Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A Pleasant Experience From Beginning to End

By WMD on 4/22/2017 at 1:02 PM. Helped by Anderson Douglas.

We visited Holman Infiniti to look at some of the late model, low mileage, precertified Q50s they had advertised online. Upon arriving, we were impressed by the beautiful building and the friendly staff. We were fortunate enough to have Anderson Douglas show us the car we were primarily interested in and answer all of our questions, we found him to be extremely knowledgeable about not only the Q50 but the other, non-Infinity models we were considering as well. When it came time to discuss price they were very fair, the internet price was honored (plus tax, tags, and registration fees, as expected), there were no additional, made up fees thrown in to artificially inflate the price of the car above the asking price. I have found myself sitting in many different car dealerships over the years and I can honestly say this was one of the most pleasant experiences I can remember. We picked up the car on the Friday evening of a holiday weekend. Upon arriving home we noticed that there was no owners manual in the glove compartment. I called Anderson and brought this to his attention and he told me it would be in the mail first thing Monday morning. I was hoping to get it by the end of the week. Tuesday morning the owners manual was delivered to my house followed by a call from Anderson on Wednesday just to make sure I received it. Anderson is a man of his word and a terrific guy to do business with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service tire replacement

By Gunther on 4/13/2017 at 5:32 PM.

Rebecca worthington is certainly a fine person to deal with.. From my experience she returnes call, very personable and pleasant to deal with Keep you apprised of the status of your vehicle. She is certainly an employee I would want to work for me L J. Santarsiero

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finest service manager I have ever encountered

By Joethesailor on 3/11/2017 at 4:28 PM.

I have been privileged to know Mr. Castro for over 20 years, and I've never met a finer person or a better service representative. He is a true credit to the Holman organization and everyone that I have recommended to the infinity dealership as taking the trouble to let me know how pleased they are with Mr. Castro.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

There's a car for every budget

By loraine on 2/25/2017 at 5:55 PM.

I brought my third car from Holman 02/24/2017 and it was a painless experience. I got the car I wanted at a price that suited my budget! Thanks to Sean Connolly, Kevin and Dexter. Kevin was my salesman for the last two cars-unfortunately he was off from work and Sean got the sale. He was just as good. I was hoping to get a gif certificate to a local restaurant or Starbucks! No luck, I'll just take the deal...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing dealership Experience with Dennis Smith

By Todd K on 7/26/2016 at 2:36 AM.

I recently visited Holman Infinity with my Mother who was shopping for a new vehicle lease. We had just come from another dealership where we wound up leaving unhappy (typical car dealership experience). At Holman Infinity we worked with Dennis Smith. Dennis was the most professional person I've done business with in a long time. Dennis took the time and patiently listed to exactly what we needed and wanted. He found us the right vehicle and the right price. If you want to make your next car buying experience actually a pleasurable one, do yourself a favor work with Dennis.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

A WOW experience

By colleen213 on 1/23/2016 at 6:43 PM.

I sent an online inquiry to them about the QX60. Greg answered within minutes, sent me an email and kept following through. I didn't want the hassles of back and forth price fighting, o I was upfront about that Greg quickly called me back and gave me great numbers not just good! I told him I would be by and he even sent me the link to apply for credit so it would all be done. What a fast, easy and professional experience. I highly recommend Greg Zappley, the rest of the staff we dealt with was great too!!! You will not be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ABOVE AND BEYOND SERVICE FROM SEAN CONNOLLY

By bennygarvey on 8/30/2014 at 5:33 PM.

We purchased our 2012 Acura MDX from Sean on 8/28, The service and support provided by Sean was outstanding, above and beyond any we've received elsewhere over the years with prior auto purchases. The service department did a great job in preparing the car for delivery. Those who have seen our new looking car cannot believe it's 2 years old. I highly recommend Sean and the team at Holman Infiniti for your next new or pre-owned vehicle purchase!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service, Friendly and Professional My...

By boris.vildbaum on 4/3/2014 at 1:29 AM.

