Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and non pushy service

By Ron S on 1/23/2019 at 1:30 AM. Helped by Steve (Frank's manager).

Had a bad experience here about 5 years ago. I was a bit hesitant going there this time. However the treatment I received this time more than made up for the bad one by a long shot. Thanks to Frank and Steve. Ron Shaner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Hazel

By tfo5pent on 1/19/2019 at 8:24 PM.

Great experience with no hazel's. Thanks for making my time with my while. I was not expecting to purchase a car but personal was so friendly and straightforward that made my decision very easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alex was patient, informative and tolerant of my decisivenes

By Tricia9295 on 1/19/2019 at 2:43 PM.

Alex was thorough. He even presented research based information when I was indecisive and unsure. He presented factual based information for my questions in the decision making process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car purchase experience EVER!

By RebeccaV on 1/16/2019 at 11:37 PM.

I have never been so satisfied with a car buying experience...from looking online, all the way to signing the paperwork, everyone was friendly, helpful, and knowledgeable. My salesman was Chris Rodman... he made you feel like part of the family and not just a customer off the street. He is not only friendly, but very knowledgeable and was super helpful. I’m a customer for life now, and I’ll send everyone I know to see you! Thank you for such a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional and friendly and tries hard to make a good

By alanm on 1/16/2019 at 8:55 PM.

Very good from start to finish, professional, courteous. I would recommend Alex Bowers without hesitation. Our family bought 2 vehicles from him over the past couple of years and will see him again when it is time to trade once more.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

GREAT

By cargirl on 1/16/2019 at 5:39 PM.

EVERYONE WE DEALT WITH WAS HELPFUL AND COURTEOUS. THE CAR WAS PREPPED AS WE DEALT WITH FINANCE AND NICK FOLLOWED ME HOME TO PICK UP MY CHECK.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Good experience from start to finish.

By nedroux22 on 1/15/2019 at 1:51 PM.

My wife and I came into the dealership not knowing what to expect, as we have had bad experiences at other dealerships in the past. Frank Maiorino was our internet sales representative and treated us with respect and in a professional manner. Frank was thorough in the explanation of the features of the vehicle that we ended up purchasing and was more than willing to answer any questions that we had. I would definitely purchase another vehicle with Ocala Honda. We also had a great experience with the financial manager: Kenneth Daniels. Ken was no pressure and did not attempt to sell us a warranty package that we did not want. He worked with us, knowing our payment restrictions, and came up with a warranty plan that was affordable and covered the items that we felt were important.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME! Sam Ferron sure knows how to treat a customer.

By Bobbi80 on 1/11/2019 at 9:38 PM.

I am sure that the owner of Honda of Ocala, Mr. Jenkins, culled through alot of fine sales people and picked the cream of the crop but I was fortunate enough to get THE BEST, Sam Ferrron. From the moment we met there was never any pressure, respectful and excellant customer service. He helped me figure out what I wanted, made the trade-in effortless and then spent alot of time explaining all the new technology, set up my blue tooth phone, sirus and even exchanged all the stuff I had in the trade -in into my new auto while I was with the finance manager.....flawless. I even feel I made a friend and how many car salesmen can you say that about? So to you Mr. Jenkins kudos to you for assembling a fine team and to my friend SAM the Man - Thank you with deepest gratitude. I will recommend you to anyone who is interested in buying a car. Til we meet again. Bobbi Kauffma

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Respectful, no pressure and excellent customer service

By Eis88 on 1/10/2019 at 2:13 AM.

Purchasing a vehicle can be extremely aggravating. After visiting several dealerships in the area I went to Honda of Ocala. Alex helped me find my perfect car and the sales deal didn't take all day!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying a used car

By Crich6907 on 1/8/2019 at 3:52 PM. Helped by Bari Barlow.

I did business with Bari Barlow and Ryan Watchler both of these guys have been amazing very understanding very informative. Had a great experience buying a used honda pilot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!

By SKeel1972 on 1/5/2019 at 1:16 AM.

