Dealer 2-Year Rating

Overall Rating

3.7 / 5
Customer Service
3.7  
Friendliness
3.8  
Overall Experience
3.7  
Price
3.7  
Quality of Work
3.7  
Service
2.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By Joshua Frank Ruiz on 2/1/2019 at 8:12 PM. Helped by Pete Rodriguez.

Was my first time buying a new car, Pete Rodriguez gave me a great deal and did above and beyond to make everything happen with professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By jjpulido on 1/4/2019 at 10:45 PM. Helped by Juan Garcia.

It was my first time at Downey after going to Community/Ocean Honda for 12 years and couldn't be more happier with the change. Juan is the absolute best! He was so easy going and knowledgeable on how to navigate my lease situation with the other dealership. He laid everything out plain, simple and was able to get me into the exact car I wanted! If you want a great experience and drive off feeling amazing with your experience; Juan is the guy to do that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is an awesome dealership

By Gabe on 12/5/2018 at 2:02 AM. Helped by Pete r.

The experience was great! I got all the info I needed very quickly and the salesman Pete was very helpful and provided me with details to all my questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Raul Cota from Honda World Downey

By Tonytony111 on 12/7/2018 at 5:06 AM. Helped by Raul cota.

Was my first time buying a new car, Raul gave me a great deal and did above and beyond to make everything happen with professionalism

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customer 🙂

By VeroGee on 12/6/2018 at 6:51 AM. Helped by Juan Garcia, Vincent, Joseph Juarez, Grace, Angel.

Went in on Saturday evening to test drive some cars with my husband. Juan Garcia showed us the new Honda Accord and of course the Pilot. I’ve always wanted a pilot. We talked about numbers and what I was looking for and told them I’d be back to let them know what we had decided. I knew that I wanted the pilot and my husband agreed. Unfortunately they didn’t have it in stock so I was going to have to wait. Juan and Vince got on it and started checking where they can get ahold of one as soon as possible. Today, Wednesday December 5th I walked out with my new pilot. Grace showed me all the features to my new vehicle, Joseph Juarez made sure we were being helped and offered us beverages and Angel in finances was helpful and accommodating. Thank you to all the helpful Honda employees who made my visit quick and fun! 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daniel

By Miggyomatic on 12/1/2018 at 8:28 AM. Helped by Daniel.

Great dealership. I came to test drive some vehicles and ran into a sales assosiate named Daniel. He went above and beyond to get me the best deal and i was extremely please with his service. Will definately recommend this dealer and Daniel to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Thank you Daniel Garcia

By Pcervantes1 on 12/1/2018 at 2:33 AM. Helped by Daniel Garcia.

He was very knowledgeable about the vehicles and very helpful. I’m coming back to him with my sister ! Come ask for him I felt comfortable being a woman and not knowing much !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Ana on 11/30/2018 at 11:09 PM. Helped by Pete Rodriguez.

I stopped by looking for a 2017 Honda Accord was helped by Pete Rodriguez. He was very helpful and had a lot of knowledge about the cars on the lot. I was not ready to buy just yet but I will return and ask for him again, great customer service! Highly recommend Honda World Downey!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service

By Kdfn69 on 11/30/2018 at 9:29 PM. Helped by George.

I just took my car there and I’m very Unsatisfied with the job they did it’s over price and they lie to you About how much your going to pay! They tell you one price and after it’s all done they wanna give you another one. And for the job they did I can’t see no difference it feel the same and I’m not planning on going back ever and I’m telling all my family and friends that go here not to go ever again!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By SherryB on 11/30/2018 at 8:43 PM. Helped by Raul Cota.

I had one of the best experiences here, everyone was nice and understanding. The sales representative Raul Cota was very helpful and well informed of the cars. I was unsure on what car I wanted but Raul helped me find the perfect car for me that best suites my needs and my budget. He was respectful, understanding, and was knowledgeable about the cars on the lot. I was nervous about going to the dealership but Raul made me feel comfortable and didn’t pressure me into buying a car. I love my new car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ask for Danny Garcia!

