Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  

Dealer Reviews

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Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

This dealership is big on quality !

By Christopher Muhammad on 10/12/2018 at 7:36 PM.

I found Highline Auto in my Facebook feed. I was in the market for a nice used Pick up truck or SUV. I noticed right away that the vehicles in stock were very clean and detailed. Their used vehicles look new ! The vehicle that I wanted initially, was sold before I got out to the dealership. However, I had a second vehicle in mind and it was still there. Virgil was my salesman and he was very personable. It was a smooth process as I already had my own financing thru my Credit Union. The only negative thing about my experience was the dealership policy to only put $20.00 of gas in a newly sold vehicle. I think a customer going into thousands of dollars in debt should get a full tank of gas before they leave the lot. Highline definitely knows how to sell cars ! They have great presentation and quality vehicles. Their showroom is very clean and their staff is motivated to put you in a nice vehicle. I would refer this dealership and I would buy from them again, myself.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Carmom on 10/12/2018 at 3:35 AM. Helped by Luke.

The sales team and the desk managers were so eager to help. I came in with my wife looking for a car, walking into the front office and was immediately greeted by Luke, he sat me down and told me that we have any car you could want and for a lower price then anyone in the nation, at first i was a bit skeptical and so i said "were are all these cars", Luke says "follow me", and he took us to the back and my jaw dropped it was like a car show but better. We walked around and found a car my wife liked, we asked for a test-drive and they let us take the car overnight and we were able to get it inspected by a mechanic, the following day we came back and we discussed the numbers and came to an agreement Luke, Moe, and Sam were great. By far the best car buying experience i could possibly have. Defiantly coming back for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy! Hassle free

By Miiikolaj on 10/8/2018 at 9:03 PM. Helped by Seamus.

I came to buy a used Mercedes for my dad today and had a wonderful experience. Scott made sure that we were leaving satisfied and hopeful. I would reccomend this dealer to anyone!! 10/10 experience, thank you guys! Car was exactly what we expected online, I was surprised with finally coming across an honest dealership! Will definitely be back for future purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Willing to make a deal

By tyler2012 on 10/5/2018 at 4:13 PM.

Virgil was great to work with, laid back not pushy but wanted to earn my business and make a sale. I respect that. As expected there was going back and forth trying to make a deal which we finally did. I would recommend Virgil and this dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very smooth experience

By Marie on 10/3/2018 at 8:06 PM. Helped by Sam (mechanical department ) was really nice , yeah you can see that I spent some time there as I ended up in the mechanical corner !!!.

I absolutely love the team who work at highline !!! From the sales guys to the management team . , you don’t feel pressurized to buy a car and they do the best to get you “the car which fits your needs or your desires “ (because sometimes you end up with a car which is very noisy and pretty instead of the suv ) . I am a little slow decision maker so I came at least 5 times in one week to try cars ( they had to be seriously patient with me ) , ask questions etc ... not even once I felt I was bothering them ... Their car prices are the lowest - I am a cars.com champion and I can tell you that they are the best . I would definitely buy my next cars there .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maserati ghibli

By Lenardl33 on 10/1/2018 at 12:05 AM.

Great experience purchasing my first Maserati. They were busy but Scott was able to help us out right away and give us a tour of the beautiful showroom. Great price and gave me a fair deal on my trade. Will be back!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Making possible

By Rainman on 9/27/2018 at 5:07 AM.

It is my first time to be in this car dealership which offer exotic and hard to find cars. All cars are very shiny and sale people attentive to customers needs. Overall it was a pleasant transaction. Jodie Upchurch was very helpful in closing the deal. I would recommend this dealer to somebody.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Mortonman on 9/25/2018 at 4:26 PM.

Jodie was very helpful, pleasant to talk to and also patient with me as we waited for my financing to go through. A+ Would highly recommend doing business with them, Jodie was a huge help.

I would recommend this dealer.

Overall Rating

3.0  

2   Customer Service
3   Friendliness
3   Overall Experience
4   Price

Salesman or sales policy...

By Snackman on 9/23/2018 at 10:12 PM. Helped by Jesse.

I saw the Lexus online and called to make inquiries. Scott answered my call and told me someone was looking at the car and if it wasn't purchased, he would call me. Not hearing anything, I called the next day and found out the car was available. Pictures looked good, but I asked Scott at the time if it was in good shape. He said it was. Lie number 2. Sales contract was started and I was assured they had good financing. Was called by Jesse to go over terms... Gave me payment amounts but wasn't telling me APR. When questioned, he gave me rate and actually told me that banks aren't looking at credit scores anymore, but the car is 3 years old and stuff. I told him to forget it, I wasn't paying that much for interest. He sounded surprised I was canceling the transaction just because of interest rates. He called back 5 minutes later with a 3 point difference in rate. I ended up financing through my own CU. Called and spoke with Moe, and that is when I learned that there was blemishes in the paint,where something had dissolved the finish in spots. Later when I asked. Scott about this, he said he thought they would wipe off. I purchased this vehicle knowing it was scarred a little because the price was right. Everyone I talked to, other than Scott, seemed very helpful. I felt like Scott would tell me anything and that he never listened to what I was saying. I think this is a reputable company. I would avoid Scott.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Bmw fan

By Azenver32 on 9/23/2018 at 9:15 PM.

