Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By SB Methven on 8/20/2017 at 11:49 PM.

From replying to my requests for information over the internet to going on test drives in several vehicles to laminating my temporary license it was a great experience. The covers over the cars only presaged the care for the customer. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Best Dealership Experience I've Had

By Jeff Hoetmer on 8/14/2017 at 1:58 AM.

Number one, the people were great. My sales consultant, Darrin Turner was just a good guy to work with when purchasing a vehicle and knowledgeable about all the features on my new Truck. Josh the sales manager, gave me an outstanding deal on a new truck, which lured me all the way from Wichita, Kansas, and was fair on my trade. The finance rep, Dominykas, was informative and efficient in that process as well (and can talk college basketball as too; when you see him you'll know why). I just felt like I was dealing with good people who were interested in creating as good and hassle free buying experience as is possible.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

No pressure, honest sales people.

By Mark Keesling on 6/4/2017 at 5:30 PM.

I enjoyed what struck me as honest sales people applying no pressure to buy but instead, only assisting in my search for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and Price, Very Pleasant Transaction

By edisonalum on 8/11/2017 at 11:16 PM.

The people including Scott Upton and the Sales Manager Josh Matney were very easy going and easy to work with. No high pressure. Just straight talk about a the Price and some accessories that I added to the deal and we made the deal quickly without stress to me, and now I have the car I wanted. They were accommodating in the delivery of the vehicle in that I had to come back 3 days later to pick up my car. I would highly recommend Bartlesville Honda, or Honda Of Bartlesville as a great Dealer to buy a car from, especially if they are searching for a Honda. This is the third brand new car I have bought from this dealer. I am sure their service and professionalism is the same for their used cars of different manufacturers. Great Experience overall!! Highly Recommend!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent new auto purchase experience.

By Dean on 8/11/2017 at 9:01 PM.

New auto purchase was a pleasant experience. Salesman, Doug Weber, was very knowledgeable of product and helpful explaining auto function. Also excellent Sales manager and F&I Manager.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Hate buying a car.......BUT

By smartin418 on 8/10/2017 at 5:11 PM.

I don't like buying new vehicles. Nothing about the experience is enjoyable.....BUT I have to say working with Beene Stephenson was actually a pleasure! He was very knowledgeable and explained the new features on the car. Thanks Beebe for a great car buying experience and all your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence Delivered

By Terry B. on 8/9/2017 at 3:17 AM.

I inquired about a car online and received an excellent offer in a very short time. I called to reaffirm all of the small details, document fees, etc., were included in my offer as requested. To my surprise, there were no loose ends. I called today to make sure the car was available and it was. I drove over an hour and a half to see the vehicle and reaffirm my offer in person. Nothing changed and all was as presented online. The car was ready for a test drive and I was greeted by my sales rep when I arrived. Needless to say, I bought the car. The deal was super easy and no pressure or gimmicks were presented to me for consideration. I've owned a Honda since 1995 and this was the first time I was ever offered a Honda extended warranty and not a third party junk warranty. This was the only thing presented to me aside from the original deal, which was perfectly fine and part of their doing their job. Still, no pressure to buy anything extra. Simple presentation of the benefits of Honda Care. In the end, my experience was GREAT and I would recommend this dealership to anyone looking for a GREAT deal and a place that treats you like you've done business with them for years even though this was my first time with them or ever visiting this dealership for that matter. As a customer, they exemplified what it means to serve the customer. As a side note, I live in the Stillwater area and have access to numerous Honda dealerships within an hour or less of my home. This dealership exceeded my expectations and I suspect they will exceed yours too if given a chance to serve you. I hope this review will stand as a testament to their willingness to serve you with excellence. As a customer, I demand perfection, but excellence will always suffice. Great job Honda of Bartlesville! Terry B.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

They pulled a bait and switch omw

By Hailey McBroom on 7/28/2017 at 4:22 AM.

I find a HIT LT 2008 The color was sandstone beige and the interior was cashmere (light) color I ready car fax drop it then said I wanted i put 500.00 down to hold i went back late and Jerry the sales man helping me rushed me inside to lay the rest and signed paper work when I .came out to get my car it was Charcoal grey.. now my dad test drove the original car so did and my 8 year old son was there I told them right off this wasnt my car but since I really didn't like the tan it was in greatshale 2 owners. When I packed up he did on the grey caradsaod why did you get a different car i said I didn't they scammed me! I have simply asked for my money back this careaks water and had it checked it a and a lot is wrong with it!I'm a single mom of 2 and this place scammed me good and actions will be taken they even Doctored the carfax and whites kit the color!!! Please don't use these people they lie as cheats you.. this is far from over! The owner bassicly said tough!I have pictures of so evidence and like I said buyer bewear!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

buying new crv

By Carolyn Ann Ayers on 7/25/2017 at 5:43 PM.

