Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good service

By Glenda Colon on 8/13/2017 at 12:17 AM.

Excellent service and very professional treatment towards the clients. In short I liked the service. Really will have in mind for the purchase of another vehicle in the future.. thanks Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Escalade that was properly repaired

By JFA1234 on 8/12/2017 at 8:09 PM.

In midland it is hard to find someone other than the dealer to do repairs. I have been taking my F250 and not my wife's escalade. They did excellent work and very fast as compared to the dealership in in town.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top rating

By JMS on 8/12/2017 at 6:05 PM.

Could not have been more pleased with service and courtesy! Fast service and friend, helpful staff every time I have been there. Would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very best of the best!

By Cargirl123 on 8/8/2017 at 8:30 PM.

The experience from start to finish was so easy, start forward! Honda is such a great product it sells itself and Classic Honda of Midland knows this! I was already a customer of the service dept. so I was already sold. I had never worked with the sales experience so I feel I have experienced the total package. Great job to all of you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service. I'm a happy customer.

By Tina S. on 8/7/2017 at 9:13 PM.

I was in need of a new car and I stopped by to test drive the HRV. The salesman was so helpful and made the car buying experience less stressful and made me feel confident in my car choice. I got all the features I wanted for a great price. This dealership is friendly and knowledgeable and I would highly recommend them. They are not pushy and asking why you want certain features, they listen to you and help you find what you need. It was a great car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience

By Gotcher on 8/4/2017 at 5:26 PM.

This was one of our best experiences buying a new car. The Cesar was extremely friendly and knowledgeable about the car, we were given a very good price on our trade-in, and the financier was extremely friendly too. Overall it was a great experience!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Dajc22 on 8/2/2017 at 4:56 AM.

Came in looking for a car with very little hope of getting approved but Cesar made it happen! He worked wonders and made me very glad that I came to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Customer Service

By danboylong on 7/29/2017 at 10:25 PM.

Been overseas for 6 years with a truck in storage. Took it to Classic Honda of Midland to get a lot of love. They did a phenomenal job resolving every issue and Toney, one of their Service Managers, was on point with taking care of me and ensuring a had a great experience. I cannot say enough about how grateful I am for taking care of me, helping me with some pricing, and fixing all my issues. I would highly recommend taking your vehicle to Classic Honda of Midland and ask for Toney. Cheers. Daniel

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very pleased

By Cable Guy on 7/27/2017 at 2:38 PM.

If the service department proves to be as good as the sales department we will be return customers. Purchased a used Camry at a fair price and looking forward to many years of reliable transportation. Pleasant experience after leaving a lot of other dealerships disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kristina on 7/26/2017 at 8:59 PM.

Easiest car buying process so far. It took me a bit to decide what I wanted but after the finalization process was quick and easy and they even brought the car and paperwork to me.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
4   Overall Experience
4   Price
5   Quality of Work

Dealer was very help and explained all the features of the c

By 1979Arm on 7/23/2017 at 4:41 PM.

Salesman man was very honest and kind he also new the car very well he did a great job 👍🏾👍🏾I would recommend my family and friends

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By TexasHonda on 7/21/2017 at 1:04 PM.

The only place in Midland we get our Honda worked on or serviced. We were referred here by coworkers, and would also recommend this dealership. If you are needing your Japanese auto serviced in West Texas, this is the place to go.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

emergency service need

By Pilot Lover on 7/19/2017 at 4:14 PM.

On a recent family road trip from Phoenix to Dallas our 2016 Honda Pilot acted up on the highway. The dashboard lit up like a Christmas tree and the vehicle began jerking and hesitating. We quickly pulled off the road shut the car off for a few minutes and started it back up. Car began to drive ok but emissions fault code remained on dashboard. We had several more miles of our trip to go and were worried. We stopped at the Honda dealership in Odessa but they could not help us because their master mechanic had already left for the day. We then made our way to the Honda dealership over in Midland, TX. Toney the service rep took great care of us. The code reset and they checked everything out and ensured us that the vehicle was ok for continued travel. Mike and Red also were very helpful. I really appreciate the service extended to us at this dealership. They had us in and out in about 30 minutes or so.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience!

By Andrea Morris on 7/18/2017 at 8:40 PM.

Classic Honda of Midland just gave me the best car buying experience ever! It was completely no pressure, great Salesman, (Cesar Gaudin). Bought exactly what I walked in to get. Highly recommended and we will never go anywhere else after today's experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Listeners

By Happy on 7/18/2017 at 5:26 PM.

I made several trips to the dealership. My first was just looking and wanted to test drive a CRV but told them I would not be making a purchase for a couple of months. They were great at demonstrating all the safety features and when as far as to show me price of the features I was interested in and told me about various options of leasing or purchasing. Visited the next time and the manager was the only available as the rest were in a sales meeting. Greatest experience I have ever had with a person at a dealership. I came back and test drove and ridgeline and they once again were very helpful and obliging. They listened to what I was looking for instead of pushing something on me and we found the best match. They really cared about me and my needs being met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tony, Service Department

By ariddle526 on 7/12/2017 at 1:28 PM.

Toney Urban, in the Service Department at Classic Honda, is an excellent employee and representative for Classic Honda. He always wants to answer any questions and ensures you get the best service possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Classic Honda of Midland

By Abby Brito on 7/11/2017 at 1:58 PM.

Cesar did amazing with explaining everything the car had to offer! The staff was very helpful as well! Extremely satisfied with my purchase! I would highly recommend Cesar, if you are ever looking to purchase a Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Great place and Excellent customer service!"

By @imsimplycah on 7/11/2017 at 3:00 AM.

Best dealership. It was my first time to purchased a new car and everyone did a great job and was really helpful through out the process. I would definitely recommend Mr. Cesar Gaudin.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Thank you, Toney!

By s2.d.young on 7/10/2017 at 10:22 PM.

Our family was driving through Texas and our Check Engine light came on. Toney Urban in the Service Department went out of his way to fit us in and make sure everything was OK. We couldn't have been more pleased with the service we received.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New car purchase experience

By rdself8 on 7/9/2017 at 2:39 AM.

We found the staff to be very professional, knowledgeable and efficient. Really appreciated them not trying to make us buy a car that we did not want. We would recommend Classic Honda of Midland to all our friends. Great experience!

I would recommend this dealer.