Drove in 5 hours from Ohio for a bmw and it was just as Sammy told me. Pleasant family environment. Jesse in finance explained everything Thoroughly and was professional. Love my new car!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasent experience

By Osama23 on 9/19/2018 at 12:06 AM. Helped by JODI.

The dealership is great and the people are very genuine i worked with Jodi, Jodi is a very great sales Person he would go the extra mile for you if he had too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best time I've ever had at a dealership!

By Nickymartin12 on 9/20/2018 at 11:46 PM.

Not only did I get the car I wanted and a reasonable price, I was treated with such respect and the employees are beyond helpful. A young man named Joseph Upchurch helped me out right away and within an hour I was out the dork with a new ride! I will be back for sure and so will my kids.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Samantha402 on 9/19/2018 at 4:42 PM.

I love this place ! i recommend this place to anyone who is looking for a car. i bought my bmw here and its in great shape and don't regret it one bit,

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

HORRIBLE DEALERSHIP!

By gardenrayy on 8/30/2018 at 2:03 AM.

Horrible company!!! Disgusting attitude towards clients!!! We spent 2 days (!) in the company's office. We arrived for 800 miles to dealership. We've agreed on the price for the sale of a car. The amount of the transaction is all impressive. We've paid the entire amount about which we agreed!!! We have been given a car and only one (!) key. A week later the dealer called us and demanded an additional one thousand dollars, otherwise the dealer will not give us the title on the car we bought and the second key! We had to pay, since we already spent a lot of time, nerves and a significant amount of money! The dealer (Highline Auto Sales) sent us a title and a second key, but the title has been mistaken and we have been denied registration at the DMV means of transportation!! We called to the company many times to help us - again the nerves, the time.... The dealer (Highline Auto Sales) did not want to alter and send us a new title!!! The dealer just sent us a new invoice. My advice for everyone is: be careful when buying and filing documents at this dealer (Highline Auto Sales)! I do NOT recommend very much to cooperate with this company!!! Beware of Highline Auto Sales (555 Executive Drive Willowbrook, IL 60527)!!! Very badly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Took deposit bill of sale. Then sold car tried to switch m

By Tony6612 on 8/23/2018 at 10:33 PM. Helped by Seamus.

Virgil is the only one to see. Really great owners. But make sure you ask for Virgil if you want a great buying experience Thank you again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great selection! Friendly people!

By BmwGirl88 on 7/28/2018 at 4:19 PM. Helped by Seamus.

My husband and I were very impressed with how nice and friendly everyone was... Car buying can be stressful but they made it easy and seamless. Scott and Seamus are hilarious. The owner is funny too. Had a lot of fun buying a new car. They had a great selection of high end cars and I felt that they were competitive in their pricing. The customer service was above and beyond! We are really enjoying the new X5! Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect

By Ken on 7/17/2018 at 2:34 AM.

Virgil was great, recommending this place as often as possible.. Virgil especially...informative, professional. Very knowledgeable. Also moe and jessie where great to do business with. Ken

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience buying my dream car

By Jimdemory on 6/13/2018 at 8:24 PM.

I saw my dream Tesla on the website, and just went in for a peek. I met with Scott who came up and was very pleasant and helpful. He knew everything about the car and options, and what the dealership could do. Scott put me in my dream car, at my dream cost. Go to Highline if you want a great section and a team that actually wants you to drive away happy. Thank you Highline Team and Scott!

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car at a Great Price

By Brian on 4/20/2018 at 12:51 PM.

I've been looking for a specific Roadster and found it at Highline Auto Sales. I worked with Sam S. for five days on the out of state purchase which went very smooth. Sam kept me informed on the vehicle status and answered my questions in a timely manner (even after and before office hours). Upon arrival at Highline I was greeted warmly by the staff and was very impressed by the professional environment of the dealership. I was very satisfied by the detail work done on my vehicle. I am very meticulous and found very few items that I could improve upon. If you're looking for the care of your dreams, Highline should be on your watch list and Sam is the man to make the process wonderful.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

2014 Corvette Z51 Coupe - Excellent Experience

By cpgolf on 4/18/2018 at 11:34 AM.

Dealership was very responsive, communication was good. Sam was my primary contact for sales and answered all my questions. Seamus was the contact for admin / finance and was very helpful. They were quick to get the car shipped. Overall, an excellent experience.

I would recommend this dealer.