Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alex Bernabe - Excellent Car Lease Experience

By andrew26982348 on 4/19/2018 at 3:17 PM.

Really great dude to work with! Honest, straight forward, gets the job done! This is the fourth car that I have leased from this dealership and I do so because of my preference to work with Alex Bernabe. With regard to my leasing of a new 2018 Honda, Alex was able to meet all of my requests to make it as fast and efficient a process as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience!

By AlvarezJessica1 on 4/16/2018 at 9:29 PM.

I was able to purchase my first car with the help of Carlos Gonzalez! He's the best! He was able to help me decide which car was best for me and made sure that I stayed within my budget. Everyone was extremely helpful. I will definitely be recommending DCH Paramus Honda to my friends and family!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best car buyimg experience

By pancomyl1 on 4/16/2018 at 3:24 AM.

5 star is just perfect to drscribe my experience at dch, becausw i cant point out a single element that i wasnt satisfied with. The sales representative was extremely friendly. He took his time to educate me about all the available options under my budget and made sure that I made the decision that was just right for me. All other staffs who helped me through the process were very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By David Incantalupo on 4/15/2018 at 5:47 PM.

My experience with the three people I have marked off below was a very good one... thank you very much..... I plan to return again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership

By CP on 4/15/2018 at 1:41 AM.

We've been leasing from DCH Paramus Honda for at least 12 years now. And every time we are there they've treated us with great care and respect. Maria Alcantara is the one you want working for you. She knows how to treat a customer and does right by you. She's absolutely the best! The cars now are fancy with so many interior features, and I appreciate having a person that knows them well and takes the time to explain each one. Alex is a so well-versed. From when you enter to when you leave there is Georgia at the front desk...such a pleasant and welcoming woman. Thank you for always making it a wonderful experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first car!!!

By Gurkan123 on 3/31/2018 at 5:13 PM.

I would like to say something honestly, I went to paragon honda in quenss l was looking for Honda Accord 2018, they just processed all papers work than we met again, honestly they were nice but they pushed me a lot which Is l dont like!! When l was in restaurant somewhere in quenss l just met someone and he told me that please go to paramus honda and ask for Kadir before you buy a car. Next day l went there and met with Kadir! He wasn’t as a salesman he was one of my family members, l felt so peaceful when l was talking with him, so many many thanks kadir,it’s my first car of course l will not forget my first car and l will not forget there is a honest man!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Happy821 on 4/13/2018 at 11:42 PM. Helped by Jenssy Diaz.

My salesman, Jenssy Diaz did a great job at helping me get my new 2018 Honda Civic. He was willing to work around my budget and I was able to leave with a brand new car lease. Jenssy even assisted me in removing some things from my older car to the new one. He and the other staff members made sure to explain all features in the vehicle before I left. I would not hesitate in recommending Jenssy as a salesman as well as this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Schnax on 4/11/2018 at 11:26 PM.

We've been dealing with Maria Alcantara for over a decade and she is simply the best! She always takes care of us! We've moved to Wayne a few years ago but continue to keep going back to DCH Paramus Honda because of Maria!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

A very calm, knowledgeable and likable person to deal with

By hondaguy212 on 4/11/2018 at 1:50 AM.

Alex was very honest and knowledgeable guy. He answered my questions very nicely and helped me select my car options. Didnt push for anything, was very honest while answering the questions. Easily one of the best salesman I came across in my first ever new car purchase experience. Highly recommended!!! Very nice person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An easy, productive, and satisfying experience

By jlovescivics on 4/7/2018 at 10:27 PM.

I had an extremely positive experience looking for a new vehicle. The whole process happened from start to finish much faster than I had thought. I thought the dealership had an extremely good inventory of Civics which made me end up being quite happy with the car I got.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Deal on a Great Car

By Joe on 4/7/2018 at 1:54 PM.

Shop around first and then visit this dealer because chances are that you will be purchasing or leasing your car from them. The entire staff was respectful and very attentive to our needs. The sales staff negotiated honestly and openly, and we arrived at a good deal on a 2018 CRV. The finance staff made closing the deal easy. Afterwards the delivery staff clearly explained all the car’s features. Kudos to Chong Lee, Hamad Deeb, Liz Vargas and John Medrano for making the experience as pain free as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By MoMo on 4/6/2018 at 10:18 PM. Helped by Georgia - Receptionist. She remembered I was at the dealership the day before and left a note for Maria.

