Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They found my unicorn

By Happy suv owner on 5/26/2018 at 7:15 PM. Helped by Bo Morrow.

I’ve been searching for a suburban for 3+ years in a specific price range. I jokingly began calling the vehicle a unicorn as it didn’t seem to exist. I’ve been to many dealerships across the state. This dealership, specifically Bo Morrow found what I wanted in my price range. I would highly recommend this dealership and Bo.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchased a new SUV

By Bmul82 on 4/23/2018 at 3:23 PM. Helped by Kenneth White.

Had a great experience with Kenneth, he listened and was well informed about the various vehicles. Felt like there was no haggle, pressure, or unnecessary discussions. Very pleased with the vehicle and would recommend Kenneth and the Heyward Allen family to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Carlos Mayorga on 4/19/2018 at 4:21 PM. Helped by Rudy Miranda.

I have been here a few times. Never had a bad experience. Rudy Miranda is awesome he explained to me what was going on with my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service, every time!

By Kel11 on 4/3/2018 at 11:04 PM. Helped by Tracy, Jeffrey.

This dealership has amazing customer service and always is very efficient at getting your car in and taken care of. I called this afternoon before leaving for a road trip and they took my car in within the hour and couldn’t be any friendlier. Never a hassle to take the car there, always a pleasure! Thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FANTASTIC Experience

By jasonbrown on 3/30/2018 at 2:14 PM. Helped by Ken Evans.

Very helpful and friendly. Ken Evans understood. My needs and situation and went the extra mile to make things happen. No pressure. Nice dealing with down to earth honest folks!

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
4   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Labor cost and poor quality of GMC products

By Ajlane on 3/2/2018 at 12:04 AM. Helped by Not sure..

Company doesn’t honor the coupons their office direct mails to you. Poor quality vehicle. Major system failure within 5000 miles of warranty expiration. Will never own a GMC again!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Woody31 on 3/1/2018 at 7:13 PM. Helped by Steve Irwin.

You r the best I think Wesley and Steve Middlebrooks are great guys and great people to deal with About all of my car some Larry Paul and he doesn’t excellent job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Glad I stopped by

By Michael on 1/29/2018 at 3:40 AM. Helped by STEPHANIE SANCHEZ,JEFF WINSTON.

Things started off a little rocky when I first stoppped in. When I return STEPHANIE SANCHEZ helped me and was great. She was very nice and I felt comfortable talkimg to her. Im happy with my purchase and with your staff thank you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience with good people

By Dieseljunkie on 1/27/2018 at 6:15 PM. Helped by Stephanie.

I went into dealership and was immediately meet with a warm greeting. I was then directed to associate Stephanie who was very helpful and thorough. Stephanie walked me through trade in process step by step and included me in all of it which I appreciated. Dealership gave me a fair price for my trade in and helped me get to a reasonable price on a new 2018 GMC 2500 Sierra. I was not pressured to buy or sign any commitment papers. Great overall experience. Stephanie is a great associate and I would go back to see her for any future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Cmf723 on 1/26/2018 at 8:10 PM.

Awesome service staff, oil change and tire rotation in about thirty minutes. He went over and explained what I need to have completed on next service visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Experience

By Russell Strickland on 1/14/2018 at 3:55 PM. Helped by Ken Evans.

It was time to replace my vehicle.and I decided to go over to Heyward Allen Motors in Athens. I am 45, and this absolutely the most delightful experience I have ever encountered purchasing a car. Ken Evans , the salesperson was a pleasure to work with in all areas of this experience. He new what he was talking about and just an overall great person. Thanks Ken for everything, You are Awesome!!!! I would recommend anyone to go see you first when ready to purchase a vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

CTS Coupe

By Steve V on 1/12/2018 at 5:47 PM. Helped by Rudy.

Very pleased with the service here and Rudy was the service wirter and answered all my questions , they were all very helpful and polite and I will come back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Walter on 1/6/2018 at 3:19 PM. Helped by Dexter Hunter.

The dealership brought the for a test and the sale person demonstrated all of vehicle, was good salesman and very knowledgeable about the Buick LaCrosse

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great finance manager!!!!!!

By David J Hollis on 12/30/2017 at 1:24 AM. Helped by Stephanie and Jeff.

Great experience!!! Had a great experience with Stephanie on the sale, very professional. And the finance manager, Jeff, was very helpful with our financing options. Will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Lionroar on 12/9/2017 at 5:14 PM. Helped by Stephanie Sanchez.

Stephanie Sanchez sold me the vehicle. She explained every detail and worked with us to get the pricing. I enjoyed the experience. People are very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Longtime Heyward Allen supporter

By Keith J on 11/30/2017 at 9:03 PM. Helped by Josh Paul, Michael Nelms, Jeff Winston.

As a long time Athens resident, I like to keep my business local. Heyward Allen always treats me right with upfront, fair pricing, and I always know what to expect. The sales and service team both are top notch!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New GMC

By New car on 11/27/2017 at 6:43 PM. Helped by Ken Evans.

My experience with the Heyward Allen staff was excellent. Ken was very attentive and knowledgeable. The process of learning about and purchasing my new vehicle went smoothly and easily.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dual Encore Owner

By Happy Encore Owner on 11/17/2017 at 9:00 PM.

A no pressure experience. The whole staff was friendly and helped from beginning to end. Michael was very knowledgeable and was a pleasure to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Zachery Durden

By Meag12445 on 11/9/2017 at 3:17 PM. Helped by Josh Paul.

I have bought many cars and I have to say working with Zach Durden was the best experience I’ve ever had!! He was professional and very knowledgeable! Thanks Heyward Allen for the Fantastic Experience! I will be sure to send everyone that to Zach Durden.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience at Heyward Allen

By fordsport on 10/28/2017 at 11:50 PM. Helped by Stephanie Sanchez.

Stephanie Sanchez was a great salesperson. She was very knowledgeable. Everyone we spoke with were very friendly and helpful. Getting the paperwork finished went smoothly and we were soon on our way to enjoy our used ford sport trax. Thank you for all of your help. Ronnie and Betty

I would recommend this dealer.