Dealer 2-Year Rating

Overall Rating

4 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4  
Price
5  
Quality of Work
5  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new Tiguan 2019

By Bluetiguan3 on 5/12/2019 at 1:41 AM. Helped by Robert B , Scott.

Purchased a new Tiguan 2019, had an automatic start installed after the purchase. It works great too! From sales to service Hillcrest was excellent to work with!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new car

By Bluetiguan3 on 5/12/2019 at 2:01 AM. Helped by Bob.

Purchased a new Tiguan from Robert B. It was such an comfortable experience. In fact this is my third VW purchased from Hillcrest....I will go back again .

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Crooks

By TRose6 on 4/13/2019 at 1:05 AM. Helped by Jim.

Bought 2013 Tiguan. 2 weeks later EPC and engine light comes on. They told me to run two tanks of fuel through and it’ll be fine? Was getting worse and worse and kept saying they gota make this right. They set up appointment and said I have to pay? Why would I have to pay when two weeks later this happens and they inspected and passed emissions in February and I bought it beginning of March. They only car about that green paper and not the safety of their customers. Oh ontop of that they sent the bank sales agreement and the check I gave them was more than the final coat so they said they’d get that check in the mail to me. Guess what????? STILL HAVENT GOT THAT

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pre owned GTI

By Mikegti on 10/16/2017 at 4:33 PM. Helped by Jimmy Bach.

I was looking all over Pittsburgh for a GTI made in Germany. Hillcrest had the right car and Jimmy Bach was great to work with. They gave me a good offer on my trade and got me the fiance rate I needed to make it a reality. Im now the proud owner of a very sweet Golf GTI. Thank You Hillcrest!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Certified Jetta

By Happy Shopper1 on 8/20/2016 at 6:24 PM. Helped by Brodrick Alley.

My daughter has just purchased a Jetta from Hillcrest, and the expirience was so pleasurable my husband and I went for a replacement of our 1998 Escort. I know I'll be back for more buisness

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Look no further!!!

By Moonsliver on 6/23/2016 at 4:29 PM. Helped by Broderick Alley.

I've always thought that car shopping should be a joy, but it never has been...until NOW!!! I recently found myself in the most unexpected position of having to purchase a new vehicle. Needless to say, I dreaded the experience. After contacting another dealer and getting absolutely nowhere, I reached out to Hillcrest VW (previously unknown to me), and within minutes, I was contacted by Broderick Alley. What a gift!!! From beginning to end, Broderick was professional, conscientious, diligent, and attentive...not to mention just a whole lot of fun. Yes, you read that right...I actually had FUN purchasing my vehicle. Broderick and Hillcrest were able to deliver to me a quality vehicle at a reasonable price in a timely fashion, and with just about the best customer service that I've experienced in ages. Thank you, Broderick and Hillcrest, from a VERY satisfied customer!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great place for car buying

By mikelikevw on 8/22/2015 at 12:30 AM. Helped by Broderick Alley.

This is a great small that really wants to take care of people. I know that when I was looking for a new car I did not know this store was around. I am glad that I found them. They treated me like a real person and not just another deal. There are many big dealers out there, but very few will treat you like family. If you want to feel like you bought a car from family you need to go to this store.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleased

By VW owner on 8/21/2015 at 10:51 PM. Helped by Broderick Alley.

I would rather have my teeth pulled than look for a new car. Broderick certainly made our recent purchase very pleasant and easy. I wanted a different feature and he was able to fulfill the request.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By SunnySchreck on 7/14/2015 at 2:29 PM. Helped by Broderick Alley.

I just made my second purchase from Hilcrest VW. I would highly recommend them to anyone looking to buy a new or used VW. Their customer service and expertise is excellent. They make the buying process incredibly easy and have very reasonable pricing! Their staff is fantastic! I cannot say enough good things. Thank you again Hilcrest VW and my salesman, Broderick!

I would recommend this dealer.