Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.5  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price

Just WOW!

By Nana on 5/14/2019 at 9:03 PM. Helped by Jeramy Hansley.

We've purchased several vehicles and this was BY FAR the best experience. Jeramy and I had several text conversations and by the time we got there it was about half hour after closing. He did not rush us, let us check out the 2 we were interested in and once we decided, we were on our way home in the 'new vehicle' within 45 minutes from our arrival. Only walked inside the building long enough to take grandkids to restroom. Jeramy reassured us that he would take care of everything and he delivered. We did all the finance work over the phone with Justin McFadden and there was no high pressure. They sent a driver to us (1 1/2 hrs away) with the papers to sign. We are truly blown away and will most definitely be back. Thanks Guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!!! We will be back!

By SBrennan on 5/9/2019 at 5:33 PM. Helped by JERAMY HANSLEY.

I was literally speechless!! I have never had such an AMAZING experience purchasing a vehicle! Jeramy said he would make it as easy as possible for me and he delivered...no, seriously he delivered my new Jeep right to my front door! Well, Lee and John brought it - they were so sweet and friendly, I tried to feed them dinner, but they had to get back. Jeramy has no idea just how much it meant to me and my husband for this process to go so quick and easy for us. I actually was interested in another vehicle, but he told me it was being sold as we first spoke, but he had a "really cool" Jeep. I fell in love with it right off! My husband will need a new truck soon, so we will return to this dealership (I actually never even had to go there! It was all done over the phone) We will purchase from them again and I will tell everyone I know what a great experience we had. Jeramy always called or text me back quickly and even called after hours on his way to his kiddos ball games. Thank you so much for everything you did to make this as easy as possible.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Keep shopping, just a number at this place

By Ronnie on 4/18/2019 at 3:19 AM. Helped by Luis.

Just a number at this place. While looking at trucks and trying to decide on a color the sales manager takes the keys and puts the truck back on the line. Guess he didn't like where I parked it. Had to take salesman to shop so he could get jumper because truck wouldn't start. Price was not as described online. I had to ask about available rebates as they were not supportive in helping find all available rebates. Didn't get all incentives as described on Ford advertising. Can not get calls return after sale. Never met service department. No communication after sale from this place. I am only a number with them. Will not be back.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership hands down

By Davidroe421 on 3/2/2019 at 2:39 AM.

Have bought multiple vehicles from Holiday, amazing experience and go well out of their way to take care of you before during and after the purchase. Take the time to find you exactly what you need and then continue to provide the best service as long as you are a customer. Excellent leadership and that resonates to all parts of the family of dealerships. They represent Ford, Chevy, GMC, Buick and Cadillac so you have the pick of the litter to choose from. Will never buy a car anywhere else!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best used truck buying experience yet!!

By Wayne on 1/19/2019 at 2:00 PM. Helped by Jeramy Cecil.

I was looking for the perfect used truck, found one on line at Holiday. Called and was given Jeramy who went out in the rain to check out the questions I had about the truck. We talked about the options and price and came to a fair deal I flew down to Dallas and they picked me up and took me to Whitesboro to get the truck. After I got home I noticed a problem with my truck, called Jeramy and talked it over with him. He arranged for a driver to pick up the truck in Kansas City and drive it back to Holiday to fix the problem then bring it back to me at no additional cost. The truck looks great and I am very happy with the truck. He didn’t have to do that I signed an AS IS statement at the time of sale and could have been out the money for the repairs. Jeramy is very knowledgeable and a standup guy if you want a fair deal on a car or truck I would recommend Jeramy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Auto Dealership to deal with!

By New Ford Folks on 3/26/2018 at 5:08 PM. Helped by Grant Miller.

We have been buying Autos for over 30 years, this was the best dealership we have gone too. Told them exactly what we wanted they looked and found the truck as we wanted. Very friendly, and knowledgeable. We are so pleased we are going to buy again from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent/Fast/Professional Service!!!

By '14f350diesel on 1/19/2018 at 4:39 PM. Helped by Jeremy(Very Friendly/knowledgeable), Mike(finance)..

This was the BEST buying experience I've ever had...and it was online from 350 miles away! I felt like I was treated like a local resident! I will go back! My sales rep, Frank Weneiger, knew what used truck I was looking for. I could not believe the deal he made me so I could stay within my finances.....and he made it look easy! Friendly, Fast, and Professional! I would encourage anybody to shop at Holiday Ford in Whitesboro Tx.! Frank Weniegar and his team will take care of you! Truly Outstanding Service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

professional and ethical service

By martelz on 12/26/2017 at 3:36 AM.

I shopped online for a vehicle and located Holiday Ford. I completed a brief request form and got a response in a timely manner. The internet sales department was very responsive to my questions and concerns. They made my first time buying experience outside of my home state smooth. Frank was very upfront and helpful. They did not bother me and respected my work hours. The purchase was transparent and I highly recommend their online sales team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By HookEm3 on 9/5/2017 at 2:58 PM.