From purchase to delivery this has been my best vehicle purchasing experience. Maria tried to locate a CR-V in the color I colors I really wanted equipped as I wanted but none were available. There was no pressure from Marie to go with color choice three. She was patient and understanding. I went with my 3rd choice and am happy to say I am happy I did. Love my white CR-V. As for delivery, Bobby in Finance was extremely pleasant and the paperwork process was quick and painless. As for delivery Weatherlly has the patience of a saint. I am not the most technology savvy individual. She took the time to make sure I understood every function. I appreciate the time she took to make sure I would have a positive experience. I would highly recommend Paramus Honda to anyone looking for a new or used vehicle. They are the best PS their Receptionist Georgia is also A+

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By fufaannnnandez on 4/6/2018 at 9:01 PM.

Diego and Weatherly were absolutely wonderful. I initially visited Honda in West New York, NJ, and had a pushy salesman that attempted to pressure me into giving him my credit card moments after meeting. Diego, however, was patient, helpful and sensitive to my budget. He even spent his day off assisting me, ensuring that I went home with the car that I absolutely love. Weatherly was also amazing to work with. She was informative, thorough and patient as she stayed after office hours with me. She ensured that I understood exactly how to use all functions of my new car. My overall experience at DCH Honda was fantastic and I can certainly see myself being a lifelong customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service & Professionalism

By Melissa on 4/6/2018 at 3:48 PM.

A big thank you to the team of Paramus Honda - especially Eli, Carlos and Dee who assisted me in the purchase of my Honda Fit. Not only do they all posses excellent customer service and professionalism, they were efficient, pleasant and down to earth. I was there by 7pm and walked out a new car owner by before 9:30pm feeling I was given all the information needed to make the best choice for myself. I would highly recommend them, as they also have an amazing facility. Very clean and personable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service! Very helpful!

By Kenia Urena on 4/5/2018 at 1:24 AM. Helped by Jenssy Diaz.

Jenssy Diaz was super helpful and very patient ! He gave me a great deal ! Darwish from Finance was very helpful as well!!!!!!! And Alex who gave me the car at the end explained everything very theral and had a great sense of humor ! I’ve been with Honda since 2015 ! Don’t regret it !

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

5 Stars

By Vetteguy on 4/5/2018 at 12:20 AM.

Alex knows what he sells and easy to talk to.Answered all my questions,and made the process smooth.Finance dept. also made everything easy

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Alex Bernabe

By djdennyv on 4/4/2018 at 2:37 PM.

Its always a pleasure, easy and great experience when it comes to buying and dealing with Alex Bernabe. Very friendly and informative of the vehicles when dealing with him. He always goes beyond to ensure that you are satisfied with your purchase and always makes sure that you are first priority. I have purchased countless amount of vehicles from Alex and everytime ive seen him, my expectations from him just gets better and better. Ive recommended family and friends to Alex and they can say vouch for the feelings and words ive expressed the same way, even better. Whether your buying your first car or returning for another you will never be disappointed with Alex and DCH Paramus Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very good experience

By r0CXyRss3wA+LjMFze5j1hGX52GOBbwidLdtTaOlWVs= on 4/4/2018 at 10:42 AM. Helped by Lisa Acosta.

Lisa & Weatherly were very knowledgeable and very nice and answered all my questions. they were upfront with pricing. it was a very good experience. thank-you Lisa & Weatherly,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth upfront pricing

By NewHondaFan on 4/4/2018 at 1:41 AM.

Very good experience, for someone like me who likes upfront pricing without any haggling for a specific model and style. Very spacious and pleasant facilities. Smooth transaction all around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ALEX BERNABE BEST SALE REP. BIG HELP

By b deleon on 4/2/2018 at 11:43 PM.

Alex Bernabe is very trusting sale rep. I wont even go anywhere else. he was recommended by my boss marilag mendoza his customer for 15 to 20 years now. He help me with everything . he even stayed with us until 11 pm just to complete all the requirement. . I will recommend alex bernabe number# sale rep in paramus. Thank you so much for all your help.

I would recommend this dealer.