Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Honda Pilot

By Michellegtran on 11/22/2017 at 9:55 PM. Helped by Tuan, Ben.

Came in looking for a Honda Pilot. Left within two hours. Negotiation with the price was quick and easy. I was very happy with the price. Salesman and finance worker were both helping and informative. I am happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda World Westminster

By Erika.G. on 11/15/2017 at 4:02 AM. Helped by Malek.

The salesperson was very friendly, helpful, and understanding. I have very poor credit and he helped me leave the dealership with a new car. Honda World works with you..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By Honda Service on 11/7/2017 at 5:36 AM. Helped by Cindy Vu.

I’m totally satisfied with the service performed by Honda World Dealer’s staffs, especially Cindy Vu, she is very friendly, understanding and very professional in servicing the customer! Thank you sso much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very remarkable and rewarding car buying experience!!!

By MorpheusB on 10/11/2017 at 10:41 PM. Helped by Khalid Abousamra, Benjamin Bach, Selma.

Intelligence, compassion, concern, empathy, respect, accommodation, understanding. All of the car buying experiences I have ever had, this was the most “HUMAN.” These are the types of young men I would want in any organization I was owner of. They are a credit to themselves, your dealership and humanity as a whole. You should be proud of them. They both deserve commendations for the exemplary work, and both raises and promotions to keep them on staff before someone recruits them away from your organization.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

friendly service with everyone

By any2312 on 10/9/2017 at 4:06 PM. Helped by jd and ben.

walked in yo see the new civics ad I received great customer service they worked with me and would highly recommend Honda world yo my friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new car

By Gwen Gonzalez on 10/5/2017 at 7:48 PM. Helped by Chester.

This was by far the best experience I have ever had at a dealership. I shopped around and Honda World gave me the best deal hands down. Chester was my salesperson and he was amazing! Friendly, patient, knowledgeable and wants to make the customer happy. I will definitely refer my friends/family to this location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service for our Civic

By Bette Eastland on 9/22/2017 at 11:06 PM. Helped by Cesar Rodriguez and Cindy Vu.

Our car was in the body shop due to an accident. I let Cindy Vu know that I thought that the Civic was due for a lube and oil change and asked that if at all possible that it be done while the car was at Honda World. Cindy, always reliable and professional, saw to it that the service was done before I came to check out the car. Also, your Body Shop Manager, Cesar Rodriguez was ever so helpful and actually called to give me status updates and reports on how the repair work was coming along. We are very pleased with Honda World service both in the Body Shop and in the maintenance area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall service

By James on 9/8/2017 at 9:44 PM. Helped by Alejandro.

Brought in car for air bag inflator recall. Service was performed in time frame quoted. Was contacted by phone during day with updates on service work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service. Cindy very helpful! :)

By Deana L Reyes on 9/8/2017 at 7:43 PM. Helped by Cindy.

Customer Service great! Everyone very helpful and friendly. I appropriate the sales associate going over future needs and giving helpful advice. I only take my car to Honda world for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brake service

By MHill on 9/6/2017 at 9:14 PM. Helped by Kim Nguyen.

Kim Nguyen was super helpful. Brake rotor service that was under warranty. Got my car in and out quickly and assured me everything would be covered by Honda with no hassle. Would definitely recommend Kim.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, great people

By Martz27 on 9/3/2017 at 6:35 AM. Helped by Cindy.

I have been coming here for many years, and everyone is always pleasant and helpful. I love my pilot and I bring it to Honda world because I want it to last me a long time.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Fraud & False Promises

By Ray on 9/2/2017 at 6:53 PM. Helped by Chris and Armin.