Excellent Service, Friendly and Professional My experience in dealing with HOLMAN INFINITY and especially KEVIN LOMBARDI was one of the best car buying experiences I have ever had. KEVIN went above and beyond to find the car I wanted with the exact requirements I provided. He was friendly, efficient, and his level of customer service was amazing. He answered all my questions and went that extra mile to make sure I was satisfied. JOHN was also very friendly and professional and guided us through the financing process with expertise and efficiency. These are just a few of the reasons why I have given HOLMAN INFINITY these high ratings

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Branden Lofland was very professional and courteous. The...

By Wine233 on 2/23/2014 at 4:40 PM. Helped by Branden Lofland.

Branden Lofland was very professional and courteous. The wait time was not long and I enjoyed the wait with free wii-fi, drinks, snacks and watching the television. I would highly recommend this facility for all my future services. The staff was very honest. I will definitely be back. Thank You.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I found a 2013 G37s Coupe listed on eBay. The car was...

By Kilya on 1/27/2014 at 6:25 PM.

I found a 2013 G37s Coupe listed on eBay. The car was priced well so I called the dealership and was put through to Sal. There wasnt much more he could do on the price but treated me very well. The transaction was straigth forward and very quick. Showed up with my G37x leased car and left with my new coupe within an hour. I waited to write a review to make sure my lease went back ok without any problems. Sure enough, the disposition fee still came through even though I bought another Infiniti. One quick call to Sal and he had the problem taken care of. I had a great experience with Holman Infiniti and Sal Derose

I would recommend this dealer.

Overall Rating

3.2  

1   Customer Service
5   Friendliness
2   Overall Experience
3   Price
5   Quality of Work

We worked with Chad on purchasing a pre-owned 2013...

By 2013InfinitiG on 9/10/2013 at 5:31 PM. Helped by Chad Holland.

We worked with Chad on purchasing a pre-owned 2013 Infiniti G37. I am very happy with the car but sales process could have been much better. The negotiations of our trade in took forever and we were disappointed in the typical car saleman BS with making ridiculous low-ball trade-in offers. They specifically referenced items in the carfax report that we later found out did not appear.  This was used to give us less than what was fair for our trade.  He also told us the car we were purchasing was a "fleet vehicle" and when we took it to another Infiniti dealer they looked into it in more detail and said it was a rental car vehicle not a fleet vehicle, which was backed up by paperwork found stuffed behind the glove box. Once we agreed on a price I specifically asked for a new license plate given my current one was damaged and was told no problem, that they would take care of that. I had to follow up 3 times and finally the last time I followed up he blamed my husband saying the "cost for a new plate was $200.00 through them and he told me not to order it". Once again a total lie. I just ordered a new one myself today for $7.50. I really don't appreciate the dishonesty and hassle, but overall happy with my vehicle and Infiniti.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I had the pleasure of working with Sean Connolly during...

By JerseyBiomed on 6/13/2013 at 3:27 AM.

I had the pleasure of working with Sean Connolly during my vehicle search. Sean was extremely knowledgeable and helpful. He was also very courteous and gave my wife and I plenty of time and space. When it came time to discuss financing, Sean worked hard to get us the vehicle that we wanted within our budget. Overall, he demonstrated a clear desire to make us happy and keep us as loyal Holman customers. Make sure you ask for Sean if you're looking to purchase/lease a vehicle from Holman Infiniti -- he is very customer oriented and will make sure you are happy! Thanks Sean!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST in the business... what more can I say? I am a new...

By barrydewitt on 9/27/2012 at 5:34 PM.

BEST in the business... what more can I say? I am a new car nut... which means this Infiniti marks my 37th new car purchase. I have bought everything from Hondas Accords, to pick-up trucks, to a new Quattroporte. I have been to many, many, many new car dealers. This was one of the smoothest ever. I was given an amazing price a new FX35 Limited Edition (rare model). I was give a very fair trade value. I was treated with respect, and my time was not wasted. Things were crazy at the office, and we were getting ready to leave for a weekend trip, so Emily and Bill arranged to have my new FX delivered to my office. I signed, they picked up my trade, and I was on my way. I don't write recommendations too often... but these guys are good. I will be back! Thanks Emily, Bill and Joe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with this dealership. I was very close...

