Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Experience of my life!

By swigart11 on 6/6/2019 at 12:28 AM.

I Have Had Experience With this Dealership Since the days of glass coffee Pots! Miles and Miles On Honda’s And the Staff has Always Been Professional Helpful and Friendly! But Faced with the Dilemma of not Having a Vehicle That was Flat Towable behind an RV (Due to another dealerships screw up) John and the wonderful staff at Honda of Danbury Had me in the perfect car I needed the next Day with Absolutely the best shopping experience of my life! I’m still kicking myself thinking it was a Dream! John and his team really went above and beyond All expectations and I will Be Thankful Every time I get Behind the Wheel of my Honda CRV Helpful Always

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Helpful and knowledgeable

By GenMul on 4/7/2019 at 12:43 AM.

The staff is very knowledgeable and had my best interest in mind. My sales associate understood what I wanted and that I had a budget I needed to stick too. Also, they had my options ready at the time of my appointment and took the time to answer all of my questions. All in all, I was very impressed at how much time each staff member took to help me drive home the vehicle I wanted!!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

A "no stress" buying experience

By CT Jim on 12/25/2018 at 10:16 PM.

Purchasing my new Honda CR-V was unexpectedly easy and stress free. I was fortunate to walk in and be met by Jessica. I had been looking at other cars at other dealerships in the area and stopped in to check out the Honda CR-V. Jessica quickly organized a test drive, answered all questions about the vehicle. I had a particular color and trim level in mind and Jessica found the exact vehicle way out on the lot and went to take a look. I liked what I saw and headed home to think it over. I called Jessica to let her know I was returning to the dealership with my wife to have another look. When we arrived, Jessica had the car parked right in front of the showroom, freshly washed and looking great. She again answered all questions from both myself and my wife making the decision to buy an easy one.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase of my new truck

By Thomas12 on 12/20/2018 at 9:50 PM.

Jessica was a pleasure to work with and was very knowledgeable. She explained all the details for me and made sure I knew exactly what I was signing up for. It very easy to purchase a new vehicle at this dealership and no one pushed me to make a decision I didn’t want. I reccomend! Thank you so much for your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly & comforting

By Raulmartins on 12/12/2018 at 12:42 PM.

My husband and I had gone to a few different dealerships prior to going to Honda. I was in the market for a new car but hadn’t decided which one yet. Every dealership experience was overwhelming and I always left feeling like I had a lot of information but none of my questions were answered. When I would try to ask, they’d push me on talking numbers immediately. This was not the case for Honda if Danbury. From the moment we walked in, I felt comfortable, relaxed, and confident. What really sold me on my vehicle (other than my spectacular car!) was the incredible customer service we received! Thank you so much!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Unpleasant and embarassed

By CRZWannabee18 on 12/2/2018 at 8:36 PM. Helped by Brittany.

Wanted a CR-Z. Called two days before for a test drive. They sold it behind my back. Worst experience shopping for a car period.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda of Danbury is best in the region

By dp1181 on 11/28/2018 at 2:09 AM. Helped by Declan Crocker-McClellan.

We just bought our second vehicle from Honda of Danbury, and we couldn't be more impressed with the courtesy, professionalism, and service at this dealership. The price was also the best we had come across, but we would have bought from Danbury even if they weren't the lowest. There are three Honda dealers closer to our home, but we choose to go to Danbury for their low pressure, no nonsense approach and their incredible selection. Ask for Manny in sales - he is easy to work with, works hard and is passionate about what he does. General Manager Jay Whitlock has a great team and runs the best dealership we have ever been to.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Jessica is a pleasure to work with!!!

By betty on 11/19/2018 at 10:51 AM.

I was very happy that Jessica was the salesperson who greeted me at I walked in the door! She was a pleasure to work with. I explained what I was looking for, she got her list, and we went for a ride. In a matter of half an hour, I had a new car! She knew exactly what I needed and was able to offer a car at a price I could afford. Picking up the car, two days later, was just as pleasant and easy as finding the car. Everything was prepared and ready for signatures. I drove away from the dealership as a very pleased customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Jessica and Honda of Danbury

By melissashari on 11/3/2018 at 9:20 PM.

Thank you so much for Jessica and Honda of Danbury for a great experience! Jessica was extremely patient (I am 7 months pregnant) and I wanted to see a variety or cars/colors. My husband and I had a lot of questions and we always got our questions answered and never felt rushed. Thank you for making this a smooth and easy process. We look forward to working with you again in 3 years when my lease is up! We also will be recommending our family and friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal. Smooth process. Friendly People.