Sam was an amazing salesperson. He was very helpful with making my purchase. I will definitely refer Sam to someome I know. Very happy that I came in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Inandout4709 on 1/4/2019 at 5:00 PM. Helped by George Prislupski.

We have purchased two Honda CR-V’s in the last three years. Each time we have used Frank Mairorino. He is the best, most caring salesmen we’ve ever dealt with. He goes out of his way to make sure you are happy before you purchase an automobile. The dealership as provides outstanding service. Everyone at Honda of Ocala is polite and courteous and willing to go beyond expectations. I highly recommend both Frank, the service department as well as the overall dealership.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Wonderful, Awesome, Fantastic experience.

By roboguy on 1/3/2019 at 1:58 AM.

A friend recently purchased a CR V from Ocala Honda and raved about his buying experience especially with his sales person and how pleased he was with his car. He recommended that I look up Larry Lopez, Sales Consultant, if I was interested in buying a car. He said " you won't be sorry". I needed a car that was easy to get into for my wife and after checking my friends CR V for that feature I was hooked. On 12/31 I visited the dealership and asked to speak with Mr. Lopez. He was the real deal as described by my friend. In the midst of a Internet Failure he was calm cool and collected during negotiations. All systems were down.. He was very knowledgeable and easy to communicate with. I must admit that the computer failure absorbed more time then I planned for because of other commitments I had for the day. He assured me that the powers to be were working to solve the issue and to please standby. After all was said and done I have a new CR V, my wife is happy and so am I.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Another Honda CRV for Me!

By karlamm22 on 1/2/2019 at 3:30 PM.

I've been a big fan of Hondas for decades. Love everything about them. Had a great experience working with Alex Bowers on Monday. He was extremely knowledgable. I never felt pressured or manipulated. He worked with me to find the best option for me. I'm very happy and would definitely recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Number 3

By g&eee on 1/2/2019 at 2:06 PM.

Sunday we completed our 3rd purchase of a vehicle from Honda of Ocala. Each time we have been treated with respect, kindness, fairness and patience (as my husband asks 1,000 questions) by John Simms and his staff. This time we looked on line first, a new thing for we "older" folk but still opted to stay with Honda of Ocala even though there were sooo many choices out there. We are always impressed with the relaxed, no pressure atmosphere at this dealership as well as their desire to help make the best fit between the purchaser and the vehicle. It was extremely busy but they never tried to hurry us and made us feel as if we were welcome to ponder this big decision until we felt it was the right one for us. John and Chris and Frank are a fantastic team and represent the company very well. The extra help in knowing we were covered by our insurance before we left the building was very helpful as was the explanation of the options available to us for warranty and service for our new vehicle. The entire process was enjoyable with great instruction and fun moments as well.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By thabyrdman on 1/1/2019 at 12:56 PM.

Traded 2015 CRV for a 2019 CRV EXL. Everyone involved at the dealership (Honda of Ocala) was just great. Vehicle options and demo could not have been explained and demonstrated better. Just the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Traded my 2015 Civic for a 2019 HRV (my dream car).

By Jes62 on 12/31/2018 at 12:52 AM.

Frank was awesome, the rest of the sales staff was friendly as well. Between Frank and Steven I literally cried when they came back with my offer. The finance guys were great and Rico helped me with my insurance even though I deal with my company directly online. Though it was a long process I felt very comfortable and spoke with numerous employees all smiling and jovial.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasure

By Brenda Senson on 12/28/2018 at 5:35 PM.

Nice experience. Most don’t like car buying experience but Nico made it easy and not painful. Would definitely go back to Honda if Ocala

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By Markbr62 on 12/29/2018 at 6:52 PM.

Mike Lehman has got to be the BEST one to assist any and everyone with a car! He was able to make it the easiest and most comfortable car buying experience that I have ever had! If you need a car, Lehman is the BEST person to go to for assistance.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great SUV!

By Visitor on 12/28/2018 at 1:09 AM. Helped by Bari Barlow.

Bari Barlow and Ovi Chisu were extremely friendly, patient, approachable, and very knowledgeable about the suv, the differences in trims, and all the warranty packages.

I would recommend this dealer.