By jmauro05 on 7/4/2012 at 11:33 PM. Helped by Jim.

Great experience with this dealership. I was very close to buying a car from autolenders and figured I'd give Infiniti a shot. This dealership is over an hour from my home but the price on the used cpo g37x was very good. The first thing Jim promised was getting my 7-8% from autolenders down to 2.9%! Than Jim promised the car was in great shape and they have the best prices in the area. After doing more research the price was definitelyy the best. I went the hour drive to check out if this was all going to be correct. Once I got there unfortunately the finance company was closed for Infiniti but Jim assured me we would be fine. We did all the paperwork and took care of the price which was identical to what he said it would be. Since they couldn't have everything approved I couldn't take the car that night. Jim said he would call me the following day ASAP to let me know. Jim called me in the morning when he got the info and everything was approved and told me he was going to deliver the car. He conviently brought the car to my job on my lunch break which was over an hour away, the paperwork was identical to what he said and I signed and the car was great! I am still happy about this purchase and will definitely go back too this dealer and jim

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Although we're not leasing again, did four cars J30,G35...

By funnymercials on 3/27/2012 at 11:27 PM.

Although we're not leasing again, did four cars J30,G35 and two G37s, I would highly recommend Holman Infinti - super professional. Upset that they don't have a vehicle that meets our current needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience. This has been my 3rd Infiniti purchase...

By braatz on 2/15/2012 at 3:48 PM. Helped by Dennis Smith / Dexter Woodley.

Great experience. This has been my 3rd Infiniti purchase there. Always helpful, fair and willing to go the extra mile. Also, now if you prepay for your service they will pick up your car at your home, give you a loaner and return when complete. Not to mention the free car wash for life in the back of the dealership.. Great place to do business.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Dennis Smith as the salesman was terrific. The experience...

By awcobmd on 2/12/2012 at 3:56 PM. Helped by Dennis Smith.

Dennis Smith as the salesman was terrific. The experience was great. I had a special order car and it took 4 months to get but when it came it was clearly worth the wait. The atmosphere in the dealership was not high pressure but they seemed to make you want the extras that were available since they made sense. They explained why these extras were not included in the price as they are in competitors and it made sense. I believe I got a reasonable deal but the car is what I wanted. This is the second car we have gotten from this salesman and I would definitely go back to him for another car if the car he was selling was what I wanted.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Emily Salamone provided friendly and proffessional...

By sinyak on 1/7/2012 at 9:27 PM. Helped by Emily Salamone.

Emily Salamone provided friendly and proffessional sevice. Price was very competitive. Minor omissions in cleaning were quickly corrected with the appology. Gas tank was not full, but was filled upon request.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My first point of contact was Dennis Smith who was very...

By WillRockwell42 on 1/3/2012 at 5:20 AM. Helped by Sal DeRose & Dennis Smith.

My first point of contact was Dennis Smith who was very friendly and went the extra mile in my car search. When I was finally able to visit the dealership, Dennis was away on vacation but he left me in the capable hands of Sal DeRose. Sal was able to help me figure out the car I needed and within my budget. This was the best car buying experience I've ever had and whenI purchase my next car IT WILL BE FROM HOLMAN!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sean and the Holman team were extremely helpful and...

By judecohen on 12/1/2011 at 2:07 PM. Helped by Sean Collolly.

Sean and the Holman team were extremely helpful and knowledgeable about their product including all of the bells and whistles I was looking for. They pointed me in the exact direction of the car I was looking for and made the car buying experience turn-key (no pun intended). I left the lot feeling excited and at the same time valued the entire experience from the moment I showed up. I would absolutely suggest purchasing a car from Sean and his team of professionals. Jude Cohen

I would recommend this dealer.