My overall experience with Holiday Ford was incredible. Frank was more than willing to assist with me in any way possible to get the deal done! He was friendly and made the process so smooth. They had everything set up for me and I was in and out of the dealership with my new truck within an hour!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hands down best/easiest car buying experience

By TCU Horn Frog 2000 on 4/11/2017 at 1:14 PM.

Salesman Frank Wineinger exceeded my expectations recently helping me with my truck purchase from Holiday Ford. He was personable/professional, took the time to discuss all of my options and answered my questions thoroughly. I will be recommended future business to Holiday Ford because of the outstanding service I received from Frank.

I would recommend this dealer.

Overall Rating

4.0  

4   Friendliness
4   Overall Experience
4   Price

Dedicated Salesman !

By William on 3/13/2017 at 2:07 AM. Helped by Oscar Colorado.

Oscar was an extremely integral part of this new purchase transaction. I had been searching for an F150 for a number of months before speaking with him via internet sales. He was very knowledgeable of the unit I had been looking at and bent over backwards to ensure it was on the lot and ready for inspection and a possible test drive. He was instrumental in making sure the deal was completed although it would have been more satisfactory to me, the consumer, had he just been given the authority to negotiate the sales price instead of going back and forth, back and forth, between me and the finance department. Also he was extremely helpful in educating me on the "workings" of this vehicle. I don't know if this transaction would have ever been completed had it not been for Oscar. Thanks for your help Oscar !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying Experience !!!

By LoveHolidayFord on 3/12/2017 at 12:15 PM.

I had been looking at buying a new car for a couple of months. I had talked to a couple of salesmen at a couple of different dealerships. These were not great experiences. Then I saw the car I wanted at Holiday Ford. I called and talked to Oscar Colorado. He was very friendly and agreed to be there early the next morning to show us the car we were interested in. We drove the car and then it came time to deal. I told them the price I wanted to pay and they beat my price !!!! Wow. What car dealership does that ?!?! Within a couple of hours we were driving our new Ford Edge home. This dealership is different from the others. They are friendly and very willing to work with you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!

By JoellM on 3/12/2017 at 4:56 AM.

I love my new Expedition!! Thank you, Oscar and Holiday Ford for a great experience! I would definitely recommend this dealership and salesman. Great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new F250

By KMS on 2/26/2017 at 5:17 AM. Helped by Nathan Panevar.

Bought our first brand new truck and had a great buying experience. Treated with respect and didn't feel pressured to buy. Nathan was a great salesman with lots of patience. Also financing was made quick and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VERY EASY EXPERIENCE

By Cowgirl on 2/23/2017 at 5:00 PM. Helped by Nathan Penalver.

Dealership was very friendly and workable. I came in with a list of things that were important to me and Nathan took great effort in finding a truck that had those items. Their pricing was the best and I checked several other Ford dealerships and none of them could come close to the pricing that Holiday Ford offered me. The closing process was easy and quick and they did not try to push other services and programs on me. Everyone there was polite and helpful and it couldn't have been an easier experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy

By Ballen on 2/8/2017 at 2:25 PM.

I went to the dealership with the intention of just looking at a car. Oscar was very friendly. He told me about incentives with the car I was interested in. During the test drive he told me about the features the car had. I ended the test drive ready to buy the car. He was quick and efficient getting paperwork ready, and getting the car ready to leave with me the same day. I took it home and noticed a few flaws. I called Monday and told them the issues and had me bring it back in. They gave me a rental car and said my car would be back to me the next morning. Oscar delivered my car to me at work. They go above and beyond with customer service. I highly recommend using this dealership and Oscar!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love Love Love

By Tylernick71 on 2/6/2017 at 6:24 PM.

If I could purchase all my vehicles from Holiday, I would! They make things simple, have aggressive pricing and do not waste your time. They are a breath of fresh air. I drive 45 miles to this dealership even though another dealer is 8 miles away. Amanda was wonderful to work with. She is very quick to respond and thorough with the entire process. Love my new car!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price
2   Quality of Work

Average at best

By cmor on 2/6/2017 at 3:50 AM.

Bought a new F 250 Super Duty. Had to send it back twice to get the inside cleaned and still not done well. Came back for spray in liner and was told I'd have a truck to drive while that was being done. Instead, they gave me one of the smallest cars I've ever seen and it was filthy and on empty. Nice sales price on the new truck, but they made up for it on my trade. One way or another, they'll get their price! Definitely not worth the drive.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Expedition

By Rodney Allison on 2/4/2017 at 4:56 PM.

From start to finish a first class experience. I would highly recommend Holiday Ford and salesperson Amanda Papoi to anybody,our King Ranch Expedition is everything we wanted in a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4 time Holiday truck buyer!

By Pidge Daniel on 2/3/2017 at 4:59 AM.

Oscar was great at communication & very helpful in putting me in my new 2017 F-350 dually. He even helped me clean out my "not so" old truck! Very pleased!

I would recommend this dealer.