This dealership is Unethical, Deceitful, & Dishonest! I found a used Honda Accord on Autolist located at Honda World in Westminster. I called the dealership and spoke with Chris (salesperson) to make sure the car was still available. I also inquired about the price because under the price of the car it said to "make an offers." Chris asked for my number and said he'd call me back. Chris text me back and we agreed on the price via text (see attached). I clearly told Chris please do not waste our time. I clearly clarified and confirmed the price more than once via text. I was pretty confident as I had everything in writing on what was supposed to transpire once we arrived at the dealership. We drove over thirty miles on a late Friday night (last night to be exact) with high expectations on purchasing this vehicle. We finally arrive only to be told Chris had an unexpected emergency and had to leave. umm, okay! Jimmy, a salesperson approached us and said he could help us. We proceeded to test drive the car and when we returned back to the dealership we began showing Jimmy the text from Chris and he abruptly told us there was no way he could sell us the car at the price Chris and I agreed on. We were stunned! Per the text from Chris he told us to speak with Armin, if he (Chris) wasn't around. We then asked to speak to Armin. Jimmy goes to get him but he's apparently with clients. We agreed to wait. After thirty-minutes of waiting Jimmy informs us that Armin said, "there's nothing he could do." At this point we are beyond furious and demanded to speak with Armin. Armin finally comes out to speak with us and he seemed extremely agitated as if it were our fault that Chris had blatantly lied and used bait and switch to get us to come to the dealership. Armin began to deny the fact that Chris had given us the price of the vehicle until we showed him the text. He quickly changed his tune and offered us a gas card as if this would seal the deal... NO WAY! This is just the beginning. I will post on every social media that'll let me post to let potential buyers know that this dealership is full of scammers. I will also seek whatever recourse I can from this UNETHICAL, DECEITFUL, DISHONEST DEALERSHIP! Honda World-One of OC's finest Scammers! Extremely Dissatisfied Customers FYI if anyone would like to see the text please let me know and I'll send them to you. I don't have the option to upload them on this website.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exactly

By Candipat on 9/2/2017 at 2:10 AM. Helped by Sale person (Cole) finance mgr (hieci tran).

Sale person was nice service is good finance mgr nice and I love my car been dealing with Honda world Westminster for 3yrs now just got a 2nd car from them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Tilak on 8/26/2017 at 11:27 PM. Helped by Service.

Execellent service as expected replaced the failed part part of warranty xecellent service as expected replaced the failed part part of warranty xecellent service as expected replaced the failed part part of warranty

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By nguyenlyjenn on 8/25/2017 at 7:00 PM. Helped by Kim and Tommy.

I went into the dealership to get my car serviced and I know when that's the case it's usually a long wait for an oil change, tire rotation and alignment. My advisor made sure everything was taken care of and I was kept mobile since it was going to be approximately 4 hours until my car was done. She met with me after and went over what I may need later on and what was done to my car. Kim provided me excellent service and I'll be definitely going back to her!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Bad service

By Amalw1 on 8/17/2017 at 1:31 AM. Helped by Unknown.

The worst place to go After 25 minutes waiting for the worker Hi asked me if I have an appointment My service was just change oil

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Busy saturday

By Mikas on 8/15/2017 at 12:19 AM. Helped by Alena.

The dealer place was so busy but the representative graciously informed us of the wait time. Experience was really nice. Finished ahead of expected wait time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Car low interest

By Rodelc23 on 8/11/2017 at 8:05 PM. Helped by Lito bautista.

Lito was knowledgeable and very experience man.very friendly and funny..he was able to give me lower rates on my car which is amazing thanks Lito..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying Honda Civic - EXT

By Musaab Al. on 8/10/2017 at 3:59 PM. Helped by Kifah Kharouf.

Nice friendly team at Honda World , reasonable price! You will also get full tank of gas and car wash . What amazing customer services , so excited

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast Service

By TT on 8/7/2017 at 7:11 PM. Helped by Mydam Chanthavong.

Came in for a software update. Mydam Chanthavong was very nice and the service was fast. Appointment at 8am and got home by 10 - was expecting to wait more than 2-3 hours. Also, free car wash :)

I would recommend this dealer.