Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.3  
Friendliness
4.4  
Overall Experience
4.2  
Price
4.1  
Quality of Work
4.4  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

2.0  

2   Customer Service
2   Friendliness
2   Overall Experience
1   Price
3   Quality of Work

Not great

By Scott p on 9/14/2019 at 10:40 PM.

Stood in line for 15 minutes before I was even acknowledged. Place is overpriced. Place is not worth the hassle. Was recommended to get serviced, was not told if I even needed the service or if it was just the recommended scheduled maintenance

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Honda Pilot

By MistresSandra on 9/5/2019 at 12:56 AM. Helped by Bill.

Our salesman, Sherman, was attentive without being pushy. Everyone we came in contact with was friendly and made sure we were attended to. I feel we got a fair deal for my new car and would recommend them highly!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Service

By Mbarkdull on 8/17/2019 at 1:22 AM. Helped by Honda of Marysville.

Took my car into dealer in March, diagnosed bad spark plug coil and replaced. End of July same problem came up and the fixed again, part under warranty which was good. 3rd week in August same problem again. They replaced again and gave me credit towards new part that I already paid for which was nice of them. Now just crossing my fingers this problem doesn't happen a 4th time.

I would recommend this dealer.

Overall Rating

2.6  

3   Customer Service
3   Friendliness
2   Overall Experience
3   Price
2   Quality of Work

Wasting time

By Isabelrs21 on 8/16/2019 at 12:45 AM.

I left my car with the service department all day to do a routine oil change, but when I arrived I still had to wait. The car was poorly washed and then on my way home the check tire pressure light came on. I had to go back, more time wasted because the service department didn’t check it when they rotated the tires.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Bren52 on 8/15/2019 at 7:20 PM. Helped by Corinna.

I was very happy with the service I received on Wednesday 8/14/19. I believe the name of the young lady that helped me was Corinna she was very helpful and answered any questions I had.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By Nickiboun on 7/26/2019 at 11:09 PM.

Always came here for my service on my Honda and love the nice friendly customer service they always get Things that I need done to my car fast

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the longer trip

By Robert2019 on 8/5/2019 at 3:02 PM. Helped by Chris, Larry.

We travelled a bit farther to this dealership based on the suggestion of someone we trust. The salesperson and back office did not utilize the high pressure, wear you down techniques commonly found in other dealerships. They respected our budget and found us the best value for us. We love our new 2019 Honda Passport.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Doesn’t deserve a Honda Dealership

By BigD on 8/5/2019 at 2:39 AM. Helped by Reardon Service Department.

Longtime Honda customer, currently own 4. ‘07 CRV, ‘07 Accord, ‘11 Ridgeline, ‘17 Pilot This was my go to dealership, then it was purchased by The Reardon group and the place is no longer getting my business. Gone is the service I’d come to expect from Honda. Service staff using the F word within earshot of customers. Not providing an explanation of how my cars service went, no multipoint inspection sheet. Plus 2-3 other annoying interactions. The deterioration and decline in quality of service was noticeable immediately after ownership changed. I’ve owned Honda products for many years, had all my service done at various dealerships, and Reardons ‘s Marysville Honda is at the bottom of my list. Easily. Luckily there are two more real Honda dealerships within 20 miles of this one.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, friendly service

By H review on 8/2/2019 at 3:08 AM. Helped by Courtney skyta.

Very pleased with the service of my car. Staff was very helpful, friendly and professional. Waiting room was pleasant, clean and enjoyed the coffee machine. Work was completed in the time estimated.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very Disappointed

By Jj on 7/30/2019 at 2:57 PM. Helped by Sherman, Eddy, Trevor, Gary D.

Terrible car buying experience from this dealership. Bought vehicles here before and decided to go back to buy another car. Well I can tell you I didn't save any valuable time nor money as they claim on their website. Save your money and go else where.

I would not recommend this dealer.

Overall Rating

2.6  

3   Customer Service
3   Friendliness
3   Overall Experience
2   Price
2   Quality of Work

Unsatisfying service

By Sangita on 7/25/2019 at 4:30 AM. Helped by Victor Wells.

When I can home, I found a screw that was not replaced to where it should be. The cover for the engine (plastic with Honda V tech label on ) was not properly tucked in place. There is a missing bumper cap for the hood and that engine cover is missing some rubber sockets to keep them in place.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By Yeing on 7/25/2019 at 2:15 AM. Helped by Erik Dechatonnayree.

He helps me really well. And he gave us the car that we want. And we’re really happy to our experience having q&a about our car. And am sure to recommend it to all my friends who want to buy their car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Willsall on 7/22/2019 at 9:24 PM.

Great experience I would recommend Honda of Marysville to anyone interested in buying a new car all the staff and finance department very friendly nice to work with Justin the manager met all my expectations

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good dealer

By Noelia VS on 6/27/2019 at 10:22 PM. Helped by Mariana Edgar.

In this Honda dealer we just bought our new car we liked it a lot because they were very clear with us They helped us throughout the process they explained to us in each part we were doing they helped us understand and when it was time to make our decisions they gave us Our time and patients were very happy that they showed us many vehicles and helped us understand what was the benefit of each of them.Thank you very much Mariana and Edgar y Armando.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First service on our 2018 Clarity

By Barbara on 6/24/2019 at 12:28 PM. Helped by Shawn.

Excellent, thorough, knowledgeable, quick and fun service! We came in for our first 2018 clarity service on a Saturday about 12:30 in the afternoon. The wait time was terrific. Shawn and the gang are really great to work with. Thank you so much!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
5   Friendliness
1   Overall Experience

Liars

By Di on 6/24/2019 at 8:33 PM.

I made an appointment I requested a certain mechanic because I trust this mechanic and got there to have the work done on my car left wasn’t gone but a few minutes later I talk to somebody ( a friend.) and they told me my mechanic wasn’t even there to work on my car wasn’t scheduled to work today so that pissed me off I turn around and went back got my car and left I will not go back there . I feel that the receptionist who helped me should’ve told me that my mechanic was not there .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perma-plate window treatment

By Edge on 6/10/2019 at 5:04 PM. Helped by Paul McFadden.

Friendly professional staff excellent service bought new Honda CRV for my mother and had treatment done on hers she recommended I have it done to my new Ford Edge ST

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Timer

By Small driver on 6/5/2019 at 9:19 PM. Helped by Barry Miller.

Was pleased with quick and efficient service. The service man explained what was done and what would eventually need to be taken care of. I will certainly return for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Staff

By Happymomof3 on 6/5/2019 at 11:53 PM. Helped by William.

went in with an unreliable car during tough times! William and staff made my purchase easy and doable. I am grateful for having the pleasure to work with such caring and amazing people! Thank you Rairdon Honda of Marysville.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Keaton the man I work with was very polite very helpful and

By Jones Robert on 6/5/2019 at 8:24 AM. Helped by Keaton Gutierrez and the rest of the staff that worked on 6 5 2019 all very helpful all very polite.

Very grateful for the experience I had their everyone was very helpfulwould definitely recommend others to go get their used cars from here I got a 2009 Subaru outback

I would recommend this dealer.