Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, courteous, knowledgeable

By Discriminating consumer on 12/3/2018 at 7:33 PM. Helped by James S..

Professional staff listened to my needs and set forth pairing them with vehicles available and best suited to meet my desires. Staff exhibited a working knowledge of products available and offered advice based on their understanding of my needs and not just selling me a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, very helpful and friendly staff

By Miketanya910 on 12/2/2018 at 8:10 PM. Helped by John Elisarias.

Staff was very friendly and helpful, no back and forth haggling gave the deal we wanted and the car we wanted. Thanks John E and the entire staff there!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Honda

By Honda on 11/26/2018 at 1:38 AM. Helped by Carlos.

Dealership was willing to start negotiation over the phone even before we got there. They were swift and willing to negotiate. Overall happy with experience. Carlos our sales guy made the experience great. He was straight forward, friendly, personable & a pleasure to negotiate with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest people

By JENN1223eli on 11/21/2018 at 8:49 PM. Helped by Nathan, James.

I had a great experience here at Honda of the desert, my situation wasn't the best because I was in negative equity with my current car. The prior Honda dealership made me feel embarrassed and as if I was asking too much of them to work on the pricing. NOT here!!! Nathan and James were able to get top dollar for my trade in and get me into a Honda that I didn’t think I could afford. My payments are lower than expected and my new Honda is awesome. Love this place for there dedication and willingness to work with me on my situation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!

By JG95 on 11/15/2018 at 4:34 AM. Helped by Abdul via email..Raymond and Nathan...

Honda of the Desert was excellent. It was our first time there. We were greeted and assisted immediately. The Staff was very professional. Raymond took care of us as well as Nathan. It was a pleasure doing business with Honda of the Desert.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By TypeR2018 on 11/15/2018 at 2:16 AM. Helped by Miguel, Richard and Raj..

I really enjoyed buying my new car. The people that help me went above and beyond the regular sales transaction. It was a great all around experience. I'll definitely recommend them to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was awesome!! Great customer service from John!

By Hondaman4 on 11/3/2018 at 2:02 AM. Helped by John and Nathan.

I recommend Honda of the Desert to anyone in the Coachella Valley! Great group of people and very informative... I couldnt be more happy right now!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loving my Honda!

By RosaD on 10/24/2018 at 11:31 PM. Helped by Eric Lawson & Jarrod P.

Eric and Jarrod did an amazing job. I am driving my new Honda Pilot and love the safety features. Feels so great to feel safe on the road!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Buying

By Rich61 on 10/27/2018 at 6:47 PM. Helped by James, Nathan & Arash.

I worked principally with James, Nathan & Arash and we found each of them to be courteous, helpful and competent. Our overall buying experience at this dealership was very positive and I plan to return for service and I would buy another vehicle from this dealership should the need arise.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Honda Rocks on 10/22/2018 at 1:46 PM. Helped by James Salcedo.

Excellent experience in purchase and finance. Thank you James for the great service you provided in presenting vehicle features, finance questions and delivery of CRV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall I give this experience a ten

By Hondaguy2431 on 10/22/2018 at 2:15 PM. Helped by Miguel Carrillo.

Miguel Carrillo was our salesman he made us very comfortable was very knowledgeable and I rate him as a ten As well as all the other people we dealt with manager and finance manager all excellent and right as a tan

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price

Service bait and switch

By truthcounts on 10/4/2018 at 7:31 PM. Helped by Edwin.

On Oct 3, 2018 I called the number listed for the dealership service department and asked for a quote on a B124 service, basically a tune up, spark plug replacement, and oil change. I was told that the estimate was $199 so I made an appointment for the next morning. I chose this dealership because I had heard good things about it, and even though I only live about 1/2 mile from the closest Honda dealer to my house, I went to Honda of the Desert. When I arrived for my appointment I was quoted $545 for the service. When I asked why it was so much more than what I was quoted on the phone they told me that I had called their call center in Utah (no I didn't, I called the number on the website...how am I supposed to know I'm not talking to someone at the dealership?). This seems like an easy cop out to me. Anyway, I have no way of knowing how well they perform repairs because I felt like they were playing games, giving one price on the phone and a different price when I arrived, and I left without having the service completed .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience purchasing a honda

By Patty H on 10/5/2018 at 5:05 PM. Helped by John Elisarraras, Nate, Arash..

Just purchased my first Honda. The sales person was terrific. John Elisarraras provided a high level customer service and professionalism throughout the process. Nate, the sales manager was also very good to work with throughout the process. And Arash provided good financial terms through Honda as well as good advice for cancelling a bmw extended warranty contract. I am extremely happy with the new car. The buying process was painless. Kudos to the great teamwork at Honda of the Desert.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good job

By Pgorsuch on 9/5/2018 at 1:16 AM. Helped by Jaun Guzman.

This is the 3rd car l have brought from Juan Guzman because he is good. He is trustworthy and friendlier than most. He is good at hos job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT

By Ramador on 8/21/2018 at 8:44 PM. Helped by John Elisarraras.

They were great! Determined to make us happy and did what they could to make sure we left satisfied! Great customer service! I couldn’t be happier with my new Honda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Ramon & glynis del rosario on 8/27/2018 at 5:35 AM. Helped by Martin Velasquez.

We already bought 4 cars from this Honda dealership! Wonderful experience, we’ve been their customer for over 10 years! Martin of the service department is the best! He’s knowledgeable, and really cares for our car service and maintenance needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EDWIN WAS THE BEST!!

By Gjluv on 8/25/2018 at 7:19 PM. Helped by Edwin.

I was on vacation when my car needed unexpected service. Edwin was my rep and he was awesome! He got me a rental so my kids and I didn't miss out on our vacation and rushed the parts to get my car fixed quickly. The whole service department was great! Thank you all so much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The purchase was excellent!

By SunnyWC on 8/22/2018 at 5:17 PM. Helped by Juan and Miguel.

The purchase was excellent!juan and Miguel made my experience A plus and highly recommend them. Their teamwork was appreciated since I was so far away before taking delivery of the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Fear!

By FITlady on 7/9/2018 at 9:35 PM. Helped by Juan Guzman.

Gone are the days when a woman had to be accompanied by a man when purchasing a car. This is the second vehicle I have purchased alone at Honda of the Desert and I encourage all women to be assured that they will be treated with honesty, respect and consideration for their needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales Experience

By Car2018 on 8/16/2018 at 12:51 AM. Helped by Eric, Jeff.

Not often do you get to have a sales experience that you actually get to feel went far above and beyond your expectations. Working with Jeff and Eric at Honda of the desert was a phenomenal experience. Was looking for a used car and these guys gave me a no haggle experience. They pointed out a nail in the tire and insisted on service replacing it for me. At no charge!! They earned my business for the next car I’ll be looking for. Angela Q- Indio Ca

I would recommend this dealer.