Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.6  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality service

By Cary on 11/16/2017 at 11:29 PM. Helped by Finance Manager was top-notch.

Everyone ( especially Ryan Hester) was professional, responsive, knowledgeable, and very helpful! The vehicle met all my expectations including safety, comfort, technology, price/value, and quality.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Wonderful Experience

By mkmars on 11/14/2017 at 3:30 AM.

Our salesman, Rommel Manansala (Mello) was Fantastic! He was very involved and interested in our needs. He found just the right vehicle for us and his communication and personal skills were excellent. He was very kind and even gave us his phone number so we could text with any questions after we left the dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good price

By Farkad on 11/13/2017 at 3:11 AM.

I found the car online and its good deal. I drove 1 houre and 33 min to take drive test. The price was very good and Ric Bailey is very helpful and nice guy. I am happy bought from Honda Of Ilinois.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ryan was awesome, Great salesman.

By moweaquagd130 on 11/11/2017 at 11:03 AM.

Ryan was great, Not pushy, understanding and very knowledgeable of the car. The whole staff was friendly. This is why we bought a car here twice.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great salesperson

By Theref on 11/4/2017 at 7:47 PM.

We have purchased a number of cars from Mr. Selinger over the years. He is not only interested in selling you a car but in selling you the car you want. If it is not available, he will locate one for you. He is concerned that after the sale the service provided is what you expect. We would highly recommend that you contact him when you are looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable Day

By Jeanne on 10/26/2017 at 10:37 PM.

I leased a new Honda CRV today. Ryan couldn’t do enough for me. He kept me informed of every step of the process. Mason worked hard to get me a great deal. Everyone working at the dealership went out of their way to smile and congratulate me on my new car! Great experience. I will recommend Honda of Illinois to all my family and friends I’ll also send them all to Ryan who was the best salesman I’ve ever dealt with. Very personable. I felt like I was in good hands.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super quick and easy!

By Jessica on 10/21/2017 at 8:32 PM.

We loved our experience at Honda of Illinois and James was so nice and easy to work with. Rob in Finance made our experience great too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond in a time of need

By Wyndex07 on 10/21/2017 at 3:27 PM. Helped by Amanda.

While driving from Indiana to Missouri my car broke down in the middle of the night just outside Springfield. Turns out it was the alternator. I get my car towed to Honda of Illinois and because it’s so late at night, I had to sleep in my car. Wake up in the morning, walk in to the service center and they get my car in as fast as they could to get looked at. This alone would of been enough, but then after they tell me what’s wrong, the service center guy (I’m horrible at remembering names or else I’d put it down) and Amanda the parts center worker come into the waiting area, hand be a few bucks cash and offer to drive me to get some breakfast, and get me out of the dealership for a bit. And now here I am in Steak ‘n Shake writing this review. It’s just absolutely amazing how above and beyond the team at Honda of Illinois is going to help make what has been a pretty horrible situation, not so bad after all. I can’t express enough the gratitude I have for all of the kindness and professionalism I’ve received from the team today.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Quick, and enjoyable.

By David Akers on 10/19/2017 at 1:26 PM.

Ryan made the experience of buying a vehicle fast, but easier to understand than most salesman I’ve talked to. He answered all the questions we had, and was very personable. I would recommend others to buy from him as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By Erin519 on 10/17/2017 at 10:28 PM.

Buying my SI was the easiest and best car buying experience I've ever had. Ryan was a huge help in getting me the car I wanted, finance office was quick and management was even great. My next car will definitely be from here too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

On top of things

By Jacoby13 on 10/17/2017 at 9:16 PM.

I went to Honda of Illinois with an exact purpose...I had to have the Civic TYPE R. I told Ryan what I was looking for and wouldn't you know it...it wasn't in yet. We kept in touch and Ryan called me the minute the car arrived. It was too late that day but the next morning I drove it home! No hassle involved, everybody is really friendly and the car is killer. Top notch place. They take care of their customers. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

17 Accord EX

By Bear217 on 10/17/2017 at 4:31 PM.

This is the second vehicle I have purchased with Ryan. My family has had a great experience both times with him and the dealership. He is very patient and knowledgeable about the cars that Honda offers. He even was willing to accommodate my family on test driving vehicles by waiting in our driveway at our house while we drove a couple of vehicles to make our decision. He is low pressure and a good salesman. He is an asset to the dealership. Thanks again Ryan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ric and Rob forever

By Sculpturesaves on 10/17/2017 at 12:29 AM. Helped by Rob in the finance dept..

I had a great experience with Ric and Rob at Honda of Illinois; they were courteous, fun and knowledgeable and I would definitely work with them again. I would, however, urge them to update their showroom and offices - they are bare and institutional and could use some work. During my purchase of this car, I visited the Honda dealership in Peoria and it blew this one away, sadly!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Pleasant

By Crawford on 10/6/2017 at 10:58 PM.

Ryan took very good care of us. He was well informed about the vehicle. He wasn't pushy but he was available when we were ready.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!

By JBrue on 9/24/2017 at 8:32 PM.

Had a great experience at Honda of Illinois yesterday!! James and Mason helped with no pressure and got me the deal I wanted. The only thing that could have made the day any better... if the CUBS could have pulled off the sweep!! #GOCUBSGO!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best in Show!!!

By Ckibel on 9/20/2017 at 10:42 PM. Helped by Mello.

We worked with Mello for over a period of 4 weeks to find just the right car. I HIGHLY recommend not only this dealership but ask for Mello!!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
2   Quality of Work

Very Poor Customer Service

By Mr and Mrs Honda Owners on 5/4/2017 at 11:12 PM. Helped by Not available.

My wife and I each leased Hondas I was treated with total disrespect in the purchase experience. They totally low ball your trade in and take more than expected time in issuing a check for your trade in My wife's service experiences were very unconcerned. They did not perform service requested and totally ignored complaints about the negligence

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Quality of Work

Only it it to take your money....

By Goioookk on 2/18/2017 at 12:51 AM. Helped by All.

Young adults and parents watch out. My child thought she was doing a good thing. Told her the car was not worth repairing.... and it would be more toi buy used, ...low ball trade in talked into lease. In just hours....would not let her .return or .give the car back and cacel the lease in just hours. Wanted 15,000 to cancel it.... sad... about the money... my dealer lets me have the car for a week just to think about any deal

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Prices!

By Janelle77 on 1/30/2017 at 1:36 AM. Helped by Mason Brunsman and Richard Finch.

When we arrived we were personally greeted by a sales manager. Our visit was flawless from the demo to agreeing on numbers. We even received a Free Lifetime Warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE!!!

By Jaun P. on 1/24/2017 at 6:19 PM. Helped by Ed S..

FIRST TIME HONDA OWNER. Called and spoke to Trina. I wanted the lowest price on a Honda Accord.She had me come in and meet with Mason(new car manager). He took me into his office and worked with me personally. They had the Accord right up front when I got there.I can`t say enough about the way I was treated!! Everything was SMOOTH and a price I felt comfortable with...:) Thanks Mason my wife loves her new Honda. See you when our kid turns 16....

I would recommend this dealer.