By nate on 10/31/2018 at 9:45 PM.

I was able to get a great price on a lease for a new Honda Accord. John listened to my concerns, and found a way to give me what I was looking for, within my price range. No games during the negotiation and it took less than an hour to get to a good deal. Him and the rest of the staff were incredible friendly. John is very knowledgeable about the cars themselves, including all the little new features that Honda packs in every year. He even checked in the next day to see how it was going. I will definitely be back after my lease is over, and I'll definitely be sending friends and family. Great overall experience and a great new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Experience! Jose was awesome!

By Mari on 10/29/2018 at 3:48 AM.

Jose was extremely helpful and patient. No question was dismissed and we had tons of questions! I went in looking at the Honda Insight but ultimately decided on The Clarity after test driving it very last minute....and to my surprise I absolutely loved it. Super Techy...fits me so well, so many great features, the interior is nicer than some luxury cars I've driven, it's eco-friendly and ridiculously fun to drive!! Overall very very happy with my experience this will not be the last car we get at Honda Danbury. Thanks again!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Jessica was great!

By Amanda54 on 10/28/2018 at 7:07 PM.

Jessica was very helpful and willing to work with us. The car we wanted was out as a loaner and she got back to us as soon as it was available to look at. She was very friendly and gave us as much information as she could and if she wasn't sure of the answer, she asked someone and got back to us. She was very pleasant to work with and made buying a car much easier than we thought it was going to be. Thanks Jessica!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy car buying experience

By Gemini Z on 10/21/2018 at 1:55 AM.

For a busy Saturday afternoon I was helped the minute I walked through the door by Jessica, who also helped me buy my new 2018 CRV. Very pleasant car buying experience from everyone that helped me that day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Honda of Danbury With John Landry

By louann on 9/25/2018 at 3:20 AM.

My experience at Honda of Danbury was excellent. My family and I have purchased and leased numerous cars from this dealership over the years. John Landry has been our go to man. I am so appreciative of his time and overall professionalism in making this a seamless process. His knowledge and expertise are unparalleled. John Landry is the reason we continue to recommend and return to Honda of Danbury.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

STAY AWAY FROM SALES...BUT SERVICE DEPT GOOD

By Honda on 9/22/2018 at 9:38 PM.

I called to speak to a salesperson before the purchase of my 4th Honda. The first thing out of his mouth was..am I going to finance the car. The second thing was a full all out push to get me to buy what they had on the lot..yayaya....if I finance what they had I would get a deal.....The salesperson NEVER cared what kind of car I wanted. WOW. But if you like high pressure and slam bam thank you mame.......whew!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent customer service with A.J.

By jessie on 9/20/2018 at 3:29 PM.

My experience at Danbury Honda was amazing, simply because A.J. was extremely helpful in every step of the process in getting me out of one lease and getting into a new one. He always followed up with me right away, and was there to help me even after all the papers were signed. Thank you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda of Danbury is the best

By Nighthawksjp27 on 9/16/2018 at 3:36 PM.

John and the Honda of Danbury team did an amazing job helping me find the car I want. I would highly recommend this dealership compared to the others around as well as recommend Honda in general to friends and family. Thank you so much John for all your help! Very personable, honest, and helpful. John made this an incredible experience. He’s the reason why I will recommend Honda of Danbury to my friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Purchased a pre-owned CR-V

By Alice on 9/14/2018 at 9:27 PM.

I had a very professional experience working with Jessica at Honda of Danbury. She listened to my needs, was quick to get me any information I needed, was polite and effective executing the deal. A great experience overall!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful customer service and friendly staff

By CarolineMacKinnel on 9/13/2018 at 1:31 PM.

Danbury Honda was helpful and accommodating from the first call. Jessica was my sales person and was super friendly, sweet, and professional. She was flexible with her time and was in great communication with me through the entire process. Clean beautiful showroom and dealership. Second car I bought from Danbury Honda, and won't be my last! Also the manager Todd and the service tech Dustin were so also wonderful!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Dias95 on 9/12/2018 at 10:58 PM.

The high quality of professionalism and friendliness of the staff won me over. There was patience to explain things, teamwork, and interest in keeping clients! Thank you! (For the names listed below I don’t remember who helped me with the the financing and warranty I got)

I would recommend this dealer.