Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Honda Sport

By Sarasota customer on 2/19/2019 at 2:39 AM.

Maytee was really great to work with and then Julian at the end of the sale Was also really good. The buying experience was very positive for my family. There was a discrepancy that was worked out during the final purchase. The dealership gave in and ruled in my favor. I am very appreciative of that. Maytee takes time to show the vehicle and thoroughly explain the features. I would highly recommend her and the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By rfantasia78 on 2/18/2019 at 8:59 PM. Helped by Brandon Doucette.

Fantastic service provided by Brandon Doucette on 2/16/19 for a scheduled oil change. Brandon told me how long it would take, answered all my questions and even had the car ready early. He also applied a coupon that I had forgotten at home. Can’t recommend Honda of Ft. Myers and Brandon enough.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Quality of Work

Overall OK

By EMAN3399 on 2/18/2019 at 6:04 PM. Helped by Not sure of employees names.

Was called to take my truck in for a recall inspection of the fuel pump. Started a little rocky when service greeter. My appointment was scheduled for 5:00pm, when I arrived the greeter told me we had a problem and that the service dept. closed at 5:00pm. I spoke with the manager and he took care of everything. All ended well, fuel pump checked, took about 1 1/2hours, but was OK and we were on our way.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Surprise

By JLSBJ8063 on 2/18/2019 at 3:46 PM. Helped by I thought it was Brandon.

Brandon said, with a wash and oil change it would take up to 2 hours and was that all right. We said it would be fine we would go for lunch. We walk down to Sweet Tomatoes and tried to take our time but only used an hour, came back sat down at the picnic table outside only to have Brandon to come out and say they're pulling it around for you. It was awesome.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast easy friendly

By ELISA.MILLER2010 on 2/18/2019 at 2:34 PM.

Justin was super friendly and thorough in reviewing my service order. Always a good experience at my Honda of Ft Myers dealership. Fast too- they got me in before my appointment time and were done earlier than expected with a clean car waiting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

He is good seller.

By JOSEAGUILAR11956 on 2/17/2019 at 8:56 PM.

He is nice person.very frienly.He is Good And explain very properly about the car.and after lease.when TO the car and explain evething about car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Carol Anderson on 2/17/2019 at 7:32 PM. Helped by Brandon Doucette, Jonathan.

All staff was courteous and customer centered. Easy to get appointment in a timely manner. Maintenance fiinished ahead of schedule. Couldn't be happier with this service center.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I highly recommend this dealership

By Newcar on 2/17/2019 at 2:48 PM. Helped by Colt Brown, Ryan Gambill.

My experience dealing with Colt, Brian and Ryan was great. They were very patient and took the time to work with me to find the perfect car at a reasonable price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service!

By johnny1124fla on 2/17/2019 at 6:04 AM.

needed a new transmission. they arranged for a Lyft driver to pick me up at my residence and took me to the Enterprise rent a car. was given a nice car to use while they replaced the transmission. got my car back in 3 days. ALL at no charge since it was under warranty. Honda of Fort Myers really took care of me while my car was being worked on! Many thanks to Danielle Wagner and everyone at Honda for making this a very easy and pleasant experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very kind and respectful staff.

By AGAIA on 2/16/2019 at 9:08 PM. Helped by Ben Ferris.

All staff I encountered from service to sales were knowledgeable, kind, and respectful. The facility was clean and supplied plenty of comfortable waiting areas. I enjoyed the movie, popcorn, and coffee.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service At Honda

By MED6999 on 2/16/2019 at 7:53 PM. Helped by Jamie Faulhaber.

Since, I bought my 2012(New) Honda CRV...I have always taken it to Honda for Service....I feel that the mechanics at Honda...know thier product...an know how to analiyize, a problem. People always say to me...that the Dealers always charge too much for Service. I say...that I would rather have a person,work on my car that knows what he is doing...than going cheap. You get waht you pay for !!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service expertly delivered

By John1946 on 2/16/2019 at 7:23 PM.

Our sales and service was outstanding with Ms Ycaza who was great at listening to our requirements and allowed us to see what was available.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price

Grest

By NUTKA4 on 2/16/2019 at 7:14 PM. Helped by Gibson.

Stuff was very knowlegeble and pleasant. It took little longer then what we wated,but finale results were great. We will recommend this dealership to our friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Donald A on 2/16/2019 at 7:11 PM.

Went in for a repair without an appointment. Service department could not have better. Took care of me within 30 seconds of arrival, explained everything to me. Waiting area was excellent with fresh coffee and bagels.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By MS.LAURENOCONNELL on 2/16/2019 at 7:01 PM. Helped by Andrew Jenkins.

I have no complaints. Andrew was very helpful. He helped me with what I need to have fixed on my car. I would recommend him to other people.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

test ride

By teridrn on 2/16/2019 at 6:56 PM.

I wasn't exactly sure what he wanted but talking to Mike he really narrowed it down for me and we came up with a winner

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Successful updates...

By JON on 2/16/2019 at 6:54 PM. Helped by Zachary Shannon, also Ed Brook, Advisor.

2012 CRV 2WD: All my concerns for battery charging rates and transmission condition were cared for. I had recently bought the car from HFM and noticed both these issues which were well known for this model. After computer programs were brought up to date, driving 100 miles home the charging rate was noticeably better and there was no more shuddering felt when shifting 2nd-3rd. Having the transmission flushed, too, may have helped. And Zachary followed up on a second key I needed. Within two hours everything was done and the car is running well now.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change in 90 minutes...

By MSCWUP on 2/16/2019 at 4:43 PM. Helped by Andrew... why is he not on the list?.

All was perfect! Why do I need to tell a sory when all was good for what I asked for. I hope I remmebr correctly, Andrew was my server...

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Quality of Work

Wished it was not so....

By MMG on 2/16/2019 at 3:25 PM.

I contacted the service center the day before as my vehicle was being towed for a loaner and to inform. Reason: the shift gear button crumbled right off. I was at a store parking lot and was getting late and dark! Not a good experience for this to happen and why? Ed explained that they close at 6 PM and it would be late for a loaner but promised me, my vehicle will be ready by 8 AM the next day so I can return to work. After waiting 2hours, the tow truck driver showed me a trick on how to change gears and be able to drive. According to him this was the fifth CRV gear button that crumbled within 2 weeks. I sure hope Honda fixes this unpleasant frightening situation! Arrived the next day at 6:30 AM and Ed took care of me and out by 8:00 AM. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Salesman

By Terrain2017 on 2/16/2019 at 1:40 PM. Helped by Leo.

Leo is a fantastic salesman. He answered all my questions..I didnt feel pressured at all. He showed me the cars I wanted to see and knew all the details about them.

I would recommend this dealer.