Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best Honda in town

By Honda danbury on 11/21/2017 at 6:12 PM.

Felipe from Honda of Danbury was very attentive from start to finish. Persented best price imminently for a Civic i love. Best service i have recieved, always in contact even after purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great service from a great sales rep

By reenie8888 on 11/20/2017 at 7:02 PM.

Just bought a certified used Honda CR-V from Jessica Terrill at Honda of Danbury. I usually find car buying to be difficult and confusing. But our two purchases at Honda of Danbury have convinced me that the brand and the rep make all the difference. This dealership is professional and polite. And Jessica was that, in addition to be being straightforward and friendly. I highly recommend the brand, this particular dealer, and this representative to anyone looking for a new or used Honda!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Good Buying Experience

By KMR on 11/19/2017 at 2:12 AM.

Bought a new 2018 Honda CR-V. Salesperson Jessica P was very professional, friendly and honest. The sales manager Jay was also very personable and up front. Wonderful, cleane, no pressure sales environment. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SERVICE DURING CAR PURCHASE

By Johnd on 11/18/2017 at 8:26 PM.

ANTHONY, THE SALESMAN, GAVE ME EXCELLENT SERVICE AT ALL STAGES OF MY PURCHASE. HE WAS CLEAR, CONSIDERATE, NOT PUSHY, RESPECTFUL AND UNDERSTANDING. I WAS GIVEN CLEAR INFORMATION ON WHAT WAS AVAILABLE TO ME TO SUIT MY NEEDS, EXCELLENT FINANCIAL ADVICE, WAS GIVEN CLEAR INSTRUCTION ON WHAT THE BENEFITS OF THE VEHICLE WOULD BE, AND WAS THEN, ON THE DAY OF PICK-UP, GIVEN CLEAR AND CONCISE SAFETY INSTRUCTIONS. ALL TOGETHER AN EXCELLENT EXPERIENCE AND I WOULD HIGHLY RECOMMEND THIS SALESMAN AND THIS OUTLET TO ANYONE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super happy with my choice!

By Marcelo Nascimento on 11/16/2017 at 2:15 AM.

I went into Honda knowing that I needed to get a new car because my lease was ending. I was lucky enough to have Luis help my wife and I find a car that we liked, and that fit our budget. It was evident that he worked hard and long to help us find exactly what we were looking for. Not only do we love it, but our two children love it which makes my wife and I even happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recomended and lived up to reputation

By mludwin on 11/16/2017 at 1:11 AM.

Several friends have purchased new vehicles from Honda of Danbury and they intern recommended the dealership to us. Our experience was pleasant and professional. We called ahead to arrange a test drive and when we arrived the truck we wanted to drive was ready to go. Our sales person John was on the ball and able to answer our questions with confidence. Once we got into the deal, John helped walk us through the process and worked with the sales management team to close the deal with a price that we felt was fair and within our budget. Overall, we had a great experience and came away feeling as though we had a new friend in the neighborhood.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent Experience

By Sam123 on 11/14/2017 at 2:35 PM.

I just leased a car last night at Honda of Danbury. I went in twice to make sure I was getting what I wanted, and the staff couldn't have been more helpful. They found the exact car I was looking for and brought it to the dealership for me. I also like that I knew they were there to help at any time, but weren't pushy like some of the other dealerships I went to. My salesman, Mahbubul Hassan was excellent and very nice!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience in and out

By MrAcc0rd2027 on 11/14/2017 at 9:32 PM.

Megan was incredibly helpful in getting me in the exact car i want for a price that made sense for me. I had never leased before and she was honest with me and explained the entire process at length. I would strongly recommend Megan to anyone going to Honda of Danbury, her demeanor and upbeat attitude makes what could be a very uncomfortable situation for many people, into a truly one of a kind buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 stars all around!

By Bmalavenda on 11/14/2017 at 3:05 AM.

Enjoyed amazing service from Honda of Danbury. Rich and the staff were so helpful throughout the entire process of buying my car. Would recommend this dealership to anyone looking for a great car and great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful to work with!