By Military Mom on 11/30/2018 at 7:55 PM. Helped by DANNY GARCIA.

Danny Garcia is a great salesman. He is knowledgeable of all the cars on the lot! (I know because I tested most of them) . He has patience an was honest. A rare quality in a car salesman. He did make car buying easier! Thanks Danny! PS I Love my van!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scary , nerve recking surprisingly easy

By Janet21 on 11/30/2018 at 6:52 AM. Helped by Luis Pimentel.

Worked with the sales person Luis Pimentel , he went out of his way to get me and my mom a car! Even if we had objections he found a way to make it work . We went home very happy . 🤗

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly

By Ilovediana22 on 11/29/2018 at 11:09 PM. Helped by DANNY GARCIA.

Honda world is a great dealership thats always willing to work with their customers. I had the privilege to work with sales men Danny Garcia. Danny is always willing to fight for his customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Juan García great service

By AGarcia on 11/30/2018 at 2:10 AM. Helped by Juan G.

By far one of the simplest and smoothest car purchase. With great knowledge to the product and making it simple. Thanks to our sales rep Juan García , left the dealer with a brand new CRV. Wonderful service by Juan G.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Stars

By ergtwtgfwer on 11/30/2018 at 1:07 AM. Helped by Pete Rodriguez.

Pete hooked me up on a test drive of the new Honda, go see him if you need any thing, easy going guy rare you see at a dealership.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service to replace a headlight

By leetony10 on 11/28/2018 at 6:05 PM. Helped by Ivan Padilla.

Let me start by stating that I would not recommend this service center to anyone. The only reason I came to this place was because of location, but i guess that is not all you need to think about. i left my car on a friday morning and no change was done because they could not get the parts. i left the car on a wednesday (making sure because the service manager told me that on tuesday they will have the part/ i confirm on monday and he changes his words and tells me to come wednesday) but i receive a phone call from service saying that the headlight was scratched and they did not replace it. come again on saturday. i dont know about the service managers, but i care about my time. i had to wake up an extra hour earlier to drop the car and get to work on time. (not to mention that on friday when i asked for a shuttle the service manager told me that it left / the car was parked right outside) wake up people. look at your reviews. there are plenty of places you can go.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Long time satisfied client.

By Axelr on 11/25/2018 at 8:09 PM. Helped by John Steele.

We are so happy and extremely satisfied with Honda World Downey. We recently leased a 2018 Honda Civic, that John Steele helped us with. He was so professional and a pleasant to work with. John is an asset to Honda Workd Downey. Thanks everyone, we will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great place to buy a car

By gaspar arguello on 11/28/2018 at 7:58 AM. Helped by JUAN GARCIA.

So we referred gustavo lopez who bought a 2018 honda hatchback ex from Juan garcia internet manager. he was in and out in about 90 minutes. no pressure whatsoever. its scary walking into a dealer where you see 20 plus guys outside, but since we had dealt with juan and it was a no brainer he helped gustavo and his wife and we are very happy thanks juan garcia, had no idea gustavo had allready been talking to juan for about two weeks prior to the sale .what a small world

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 accord certified 3,000 miles

By frank on 11/28/2018 at 12:54 AM. Helped by juan garcia internet manager.

first of all i want to thank juan garcia who helped us getting into a honda . i had a toyota prius that was giving me problems so i got a hold of honda world downey and made things happen . from a-z the process was smooth . we got a 2018 accord lx certified with only 3,000 miles . we love our car. ask for juan garcia internet manager . this place will help any kind of credit .i also got a 7yr 100,00 warranty becasue it was certified . im glad these guy helped me out. thanks to all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

i was looking for a honda and found juan garcia

By gaspar arguello on 11/26/2018 at 6:55 AM. Helped by JUAN GARCIA.

great customer service , juan garcia fleet manager helped us out and we walked out with a new car. ask for juan garcia / he knows his stuff . no pressure whatsoever. thank you guys. buy a car from juan garcia

I would recommend this dealer.