marcus and Joe were particularly great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By JAviles on 6/13/2019 at 8:20 PM.

I really cannot say enough about Marcus and our experience at Lexus of Hingham. Everyone was wonderful. Marcus really made our purchase extra special! We are very happy customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NX 300

By Lexus forever Mickey on 5/27/2019 at 12:26 AM.

I've known Ryan Tierney since he was in the "Service Department" always had a great experience with him, I owned two, ES 350's, great service dept. So, recently my sister-in-law wanted to purchase a new (NX 300 F Sport). I directly went to Ryan knowing my family would be treated fairly. Then my wife wanted one also! Ryan and Jonny Saghbini put together two exceptional deals. I would highly recommend them both for their honesty and integrity. Charatsanan and Mickey Predojev

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NX 300h

By gencharron on 4/13/2019 at 4:11 PM. Helped by Victor Lemos.

Bob Cameron & Victor Lemos gave us honest advice. We never felt pressured. Bob helped guide us towards the best commuter car for our family. Victor guided us financially and closed our deal in a day! We will definitely recommend them to family & friends, and we will definitely be back for any future vehicles our family needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service

By msxcupcakes on 4/8/2019 at 7:41 PM.

Marcus was awesome from the start to finish of our car purchasing process. He was with us every step of the way and explained everything to us to make sure we were all on the same page. He has even been amazing even after the sale! If you want to purchase or lease a Lexus, Marcus is the guy to see!

I would recommend this dealer.