Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Experience

By tnation on 10/21/2018 at 12:55 PM.

Easy dealership to work with. Competitive pricing and a great selection of vehicles. Worked with Jay and he helped answer questions and send additional photos before I made the drive from Richmond. Worth the trip and I would work with them again.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Stress Free & Super Smooth

By Jesusisawesome on 10/20/2018 at 7:19 PM.

Chase did a super job helping my wife and I purchase a Hyundai, Tucson. We were looking at a few other vehicles on the lot, but this one caught our attention. Chase gave us great counsel without being pushy. The Dunkin’ Donuts really closed the deal for us!😊 we drove away feeling confident we made a good purchase at the right price. Thanks Chase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought it.

By Tamera on 10/19/2018 at 11:02 PM.

I had a really good experience buying my car here. They had just what I was looking for. The people were very nice, and I love my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By KrissyPoo on 10/19/2018 at 8:57 PM.

I had the best experience coming here. I was in an car accident and my vehicle was totaled. So I had been searching for something reasonable and I found it with Heritage Motor. Chase made me feel very comfortable and confident in my purchase. He helped me choose a vehicle that I was used to and guided me through the entire process. Having someone that is understanding and has patience with their customers is ultimately more than a salesman. 😁

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Customer Service

By Jay D. on 10/13/2018 at 7:13 PM.

Can't say enough about how helpful and patient Chase was when it came to my recent vehicle purchase. Very knowledgeable and no sales pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great company & I love my new truck !!!

By Millenia99 on 10/7/2018 at 12:45 AM.

This is my 2nd time dealing with this company and I love my new truck! Rodney helped me find the perfect vehicle for my family and I.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Vehicle!

By Angie on 10/5/2018 at 10:54 PM.

I recently was in a car accident looking for a new vehicle as and I stumbled upon Heritage Motor Company. I'm extremely glad I did I'm the new owner of a 2010 dodge caliber and it's in perfect condition. All of the staff at Heritage were extremely helpful and it was the easiest process I've dealt with. They also have a beautiful dog who welcomes you when you come in. Hands down I would recommend Heritage to anyone looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Escaper on 10/5/2018 at 12:40 AM.

Very easy to work with. Very responsive and knowledgable and gave me the best deal in town. Highly recommend Chase if you are looking to purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great dealership

By V.l.ward on 10/5/2018 at 12:43 AM.

Would definitely go buy another vehicle from this group.. they're willing to work with you to make sure you are satisfied with your ride..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience of My Life

By Helen4709 on 10/4/2018 at 10:42 PM.

I have purchased many cars in my life, and this experience was truly the smoothest and enjoyable by far. Chase really went above and beyond to make sure I got what I wanted, that the car exceeded my expectations, and that I was comfortable through it all. The entire team is welcoming, and I really felt good about being there. Elizabeth was very helpful during the paperwork process, helping me with the technical stuff I'm not so good at. No hassle, accommodating, and reliable. I have found the only dealership I have ever been proud to refer to friends and family. Thank you, Chase & Heritage Motors!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Rodney was an amazing help

By Philmbrang01 on 10/2/2018 at 10:24 PM.

I have less then steller credit, but needed a newer vehicle. I went to Heritage with what I could afford in mind and a general idea of what I wanted in a vehicle. Unfortunately I couldnt qualify for the car I wanted. Rodney took his time, with his manager to see what I could qualify for. In then end, I left the lot with a car, that I had been thinking about purchasing for years. I am extremely pleased with the outstanding service. Thanks Rodney for all the time you spent assisting me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Customer service

By Keen88 on 10/1/2018 at 7:14 PM.

let me start off by saying Mr. Nelson was a joy to work with. Great customer service is hard to find nowadays but Rodney convinced us it does still exist. He was very patient and understanding of my family’s needs, he got us in the right vehicle for a reasonable price. If you are looking for a car new or used this is the place to go and Rodney Nelson is the man you need to work with he’ll make the experience worth it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New VW Purchase

By april715 on 9/29/2018 at 8:31 PM.

Great place to buy. Sales staff was amazing! Had a plan, and a price in mind, and left with the vehicle I had been searching for!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By OliveOil2018 on 9/28/2018 at 11:27 PM. Helped by Chase.

The crew at Heritage Motor made the process of finding and buying our perfect vehicle quick and painless. The selection they have accommodates to every person and their personality type, not to mention the great prices! When we went there we felt like actual people, not just a sale. Everyone was very professional and personable! This was by far the best car buying experience my husband and I have ever had. Thank you Heritage Motor for a quick stress free experience!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Good price and good service

By Lexus1 on 9/26/2018 at 10:55 PM.

We bought 2 cars from them because they were so good to us. They got me close to my original budget. Rodney was very helpful and not too pushy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Dana on 9/24/2018 at 11:42 PM.

Having had previous poor / mediocre experiences with small dealerships I went in with pretty low expectations and having to scrutinize everything. WOW, was I wrong, these guys were fantastic, I rarely leave 5 star reviews but they earned it. They were incredibly courteous answered all my questions honestly. If they didn't know, they straight up told me that they didnt and didn't try to feed me BS. They overall transaction was smooth, they offered me more than I expected for my trade in ( without having to haggle for it) and from what I saw of the lot the cars appeared reasonably priced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING experience

By ablastow on 9/19/2018 at 1:24 AM.

I can’t even begin to describe the feeling of driving away in a reliable, affordable and beautiful car. Chase and the crew went more than above and beyond to accommodate my needs. They stayed late to make sure the deal was final, and made sure there was gas in the tank! Highly recommend giving them a try, you will not be dissapointed 😁

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By Bahamamama on 9/17/2018 at 8:02 PM.

We arrived with no credit and no hope! Chase and his team made sure that we left in a car we could afford and worked with us to make sure we were happy! Great bunch of guys down at Heritage- they made everything easy!! Thank you for a pleasant experience!!👍😁😁

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A-M-A-Z-I-N-G

By Gateway2 on 9/10/2018 at 7:38 PM.

I have purchased vehicles from Heritage since 1997. 4 in total. Amazing customer service. Great interest rates. Your next purchase should be HERE or you are missing out on amazing deals and service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By jc_andrades on 9/7/2018 at 8:58 PM.

Fast, friendly, and got a great deal! Chase, Beth, and Jay met greeted me at the door; they had exactly what I was looking for, and at a fantastic price. Best customer service I've experienced at a dealership; I will definitely be back- thank you guys so much!

I would recommend this dealer.