Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best dealer

By Mandy on 2/19/2019 at 3:18 PM.

Thanks Hollywood kia, and yamilet for help me to get my new car, yamilet thanks for your help I’m bring my the great experience on customer service.. thanks God bless you..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my Kia Soul

By YH90813 on 2/15/2019 at 3:38 AM.

I really like my Kia soul. It is roomier In other compact cars I have had. I received a lot of compliments from passengers on the roominess and how classy the car looks and on how well it drives and handles the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales person was awesome

By ANGELCANDI on 2/15/2019 at 2:36 AM.

Hollywood Kia personal from service to buying or leasing are very thorough and friendly. They listen and try very hard to satisfy you. Very happy with my car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick determination wonderful

By SUNVISOR1 on 2/15/2019 at 2:07 AM.

I was in a bad situation with a leased vehicle. Sales person Lillian Smith was able to help me get out of the lease and purchase a new Kia Sportage!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful

By KATHERINEKATLEE on 2/15/2019 at 1:23 AM. Helped by Darrin Earl.

I went in with no prior history with buying cars and had a team that fought for my first approval in car buying which was very much needed since the car I had was in it’s last days, couldn’t ask for a better team than those of Kia in Hollywood FL

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Good salesman

By EMILIADEBOSCAN on 2/15/2019 at 1:21 AM.

Henry was so helpful and pacient. I do think that they should have something for the costumer to eat, popcorn, whatever, since is so long

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great leasing experience

By LUCHON3I.1 on 2/14/2019 at 9:56 PM.

I was extremely happy with the service I received at Hollywood Kia. Danilo found the car I wanted at a good price. It was a great experience from start to finish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy with the work done. I would highly recommend to friend

By Aliona B. on 2/14/2019 at 4:42 AM.

Kermit Graham helped us throughout the entire purchasing process very diligently. He was very patient, amable, knowledgeable and confident with the information that he gave. I would consider this a very positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worm and friendly 😊

By Tracy2616 on 2/14/2019 at 12:32 AM.

Excellent customer service!!... Kermit's was Very detail oriented ,friendly, warm.. He Took care of me every step of the way..., He Made sure I was completely satisfied with everything..

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Friendly

By El lugar para comprar on 2/13/2019 at 10:10 PM. Helped by Jonathan.

Thanks Carlos! your help was fundamental to the purchase decision Carlos is not a salesman, he acts like an adviser. Hope to go again for a new purchase or to take my recommended

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was time to return my 2016 leased KIA.

By 2055kk on 2/13/2019 at 5:02 PM.

The entire staff was so helpful! I"m so glad I came to this KIA location. Garfield along with Yamilet were amazing! Love my KIA!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good experience

By Mauricio25 on 2/9/2019 at 2:23 AM.

It has been the best experience buying a car, Lillian has been very patient and kind, thank you very much. Very good seller.I wish you a good year of sales

I would recommend this dealer.

Overall Rating

2.3  

1   Customer Service
3   Friendliness
2   Overall Experience
3   Price

Was able to negotiate a pretty fair deal..however...

By LIVENTHELIFE on 2/7/2019 at 4:47 PM.

Beware of the finance guy named Robert; rude, crude, and unprofessional to say the least! Salesman was pretty fair, the insurance guy was helpful, but the experience was spoiled by the finance guy's poor attitude, he's probably the highest paid guy in the place so he definitely should adjust his attitude.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best deal ever.

By LADYLEXXUS on 2/7/2019 at 12:44 PM.

They made it possible for me to trade in my car without without any problems and i was able to drive away in my 2019 kia optima. Thanks guys for making it possible when i thought it couldn't be.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Good, fast, no bad surprises.

By GABRIEL8506 on 2/6/2019 at 5:05 PM. Helped by Ace.

Was fast considering the process, friendly and without the usual unpleasant surprises. The car is fine, the price a little steep but at least i knew beforehand. They took my minivan and gave me a fair amount for it. I liked it.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Used car buying

By KMD1JAG on 2/4/2019 at 10:38 PM.

Was referred to the dealership through the USAA car buying service. Recommend using car buying service of your bank/credit union offers one. Wasn’t able to haggle down the price but my car service assured me I was getting the vehicle for a great price. The biggest pro for the dealership is they don’t tack on dealer fees!!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Scammers

By Sandylo90 on 2/2/2019 at 1:56 PM.

I leased my first car with Kia in 2015.. came back to return the lease 36 months after and have gotten in to worse situation ever; I’ve always hated the pressure of some salesman. And now because of the decision made and the salesman Rey “wanting what’s best for me” has led to one of the biggest financial crisis I’ve ever had. These people only care about their pockets, the managers that overlook their employees only care about covering everyone but the customer. They will always tell you “trust me I’m on your side”.. but don’t do anything about it. They’re crooks.. Chris the manager is a crook and a liar and their organization lacks customer integrity. I’m stuck on a 3 year lease with these people and feel utterly disappointed and scammed. Will not recommend anyone to this place.. I wish I remembered the name of the last man who talked to us, but he was Colombian and awfully rude.. please be aware on what you say to these people they will get your words and flip them around.. they’re salesman. Horrible horrible franchise..

I would not recommend this dealer.

Overall Rating

3.4  

3   Customer Service
5   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Dealer does not follow through

By TREBORFREE on 1/30/2019 at 3:51 PM. Helped by I don't remember the names of the people I dealt with..

I was satisfied with the whole leasing process with the exception of the Insurance portion. I had to have insurance on the car in order to drive it home. The insurance representative said he had a company that would give me the Insurance for $200 a month but they do not write the policy or bind the car until the next day. So I had to continue with Geico at $265.00 per month with a first payment of $365 in order to get the car home. The insurance man said he would set the policy up with the other company the next day. A few days later, after not hearing from the Insurance guy I called back and he stated that he would have it done before 2/3/19, the date I needed to make my payment to Geico. A dealership that does not follow through does not deserve an Excellent rating, especially when their inaction costs the customer a lot of money.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By BANEGAS16 on 1/30/2019 at 4:48 AM. Helped by Finance Manager Leo.

Great prices No dealer fee No bs In and out in less than 2 hours. The dealership has a very pleasant atmosphere and attentive service. Henry March and Leo were very helpful answered every one of my concerns. I highly recommend Hollywood Kia!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Thank you Carlos!!

By Fysy on 1/30/2019 at 2:23 AM.

Carlos Salazar was the best! He really knew his information and made it very easy buying our new sportage- we love the car and we are very happy with the efficient job he did.. thank you again for your patience!!

I would recommend this dealer.