Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dedicated to customer satisfaction

By techno-grandpa on 7/20/2019 at 9:57 PM.

Russ Meyer was very good at answering questions and communicating. We were operating on limited time and he facilitated everything very efficiently, while taking care to be thorough. The plug-in technology is new to us so we also appreciate the careful dealer-site orientation and ongoing post-sale follow-up to assure our complete satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer friendly

By Randy and Paula on 7/20/2019 at 3:10 PM.

We have purchased the last 5 cars at Honda of Lincoln and all from the same representative, Scott Reineke. Scott knows us as a family and is aware of the type of vehicle we need and in what price range. He is always trying to make it work for us. We trust him and that's why we keep returning. Since we buy used cars, we're not big dollar spenders. Scott still treats us with respect.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfied

By Cmeter on 7/20/2019 at 12:46 PM.

Salesman was knowledgeable and not pushy. We’ve purchased several Honda’s from thus dealer and have been happy with their reliability. They had the vehicle we were looking for

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Got what I wanted and more,

By Farmboy on 7/20/2019 at 2:24 AM.

I got what I was looking forward and no matter how many questions were asked, all were answered. The pricing was a little higher than I wanted though.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchased a new vehicle

By Charlotte on 7/19/2019 at 10:51 PM.

Our sales person Austin, was awesome. We told him what we were looking for and he showed us many different vehicles. He answered all our questions, And if he didn’t know the answer he went to find out. We found the right vehicle and are totally excited. Go see Austin!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I LOVE MY HONDA ACCORD! Thanks Scott Reineke!

By Bill W on 7/19/2019 at 2:34 PM. Helped by Craig Cameron.

I had a great buying experience with Scott Reineke. He made me feel comfortable and relaxed, while also being thorough, organized and patient. I couldn't have felt better about my buying experience and I LOVE MY HONDA ACCORD! Also, I have bought my last 4 vehicles from this dealership. I know the staff very well and trust them and their service department. That goes a long way with me. Thank you Scott Reineke for helping me.with this purchase! I would highly recommend dealing with Scott when you make your next car purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

2019 CR-V purchase

By MHohbein on 7/19/2019 at 1:08 PM.

Worked with Scott Reineke and Chad Erwin during the sale and financing portion of our purchase respectively. Friendly service, low pressure sales, and willingness to answer questions and listen to our wants and needs when maneuvering the purchase trail. Look forward to continued customer service after the sale as promised.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Friendly people with a few bumps

By mrmatt on 7/19/2019 at 2:16 AM.

I worked with Russ to lease a Civic. He is a very genuine guy that is thoughtful and caring with his customers. Along my car-leasing journey, I will admit, he made a few mistakes, but he always made sure that things were right in the end and ended up going above and beyond for me. I spoke with Kenny on one occasion and he seemed to be a nice guy that cared about the customer even though he's the sales manager. One suggestion that I see as fair would pertain to the communication between the salesperson, managers, service employees, and the customer, which could be improved significantly.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2019 Honda Pilot Purchase

By Burner Climb on 7/18/2019 at 8:07 PM.

We purchased a certified 2019 Honda Pilot at Honda of Lincoln. From initial contact through delivery, the staff was professional and knowledgeable. Calvin West ensured a pleasant experience through the sales phase, Chad Erwin was thorough thru the financial documents & recommendations, and Andy Goodyear oversaw and supervised a well executed and trained staff. Our second certified Honda purchase originating from Honda of Lincoln, their business model was superior to our experiences in the Kansas City area. Stew

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By sarahnicole55 on 7/18/2019 at 1:14 AM.

I worked with Scott Reineke, and I would recommend this dealership. Just bought a 2007 Hyundai Tucson. This is the 3rd car I've bought from Honda and have worked with Scott for all of them. He listens to your requests and preferences and is a great guy to work with. Car was detailed very nicely as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By wendy on 7/17/2019 at 8:40 PM.

I have driven hondas for the last 9 years and am very happy with the customer service given by Scott Stream and Andy Goodyear. Love my new vehicle and plan to continue working with Honda of Lincoln for years to come.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Frank on 7/16/2019 at 3:53 PM.

Alexis was knowledgeable and professional throughout the process. The whole process went smoothly. I felt I was treated fairly all the way. Scott did a great job of explaining the financing options. Overall I was quite pleased with the treatment received. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By renakwankin on 7/15/2019 at 4:39 PM.

I got a great car at a great price with so much helpful information. Austin was thorough in making sure I got a good fit for a reasonable price as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pleasant experience and was pleased with the trade in value

By JannewCVRowner on 7/15/2019 at 12:57 PM.

They were quick to see to my needs for a new vehicle. Salesperson was very informative and asked lots of questions to see that I was getting what I wanted in a new vehicle. Instructions on use of the computerizes ares of the car were thorough and complete. Very polite and helpful. Would encourage anyone wanting or needing a new vehicle to go there to get a GREAT Deal!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fun Purchase

By Carlove on 7/14/2019 at 3:57 AM.

I worked with Austin. I have had a couple experiences with this dealership, both went extremely well. This purchase was a non-Honda but it didn't matter. The closing process was fast, zero hard upsells and the prior negotiations had been friendly and professional. I honestly would have zero problems recommending this dealership for our base or service. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!!

By Bnovotny357 on 7/14/2019 at 2:57 AM.

From start to finish i was treated like a family. It was the most laid back, no pressure experience. It's my first honda and i couldn't be happier. I plan on doing more business with my new friends at Honda of Lincoln.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By micksteiner on 7/14/2019 at 1:31 AM.

I currently have a very busy schedule so it was imperative to me that a car dealer work around what I have going on without making tons of trips to multiple dealerships. Mark Borchardt definitely did this and earned my business! Everyone at Honda of Lincoln was friendly, able to answer any questions I had, and was straightforward about pricing and services that the dealership offered.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Great Honda Experience

By Jpetersen on 7/13/2019 at 1:38 PM.

We just purchased our third vehicle from Honda of Lincoln. Helpful staff, enjoyable experience, great people. This time they even had to spend a week tracking down the exact vehicle we wanted. Joe Waite was great to work with. We will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Culture of excellence built upon customer service

By Satisfied on 7/12/2019 at 6:58 PM.

From the point of opening door with sincere greeting, followed by a pleasant and accommodating receptionist, to an exceptionally well prepared salesperson and well informed financial adviser, my experience at Honda of Lincoln was truly a positive experience. I appreciated the transparency of our discussion and that my questions and comments were listened to with authentic and sincere response. I feel as though service after the sale will followup on this positive beginning with Caleb and Chad. I look forward to a continuing positive relationship.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding experience

By kelimartin on 7/12/2019 at 11:52 AM.

I purchased another Honda vehicle and it didn't disappoint again. Had the privilege of working with Chad Erwin and Brent Collier. Chad went above and beyond to get the financing done and Brent did exactly what I asked of him. The maintenance area, especially Dave Rose is also why we buy a Honda. I worked with Chad and Dave 7 years ago and the fact that employees stay with Honda, means they are not only great employees but they work for great company/place. See you again in 7 years.

I would recommend this dealer.