Doug weber done an excellent job of explaining the buying process and an excellent job of showing us how to use all of the features on our new vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beebe was a great salesman!

By Stephanie on 7/23/2017 at 6:54 PM.

Great experience! No high pressure sales & they are willing to work with you to get you in the car you want. All of the salesmen were very nice, but we worked with the Internet Sales Manager, Beebe, he was very informative about the car & made me feel extremely comfortable & confident in making my car purchase. The Financing department was courteous & didn't waste our time haggling interest rates. We were out the door with our new car & parework in hand very quickly. This was great since I had my two children along for the ride!! Highly recommend Honda of Bartlesville over any Honda dealership in Oklahoma. Best experience I've had buying a new car!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst ever!!

By Kim Williams on 7/21/2017 at 4:00 AM.

I went to look at used cars. I was trading in my jeep. The first time I went by myself with my 5 year old son. The salesman was semi helpful. Went back a few days later with my husband and child. The salesman that greeted us was very pleasant, I told him I had spoke to another salesman a few days before and he went and got him. Once he arrived...he didn't bother to get off his golf cart which he parked in the shade. He was rude...I had to go ask for the key to look at the car and show my husband. He called me a liar to my face when he asked me what my jeep booked for (mind you I looked at the same Kelly blue book website he did). I left very angry and unhappy! I decided to take my business elsewhere. We went to Tulsa to another Honda dealership and received nothing short of amazing service!! They were simply amazing...I will never visit Bartlesville Honda again!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time Honda buyer

By praeas on 7/18/2017 at 3:21 PM.

I shopped around and ended up close to home with Bartlesville Honda after recommendations from family. It was a positive experience and I will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super easy car buying

By Katie with a Car!!! on 7/17/2017 at 12:00 AM.

For my first car-buying experience, I had been to other Honda dealerships in Tulsa area and none had exactly what I wanted. Beebe at Honda Bartlesville was the only one who was willing/able to order the car, and it got here within a few days! Beebe explained every feature of the car in the test drive and then went over more information in the Owner's Manual with me. Beebe and Dominykas the finance guy answered all my questions and gave me time to think and talk over options with my parents before making a decision. Both were exceptionally helpful and buying the car was a lot less-stressful than I thought it would be. The next time I buy a car I will go back to Honda in Bartlesville.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, easy and efficient car buying experience!

By Valarie Callaghan on 7/10/2017 at 8:06 PM.

Beebe knew exactly what I wanted and made it happen in a very short time. Dominykas followed up with everything Beebe had promised. We could not be any happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My recent buying experience

By lyle4610 on 7/9/2017 at 11:43 PM.

We needed to buy a new car since our son was coming to visit to buy our used one. We had great assistance from Doug Weber in the sales end of things and Mr. Kvedys in the finance area. We just happened to find the exact car that we were looking for and everything went quickly and efficiently from there. We picked up the new car the next day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Outstanding experience

By Kingbc8 on 7/6/2017 at 3:08 PM.

David Howell was outstanding to work with. So many in the car sales industry are so terrible, but David made my experience tremendous. There were a couple of wrinkles to work though in our deal, and both David and Josh Matney handled them like the professionals they are. I would absolutely buy another car from these men. Well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience

By Rebekjt on 7/5/2017 at 4:09 PM.

Everyone was so helpful and friendly; they truly made me feel comfortable. I'm also extremely pleased with my new vehicle and look forward to driving it for years to come.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car shopping made easy

By Jennifer Dowler on 7/5/2017 at 1:15 AM.

We called a couple dozen dealerships looking for a very specific model and color of vehicle. This dealership had the lowest price and was the easiest to work with. They were very fast and we had our vehicle within a week of beginning to look for it, as they had to trade with another dealership to get the vehicle. Will use this dealership again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy!

By Jeff on 6/30/2017 at 12:58 PM.

The entire Bartlesville Honda team made our van purchase easy and effortless. Great customer service and communication! Scott found the van we wanted and kept me up to date on availability. Once it came in he set up a quick transaction. Scott and Dominykas worked to get everything wrapped up quickly and efficiently and we never felt pressured.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable and efficient experience!

By Gregory on 6/30/2017 at 1:37 AM.

We are return customers to Bartlesville Honda. This is our 5th vehicle purchased. We appreciate the professionalism of the staff and the efficiency of the buying process laid out for the customer

I would recommend this dealer.