Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Happy customer

By STEVE_M_CARROLL on 7/22/2017 at 1:52 AM. Helped by auto body service.

Hoffman auto body did a great job with the special red paint we had. Result was beautiful, and we were very happy. We'll definitely use again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low Stress and Pleasant Sales Experience

By intuition on 7/18/2017 at 4:01 AM.

I've dealt with a lot of dealerships and I can say without reservation that Hoffman Nissan is one of the best. Kevin is a fantastic salesperson - very professional, low pressure, knows his stuff, is fun to deal with, plus he gave me a very good deal. He took his time with me, answered a zillion questions and even let me test drive the car to my house to see if it would fit in my garage (and it did!). When he didn't have a model with the exact options I wanted, he located one at another dealership and had it delivered in only a few days. I lucked out because I got a 2017.5 with upgraded standard features at no extra cost. Kevin introduced me to their service manager and I felt very welcome by all. I would recommend Kevin and this dealership without reservation.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Clear and efficient

By davidflahault on 7/10/2017 at 3:35 PM.

The service is very easy. They communicate very well the issues and the options. Very efficient. Their reservation system is also very easy to use.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales experience

By HP on 7/9/2017 at 4:25 PM.

Bought many business related vehicles since 2014. Lately purchased another NV2500 and my "Sunday car", 2017 Nissan Armada from Mark Margolis. Great vehicle at great price and fair trade in value for my Lexus RX350 Great product presentation, honest deal offered. Fair value to both sides. Mark does provide great follow up on any loose ends. Very considerate of my time. Makes things happen with little support from my side knowing that I have bigger things on my plate to deal with. Strongly recommend Mark for his honesty and integrity. Strong asset to Hoffman Nissan

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
2   Overall Experience
1   Price
5   Quality of Work

Buy out safety check

By BRYAN.PARADIS on 7/7/2017 at 1:23 AM.

I was never told there was a charge for this buy out safety check. I also requested to have my oil changed because I realized since I was taking the time off of work I might as well use the time to get more things done. Oil change wasn't done and my car was never washed.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service experience

By STUART10 on 7/3/2017 at 4:04 PM.

I had the first oil change and tire rotation on my new Maxima. The service was done very timely and I only had a short wait.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Totally great service. Courteous techs.

By SDIBELLA on 6/29/2017 at 3:42 PM.

The service department is great and the staff is courteous. Your car is washed and ready to go in a short time. We have used Hoffman for service many times for our 2004 Altima, and purchased our 2016 Altima from Hoffman. A great dealership to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Hoffman Nissan

By micheleldube on 6/23/2017 at 10:33 PM.

I've leased cars with Hoffman Nissan for several years and have all great experiences. Just bought a Nissan Sentra and worked with Paul Mozam as I always do. Paul is a true professional! He not only knows cars, he's an honest, kind person who has gone above and beyond to help me. I highly recommend both Hoffman Nissan and buying a car with Paul. Brian Clark was very helpful as well and Rebecca Kudelka was a joy to work with and made the financing paperwork process quick and painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By karyn.geffriaud on 6/23/2017 at 3:22 PM.

Everyone was polite. The work was done quickly and well. My car no longer makes the noise I brought it in for. Thank you very much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Responsive, personal and hard working!

By labramson on 6/23/2017 at 3:19 PM.

Paul Moxam worked tirelessly to find me the vehicle I wanted at the right price. He was responsive, friendly and worked hard on my behalf!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service Department

By yogi on 6/19/2017 at 2:08 PM.

Hoffman Nissan has a Great Service Department! Justin Derench is a pleasure to work with. He takes the time to explain in detail, any 'issues' that I may have with my Rogue. Never any pressure, but always keeping me informed as to what may be taken care of now versus 'down the road'. My vehicle is always ready when promised, which is also very important to me. Also I would like to mention that Frankie (mechanic) is a tremendous mechanic.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional service

By derekbc.1974 on 6/15/2017 at 3:25 PM.

I enjoy the convenience of scheduling online, though appointments for service are not usually needed. I had an oil change done, and they discovered I also has 2 open recalls, which they also took care of for me. Despite having to reschedule my appointment 3 times due to my work schedule changing, they were very flexible and accommodating. Everything was explained to me, the vehicle was given a thorough check and Rocky and his team were all very friendly and professional. Car also was returned to me washed at no extra charge, and price was exactly as listed online. (Comfortable waiting room with free coffee was also a nice plus.) First time here and they very quickly have earned my trust.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Nissan dealership In Simsbury

By Pedal Girl on 6/14/2017 at 12:53 AM.

Just purchased my new 2017 Nissan rogue today. I love the car and had a great sales and leasing rep Kevin Kurka who also great and professional and knew his stuff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Lisa Marie on 6/13/2017 at 8:54 AM.

I cannot say enough about the level of service, care and professionalism that I experienced at this dealership. My car broke down over an hour away from the dealer and Peter and Rocky helped me to figure out how to get it to the shop and have the car fixed. Rocky also went above and beyond by advocating for my transmission to be covered by Nissan because the warranty had just expired. He helped me to problem solve and ended up saving us a lot of money, time and hassle! I would highly recommend this dealership to anyone who needs a new car or needs their car fixed! Rocky, Justin and their team are one of a kind!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistently meet/exceed expectations

By ATORT30 on 6/7/2017 at 4:12 PM.

As always, Justin and Nissan Service have met my expectations completely. From availability to turnaround time, I've never had an issue. I recommend them highly.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

The one dealership I've actually enjoyed my time at!

By Honey B on 6/7/2017 at 2:56 PM. Helped by The nice young lady at the desk (cindy?).

Not only did Chris Sawyer and Miss Rebecca make me feel right at home when purchasing my new car, but they also helped make this process headache free and as easy as possible. Within a weeks time I had met Chris with a few vehicle options and he proceeded to tell me the good, bad and ugly with my decisions and ultimately offered up the Ford Fusion titanium. Never happier or more confident in my decision. From start to finish there was barely a hiccup. Miss Rebecca was a good addition to the hoffman family as well as Chris because, aside from being good hoffman employees they're good genuine people out to help "the little guy" get a warm welcome and a shiny new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent

By Pam Eddy on 6/5/2017 at 4:14 PM.

Chris was very easy to work with and made my experience a pleasant one. He did everything possible to help make my decision without pressure.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Battery Issue with car

By contactsmc on 5/31/2017 at 7:05 PM.

Brian Clark called me within 1/2 hour of receiving my notification of the issue and offered to refund me for the repair plus additional service. This is amazing customer service.!! Nowhere has anyone ever responded so quickly. Thanks

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Good experience for my car service

By DPDRUM on 5/30/2017 at 4:09 PM.

I went and and spoke with Victor, I think Requested a 75000 mi service. Also a Wheel Balance, but did not see on the work order/invoice. Not sure if it was performed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Big Thank You!!

By romand72 on 5/30/2017 at 12:32 PM.

Hoffman will work with you to find you the best deal they can and if the car you want is not on their lot they will find it. I will definitely share my experience and recommend this dealership. Ask for Paul Moxam is there for you.

I would recommend this dealer.