Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department at Honda of Joliet

By Mary on 8/18/2019 at 12:11 PM. Helped by Steve in the Service Department.

I received excellent service at Honda in Joliet for a recent problem with my CRV. I especially want to thank Steve in the service department who was so pleasant to work with and kept me well-informed as they diagnosed and fixed the problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Great

By Jlopez07 on 8/15/2019 at 3:39 AM. Helped by Eddie and Edgar.

Edgar and Eddie weren't pushy like other dealerships and salespersons. They gave me a good price for the far i bought and a good value for my trade in. Excellent service and a comfortable environment. I couldn't be any happier with my new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying our 5th Honda at the Joliet Honda Superstore

By masfiddle on 7/1/2019 at 1:06 AM. Helped by John Zepeda. Also 5 stars.

We have always been satisfied with servicing our Hondas at the Joliet Service Center and were again pleased to buy a new car this past week. We worked with John Z and Rich P who took us through the lengthy selection and purchasing process. They were both patient and helpful to satisfy us with the final selection and pricing. Our new Insight Touring was sent for from another dealership and had a small fix needed which delayed getting our car for another day. They spent time outside in the 90 degree heat setting up and explaining all the electronic features. We are very happy with the smooth quiet drive and are looking forward to all the gas saving features with this hybrid. We came back yet another day to get the all weather mats for the floors and Ted was very helpful with that. All in all we are very happy with our new car and the kind people at the dealership. We only hope that the process could have taken less time - the dealership was very busy the three days we were there. Robert and Mary Smelser P.S. The cookies were delicious!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car buying experience

By PC happy on 6/13/2019 at 11:39 AM.

Purchased new Honda passport, worked with Justin whom was very easy to work with ,talk too Answered all our questions, no pressure any time. We liked that when we test drove he let us discuss the car and not try and sell us while we were driving He made the car buying process very pleasant

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Buyer Beware

By Misu187 on 6/11/2019 at 1:11 AM.

I would never make another purchase from Honda of Joliet. If you do make a purchase make sure it's during the day. Inspect the vehicle very carefully because if you find any damage after signing the paperwork you'll be out of luck. Lesson learned.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Sandra0926 on 6/3/2019 at 11:59 PM.

Service always amazing. People very friendly and helpful.Oren always there for us if we have any questions about my new Honda CRV.I will recommend Oren to all my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

High Compliments to Mike Poulos

By Tom Ochocinski on 5/29/2019 at 10:02 PM.

I can’t say enough good things about my sales experience with Mike Poulos. First, he was there early in the morning, ready to assist me. That was terrific I knew which car I wanted, the Insight, but his careful and thorough explanation about how this hybrid car works, and why Honda is the brand to choose made me feel very confident that I was making the right choice. Unlike other car purchases, I felt no buyer’s remorse. Then he quickly and efficiently guided me through the rest of the car buying process. Hia thorough review of all the features of the Insight and how to use them was not only educational, it was fun. I think Mike’s best quality is himself. He is very sincere, honest, friendly and enthusiastic. And he always listened closely to what I said, and what I asked about. I highly recommend Mike Poulos, to anyone who is interested in buying a Honda. I think Honda of Joliet should be very honored to have him as an employee. And for my next Honda, I will ask for him specifically. Thank you, Tom Ochocinski

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, fun and easy!

By vglaum on 5/19/2019 at 11:06 PM.

Rich and JB are the salesmen that assisted me. They are wonderful to work with and very helpful! They made my experience a breeze and I'm very happy with my decision to go to Honda of Joliet for my next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A damn good time

By cwpainter on 4/28/2019 at 1:02 AM.

Buying our Honda here was the best experience ever buying a new car for me. Ted, Tamara, John and Kurt were awesome to work with.

I would recommend this dealer.

Overall Rating

2.5  

3   Overall Experience
2   Price

Great salesperson

By Gwen on 5/11/2019 at 9:27 PM. Helped by Lisette Perez.

I did not end up buying a Honda but had a great experience with salesperson Lisette Perez. Be sure to ask for her! Knowledgeable, friendly, and truly caring about meeting your needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Mario on 3/8/2019 at 5:02 PM.

My wife and I had the pleasure to meet Tamara when we were shopping for a used Honda. She is friendly, honest, knowledgeable and enthusiastic. The dealership was very forthright in presenting all available info on the vehicle including maintenance that is still required. I come in to ask Tamara what used Hondas they have because she is just so nice to work with.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Stay away from this place

By Unhappy in joliet ,Il on 4/26/2019 at 1:23 AM. Helped by Brian krakowski.