By Elc617 on 11/10/2017 at 10:29 PM.

Luke made the process of purchasing our new car so easy and smooth. We didn’t feel pressured into our purchase and he really listened to our needs. Left with our new car in just a few hours! Would definitely recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda HRV 2018

By Jade on 11/10/2017 at 1:09 AM.

Great experience. Luke was very patient and helpful throughout the entire process, and went out of his way to make sure we were taken care of. Will be recommending him to family & friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Purchased a certified used car

By EBSmith on 11/7/2017 at 11:55 PM.

Excellent purchase experience. Walked in and had a sales person within minutes. Everyone was knowledgeable and did not make us feel pressured to make a decision. The actual purchase process was efficiently and quickly completed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience!

By Gillisd on 11/6/2017 at 2:20 PM.

I had a great experience buying a new car! I was not pressured to commit right away and because I'm young to buy a brand new car.. I was a little nervous. AJ gave me all different options as well as pricing options too. I had a great experience and I will certainly return when needed !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Cfergus24 on 11/5/2017 at 2:26 PM.

Great salesperson I? Was very efficient and passionate about the dealership and vehicles and directed me to a test drive within minutes. Highly recommend- very organized, clean, and friendly staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By jess44 on 10/20/2017 at 1:26 AM.

I had the most amazing experience at Honda of Danbury! The level of customer service that I received was set so high that other dealerships should take note. When it came to finding the best car for my needs, Jose went ABOVE AND BEYOND to make the experience and transaction the smooothest it could go. With the help of Jason who was in training, I couldn’t have asked for a better duo to have help me drive off in a car that I’m totally obsessed with!!

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Mixed

By Mort on 10/1/2017 at 4:48 PM.

The sales staff were sincere, courteous, and helpful. After the sale, and I had picked up the vehicle, I had a condition concern which required that I bring the vehicle back in for a discussion a couple of days later. The service manager in the prep area whose job it was to convince me and put me at ease was a bit rude and presented themselves as having been inconvenienced to address my concern. As it turned out I was mistaken about my issue. I let the salesman know and apologized for the inconvenience. I didn't feel the service manager deserved an apology.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing from beginning to end!!

By Alison on 9/25/2017 at 4:46 PM.

Anthony was excellent with having a lot knowledge about the vehicle I was looking to lease. My whole experience from start to finish was simple, quick, and very enjoyable. Anthony was one of the best salesman I have ever dealt with. He wasn't pushy at all but very nice & courteous. I will definitely be referring many people to this Honda dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Courteous and Friendly

By Diane 32 on 9/24/2017 at 8:20 PM.

Upon arriving at the dealership, I was greeted by the receptionist who called upon a salesman right away. The salesman was very friendly, helpful and accommodated me to what I was looking for in a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and knowledgeable service

By Ree on 9/24/2017 at 3:14 AM.

Anthony was extremely helpful and knowledgeable concerning each car we were interested in. Gave us great options to pick from. Was very easy to chose the car we wanted at a great price. Would recommend Anthony to all our friends.

I would recommend this dealer.

Overall Rating

2.0  

3   Customer Service
3   Friendliness
1   Overall Experience
1   Quality of Work

HORRIBLE DEALERSHIP

By Michael Geronimo on 8/24/2017 at 10:10 PM.

If I didn't already hate this dealership, they just keep fueling the fire. Went in for my 2nd oil change...upon leaving the dealership I traveled about 1 mile when I heard this loud pop and then a horrible dragging sound ...i immediately pulled over to find one of their "master" techs never reattached the skid plate!! I had to crawl under and bend it up to drive back. I then get a call from the salesman who originally sold me the vehicle(good guy) because the service writer told him I was disappointed in the vehicle and the dealership ..he was looking to put me into another Honda and I told him I wouldn't own another Honda if it was free.. told him the only thing I was interested in was getting out of my lease he said he would have the general manager Whitlock call me ..I knew that wasn't going to happen and it never did so I'll live two more years with this piece of crap vehicle but I won't use my two remaining free oil changes ...caveat emptor

I would not recommend this dealer.