Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By emilygrace on 2/24/2018 at 8:28 AM.

I've always heard great things about this dealership, so I thought I'd give it a try. Best decision I've made! Cesar was great! Extremely helpful and courteous!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience

By Brice1218 on 2/20/2018 at 2:35 AM.

My car salesman Cesar was very helpful. He was willing to work with me on what I wanted out of the deal. Kept in contact about the vehicle from start to finish. Other staff was very friendly and helpful. I would definitely recommend this to friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Jennie Pipkin on 2/15/2018 at 1:53 AM.

I had an amazing experience at this dealer. They bent over backwards to get me into the car I wanted and gave me a better monthly payment than what I asked for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Jeep Grand Cherokee

By Gerryvasquez17 on 2/10/2018 at 9:22 PM.

My wife and I came in looking for a Jeep Grand Cherokee, and our salesman Cesar assisted in finding the perfect one for us. He walked us through every step and showed extreme patience and eagerness to answer all of our questions. The staff was very friendly and always made sure we were comfortable and didn’t need anything. Our experience was wonderful and very efficient. We will definitely be recommending our friends and family. Thank you Classic Honda of Midland!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By SarahAW on 2/4/2018 at 8:29 PM.

Had a great experience at this Honda. The entire staff was wonderful to work with. They were experienced, knowledgeable and friendly! My little family left with a CR-V and couldn't be happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful!

By Burgessjudy on 2/2/2018 at 6:19 PM.

My search for a vehicle has been ongoing. On a somewhat random trip to Honda, I found myself helped immediately by Cesar, a sales rep there. He first sat me down and together we pin pointed my price range and concerns. Cesar was more than kind to see to it that I was happy in the process. And, then I blinked and I was buying a beautiful car! xxxxx to the sales team for working with my "question after question" personality. And, thank you to James the "head honcho" who closed the sale so patiently. He made sure I knew exactly what I was signing. I definitely recommend this dealership to anyone who wants to buy a car!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Enjoyable experience in purchasing a new car

By JC on 1/29/2018 at 3:50 PM.

I enjoyed my recent visit to this dealership and purchased my second car in over two and one half years. The reason I went back was their service center. It was one of the best I have ever experienced. The salesman I dealt with was Gary Waller. We had a lot in common and he did an excellent job in presenting the vehicle. I would also like to praise James Martinson. He did the paperwork on the deal. It took less time than any vehicles I ever purchased.

I would recommend this dealer.

Overall Rating

2.8  

2   Customer Service
3   Friendliness
2   Overall Experience
4   Price
3   Quality of Work

Two Cars and Two Problem Visit

By R Reed on 1/28/2018 at 4:32 PM.

I have two cars, a Fit and an Element. I brought in the Element first for an oil change and a state inspection. I turned over my insurance card to the service writer. The service and inspection went OK, but when I got home (150 miles away) I didn't see the insurance card in the paperwork they gave me. I expected that the service writer would find it and call me. Three days passed and I started calling. No body picks up the phone and no one would return my messages. Finally after a week, I called the big boss and he straighten things out. The second visit with my Fit, I bought tires (2) and gave specific instructions on how they were to be placed on the car. Also wanted an oil change. When they brought the car around the oil change had not been done and the tires were on wrong. I was supposed to get a call from the service manager about the tires, but he dropped the ball. I will go to El Paso for service from now on.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great to work with and kind!

By Mar123ie on 1/27/2018 at 3:31 PM.

Anthony and everyone at this dealership are extremely helpful when you are looking for your car! They were all so nice and helpful when it came to getting the car for the price we needed. We went in and knew what car we wanted to look at and see and they were so great about doing everything it took to help us get the car. No crazy sales pitch on other cars, and it is by far the best experience we’ve ever had buying a car from a dealership. We had been to a few in Midland, TX that had horrible customer service and that was definitely not the case here. I will never buy a car from another lot. Thank you Honda of Midland!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best sale experience ever!

By larry m on 1/27/2018 at 3:13 AM.

Longest part of the whole process was getting all the new equipment explained to me. Fastest most comfortable car buying experience I've ever had. Been buying cars for over fifty years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is how buying a car should be

By LLoya on 1/26/2018 at 5:13 PM.

This was the least stressful buying experience of my life! Cesar was very knowledgeable - explained my options and let ME decide which vehicle fit our needs. I never felt rushed or pressured to make a decision. Now I am loving my Pilot! Everyone was so friendly and transparent! This is how buying a car should be! Way to go Classic Honda of Midland - you are a breath of fresh air in the Permian Basin!! We will be return customers for sure!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second Car cause the service is so amazing!

By GabbyKlupp on 1/24/2018 at 10:12 PM.

Arnold at Classic Honda made sure we comfortable and positive in our decision to bring home our 2018 CRV! So happy with our new car and the customer serivce we recieced!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was very friendly and helpful

By Stanley Birkla on 1/24/2018 at 3:08 PM. Helped by Used car sales manager, I dont remember his name. I think Kathy was who helped us with financing by the picture..

Everyone at the dealership was patient and kind. They gave us the amount we requested for our trade. We appreciate the help from the sales associate, to the management team who worked with us and the nice lady that helped us with our loan. I apologize, I do not remember everyone's name. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Honda Purchase

By delafuente_antonio on 1/20/2018 at 9:18 PM.

Very Knowledgeable and Professional with the makings of Honda vehicles on the property. Cesar was courteous and informative with the car purchase and especially with features of the Honda Civic that we purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best FIRST car purchase experience!

By Kirsten D. Hocker on 1/20/2018 at 2:43 AM.

Arnold and the Classic Honda crew were all amazing! We (my mother and myself) walked in after making an appointment to test drive a couple vehicles. As we drove the Rogue I absolutely fell in love with it and decided I needed it right away. Arnold was very patient with both of us and all of our questions and I would recommend him as a salesman to everyone. Forget about everything you've heard about "used car salesmen" because this man honestly just wants to match the right vehicle to the right person. He even helped me connect my phone to the car via Bluetooth! If you're in the market for a great car, new OR used, give Classic Honda a try first. You won't regret it. Thank you guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Smith12345 on 1/20/2018 at 1:18 AM.

The service was excellent would recommend Classic Honda of Midland for your first or next car purchase. This was our second car purchase and will be returning in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and Curtious

By Zeusthor2017 on 1/13/2018 at 10:03 PM.

I was very pleased with common curtiousy , everyone being so polite, even the techs int the service department answer my questions with honesty. The sales person Cesar and Arnold never told me what I wanted to hear , they told me up front complete honesty the truth. I would buy another vehicle from this dealership again. I told them what I was looking far and they all completed the task.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By Mert1936 on 1/13/2018 at 6:30 PM.

Cesar Gaudin was our salesman. He was very courteous, knowledgeable, and efficient. We also visited with several other sales personnel and management. They all treated us in the same manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Philli41 on 1/13/2018 at 12:20 AM.

Cesar Gaudin is a asset to the Honda family. Helped in everyway, and should be moved up for is work ethic. Its hard to find good workers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Customer Service

By Lupit Ruiz on 1/11/2018 at 4:48 AM.

Thank you so much for everything you have done for me!!! I am so overjoyed! I can't express my gratitude!!! These guys are so awesome!!!!!

I would recommend this dealer.