I purchased a 2019 cr-v exl back in december '18 nothing but problems . Had to jumpstart 3 times before it had 200 miles. Has been in the service shop 4 times now , 2 times for overinflated nitrogen tires and for fuel leaking into engine oil or" oil dilution" Dealership disposed of diluted oil without getting anylized as rick korallis says "sevice techs are not chemist" and changed oil and the fouled sparkplug from cylinder #2 and send it out the door with no fix for oil dilution but told to drive on highway at least once a week and oil dilution is normal .Fast forward a few days and cr-v backfires with 1044 miles on it. We were given a loaner and called back the next day to pick up our car and that our backfire claim is unfounded and there is nothing wrong with it. Was it touch with owner / GM rick korallis letting him know I was unhappy and wanted him to make this situation right . We wanted a vehicle with all safety feateures the exl model had but only passport or pilot had them without out getting another 1.5 turbo the cr-v had and that I'd have to pay the differance in vehicles. I never got into numbers with rick being that we didnt want to spend any more money. We paid over 36k total with extended warranty for this headache. I've filed a claim with NHTSA about this serious stalling issue from oil dilution and waiting on honda corporate to get back with me. Now rick korallis says its between me and honda now because I've reached out to NHTSA about safety issue and called honda . Now rick demands loaner back within 24 hrs and I cant keep their loaner hostage but service manager mark says we can pay for a rental from there !! No thanks. Ive purchased 6 vehiches from there over the last 13 yrs and this will be last. Be forewarned and stay away from this place at all means. Honda superstore of joliet is is where they treat you like family, its what you'll hear when being put on hold when calling rick korallis only to be picked up by john wise"guy" talking over you to quit talking that he is here to help me and that he practically runs the place for rick korallis. Thanks alot rick for "making this right".

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

purchased a 2017 Civic

By Mbs7227 on 4/3/2019 at 9:14 PM.

Rich Ponulak was very knowledgeable about the car I was purchasing. He was very helpful to make the process as painless as possible. Overall a great experience at Honda of Joliet!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Stars

By rushi747 on 4/2/2019 at 3:21 PM. Helped by Chrisnah, John King, Andi.

Awesome experience. Drove an hour to get to this dealership but totally worth it. BIG Shout-out to online Sales Rep ANDI, Sales Rep CHRISNAH, Sales Mgr JOHN KING, Delivery Co-ordinator KURT, Finance Mgr PATRICK for making my shopping experience fair, easy, comfortable and amazing. No haggling. No lying. True commitment to prices. Chrisnah was very calm, courteous and polite, made us feel very comfortable, explained all the info we needed to know, answered all of our questions thoroughly. John King is super cool and nice. Patrick patiently answered all of our questions regarding payments, warranties, interest, accessories and that too with patience. I would definitely drive an hour away just to shop here for my next car. Thanks HoJo!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

JB was super helpful

By heatherlynn on 3/30/2019 at 11:35 PM.

JB helped me find car my next car and made the process easy and streamlined. he was super patient, open, and honest through the entire process. thanks for all of your help!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Sales rep

By Mary on 3/30/2019 at 4:49 PM. Helped by Liz Perez.

I was shopping for cars and Honda was one of my choices. I had the pleasure of dealing with Liz Perez. Liz was informative, polite, very responsive to my questions, and followed up after each of my visits with a text or email. If you are in the market for a Honda, I recommend you ask for Liz Perez at Honda of Joliet.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They bribe customers for stars

By Transparency4all on 3/26/2019 at 4:04 PM.

Horrible dealership. Shady owner. I feel bad for the employees. I'm embarrassed to have went there. Do some research and take your business elsewhere ?

I would not recommend this dealer.

Overall Rating

3.6  

4   Customer Service
3   Friendliness
5   Overall Experience
2   Price
4   Quality of Work

Professionalism at its' finest

By Doretha4real on 3/23/2019 at 4:25 PM.

From the onset, Mr. John King worked tirelessly with me throughout the purchasing process. Quickly, one discovers that his professionalism is strikingly, unique. Unabashedly, he advocates for the customer. He is a rarity. Mr. King is an unformidable force to be reconned with, in my view. Without question, he is definitely, an asset to the company/organization, extolling your vision, your integrity and your future. He is a tremendous listener. And, he strives to marry what the customer envisions and what can be actualuzed, realistically. There is a willingness on his part to engender the customer with personal confidence. My experience at HONDA OF JOLIET was made exceptionally, pleasant by Mr. King's engagement, involvement and advocating for me, as a new customer. Two previous visits to the dealership helped establish a working collaboration for the good of all. On January 25, 2019, I ecstatically, drove away in a 2018 new HONDA ACCORD with superior ( VIP) features. Let it be known that Mr. John King is a premiere and dedicated employee. So I will say, Mr. King you are a fresh, dynamic breed!!!* Respectfully yours, Doretha Ross

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great first car buying experience!

By jaredkoch on 3/21/2019 at 10:01 PM. Helped by Andi.

Oren was a pleasure to work with he made my first car buying experience amazing. Walked me through all the steps. And was a super funny guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Treated fairly !

By The New Honda Family on 3/17/2019 at 2:06 PM. Helped by Liz Perez our sale person.

Honestly with some research on cars my wife and I narrowed our options down to the Honda CR V EX. Now this car would be our first ever owned Honda but we felt that the Honda CR V EX would offer what we are looking for in a car with gas mileage, safety, and value for the money. My wife and I worked with Liz Perez she was great ! The funny thing about how we met Liz was we just pulled into Honda of Joliet and was getting out of our car Liz and two other employees were walking by and LIz took the time to turn around and ask my wife if she could help us, my wife responded by saying "this is your lucky day " ! Like I said LIz was great, she brought up 2 different options of Honda CR V 's for us to test drive. Liz explained all the features of both cars to us so that my wife and I had a better understanding of each option of Honda CR V for what we were looking for in a car. I could go on and on and on but in short my wife and I felt we were given a good deal ! So, this is why I gave Honda of Joliet a five star rating and also sharing the five star rating is Liz Perez ! More reviews may follow in the future ! P.S. Just want to mention that the atmosphere of Honda of Joliet was comfortable and friendly !

I would recommend this dealer.