Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

3.0  

3   Overall Experience

Not to bad

By Not to bad on 3/18/2019 at 12:01 AM.

Miguel Aleman and Osvaldo Rosa were awesome very helpful and professional did there best to help you out. Nick Salerno on the other hand reminds you of the car sales man trying to take advantage of you with hidden fees, empty promises, not very genuine. Its very hard to do your job when you have a manager like this. I will try to look past one person not to give the this dealership and others a bad name.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Helped when others would not

By Chris on 3/14/2019 at 12:04 PM.

My Mother leased a car with Causeway Honda. Instead of renewing her lease, she choose to lease a Subaru. Instead of just taking the car back to the Causeway, she was instructed to deal directly with Honda Financing. As a favor to the Subaru dealership, John McGraw went out of his way to make arrangements for the Honda to be returned to his dealership. The whole process took less than 15 minutes. John was friendly, professional and made it so easy. greatly appreciated his assistance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST SALES EXPERIENCE EVER

By Pl1992 on 3/9/2019 at 10:18 PM.

IF YOUR GOING TO HONDA UNIVERSE. DO WASTE YOUR TIME WITH ANY OTHER SALES REPRESENTATIVE. GO SEE CARMINE BUONO. IF YOU GOT QUESTIONS ABOUT ANYTHING HE GOT THE ANSWERS. YOU WILL LEAVE HAPPY AND GAIN A FRIEND. NO ONE TAKES CARE OF YOU LIKE CARMINE. THANKS FOR THE EXCELLENT SERVICE. WILL DEFINITELY BE BACK TO BUY MORE CARS FROM YOU!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price

Great Experience

By JXC on 3/2/2019 at 4:08 PM.

Steve was my salesman and Nick managed the financial negotiations. They made this a very pleasant car buying experience. I was thrilled to have both as I don't react well to strong arm sales tactics and both made me comfortable during discussions. I walked out feeling like I got a good deal. I would definitely recommend them to anyone shopping.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Ekaiser77 on 3/4/2019 at 11:27 PM.

Worked with Carmine to get a solid deal for my daughter. He was honest and straight up. Made the experience fast considering i usually need to drink heavily to deal with dealers. Would definitely recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Louibe04 on 3/4/2019 at 11:42 PM.

Everyone is so nice helping us through the process,Neil Goldstein and Nick Salerno you rock.I never thought of getting approved at all.I was a bit nervous at the same time due to my bad credit history.i really appreciate of the outcome all in all.happy and satisfied with the transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely amazing

By Sadebland on 2/28/2019 at 8:51 PM.

I had a very pleasure experience at this location especially as a first time buyer carmine was very helpful and every way possible very welcoming I would recommend anyone to this location all the staff was friendly also

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Carmine is the best!

By Hondaused on 3/2/2019 at 1:40 AM.

Just bought a used Honda accord from Carmine. I didnt think it was going to work out for me but I have never seen a salesman work as hard as Carmine did to help ne out. I explained my situation to him and he said don't worry about it I'll get you that car and he did! Carmine was excellent and I wouldn't go see anyone else

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Survey

By Cargirl#724 on 3/1/2019 at 5:05 AM.

John McGraw is an all around fantastic man. Very kind, thoughtful, and definitely goes out of his way to make sure every customer at Honda Universe is satisfied. Would rate his customer service 10/10.(:

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Carbuyer on 2/28/2019 at 11:57 PM.

the Staff was very helpful any questions I had about the features of my new car they had the answer for! The prices were unbeatable a overall great experience at Honda universe . Will definitely be returning in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By kseymou02 on 2/28/2019 at 4:54 PM. Helped by Harvey Schneider.

Brought in my 2013 Honda Insight for service and was very pleased with the service team. They were very helpful with the service needed. They never push repairs or any other services that arent needed just to get business. Would recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good buying experience

By Art123345 on 2/27/2019 at 9:54 PM.

Carmine was a great salesman and took the time to find the right car for me. Definitely a straight shooter. I would recommend him to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very patient

By Paulie on 2/25/2019 at 5:48 PM.

Very good drove a lot of cars awesome people clean dealership great coffee fast service department a lot of vehicles to choose from. Sales department great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CHRISTINA IS AMAZING!!

By Gerri Kirby on 2/25/2019 at 8:19 PM.

5 stars is not enough to give this woman. Christina is a God-sent, she really went above and beyond for me and I’m so grateful! I honestly could not have asked for better person to get me in a car that I absolutely love. I refuse to go anywhere else to a car. Thanks to Christina, Honda Universe has another permanent buyer. THANK YOU CHRISTINA!!!!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By toph36 on 2/24/2019 at 10:25 PM.

John McGraw - Customer Relations Manager, Neil Goldstein - Sales Consultant, and the rest of the team at Honda Universe made the new car buying quick and easy. The CRV that I wanted arrived at the dealership as I was making my decision, and John and Neil were able to get the CRV off-loaded from the truck and prepared for me to drive away with it quickly. Great experience all around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Honda purchase

By jcfd4207 on 2/23/2019 at 1:14 AM.

Carmine was helpful and made our deal happen with the price that was agreed on. Very easy and very helpful and made the process simple

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OUTSTANDING

By Arthur32 on 2/22/2019 at 5:05 PM.

Carmine Buono was OUTSTANDING in making this process very easy going and it is definitely the best experience I had in a dealership! I recommend everyone to go see carmine buono

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy from Carmine!!

By GGrasso on 2/22/2019 at 12:21 AM.

I was very happy with the car buying experience with Carmine. He was friendly, knowledgeable, and respectful. At no point was there any pressure, he made me feel comfortable with the whole process. I highly recommend him!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy A Car from Carmine!

By KAInQueue on 2/21/2019 at 8:50 PM.

Got my new Honda from Carmine and I have never gotten a deal this good anywhere else. No bait and switch, no games. Carmine should be running a store, not selling! Seriously, go see Carmine for your next car. I know all my friends and family will be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very nice people very helpful

By matt on 2/20/2019 at 3:28 AM.

was there early in the morning and it was cold and windy they seen me pull in they came right out and ask me if i need help and got me to steve umoru which is who i had an appointment with and through out the few hours i was there they were very helpful with getting me into a car

I would recommend this dealer.