Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.7  
Quality of Work
4.5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn’t have been better!!!

By Midge299 on 6/3/2019 at 9:01 PM. Helped by Mike Bender.

It was my first time buying at Honda of Plymouth. I had gone to other Honda dealerships and quite honestly did not feel that I was treated very well. I was a woman shopping alone and all the sales people at the other dealerships wanted to know what color I wanted and didn’t seem to take me seriously. At Honda of Plymouth, I came in with my leased car that I wanted to trade. Brian was my sales person. He took me on a test drive and explained all aspects of the car to me. I had been a Honda Odyssey driver for years, so the Pilot was new to me. Both Brian and the general manager, Mike Bender, worked with me to find the right car at the right price. At the end of the day, I was able to drive home a new car that was affordable and exactly what I wanted. Not only are they professionals, but they are also super respectful. I will go back to Honda of Plymouth for any of my future car purchasing needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Class Service Department

By DanS2K on 4/22/2019 at 5:54 PM. Helped by Arthur Hapenny, Andelo Debon.

I wanted to purchase a set ot tires for my late model Honda. Along with the set of tires I wanted to schedule a 4 wheel alignment. After visiting all of the tire outlets in my area I decided to make my purchase at Turfankjian Honda of Plymouth. Not only was their price for the tires and alignment much lower than all the others I felt confident that the 4 wheel alignment would be performed correctly and according to factory specifications. Service Advisor Arthur J Hapenny AJ was knowledgeable and courteous and genuinely interested in meeting my needs. My service appointment was scheduled at my convenience and the work was completed correctly and on time. AJ kept me posted on the progress of my vehicle throughout my visit. At one point he apologized for a delay with the 4 wheel alignment because Service Technician Andelo Debon wanteed to take his time and be sure his alignment adjustments were perfect. That was music to my ears. I knew then that I had made the right decision to have my vehicle serviced at Turfankjian Honda of Plymouth. Thank you Service Technician Andelo Debon, thank you Service Advisor Arthur AJ Hapenny and thank you Turfankjian Honda of Plymouth

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Shopping Experience

By slcullen67 on 2/19/2019 at 9:21 PM. Helped by John Collas.

I went car shopping over the weekend. I went to a number of dealerships before I ended up at Honda of Plymouth. I am so happy I did. I was greeted by John Collas who made me feel comfortable and guided me though the available cars in my price range. I must say it was the best shopping experience I have ever had. John really listened to my needs and concerns. John went out of his way to make buying a car an amazing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer services

By Hn on 2/6/2019 at 4:02 AM. Helped by Michael bender, Will at services.

I purchased a used car from them few months ago. I had few issues with the battery being old and needed a new one . Everybody was very helpful and listened to my concerns and tried their best to help. The general manager Michael Bender was exceptional and awesome! He made sure I was happy with my car, with the services and with Honda of Plymouth. Thank you for an awesome customer service, you made my day , very pleased and satisfied customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience from start to finish

By danyacc on 12/15/2018 at 11:50 AM. Helped by Nate Shannon.

So impressed with the type of dealership Honda of Plymouth is. I worked with Nate who was friendly, knowledgeable and in no way pushy or overbearing. They did not do any of the usual car buying routines. They were extremely transparent about car price, dealer fees, etc. The manager and finance person were also extremely friendly and very pleasant to work with. I got a great deal! I recommend this dealership highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

You have to go see Eduardo!

By chadsenechal on 10/2/2018 at 11:07 PM. Helped by Eduardo Rodriguez.

Eduardo was awesome! I came in looking at a specific vehicle after my car was totalled. Eduardo was nothing but smiles, and I have never had a more fun test drive! There was no pressure at all to put me in something right away. I thought I would go to other dealerships, but I never went anywhere else. In finance, Vitor was very good with me, and got me a good rate, and also gave me financing advice for the future! I didn't know exactly what to expect at first, because every dealership is different, and let's face it, we all hear horror stories of salesmen and sales managers. They were very professional and the dealership itself is clean and beautiful. I hope Edo wins salesmen of the month every month!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Use another dealership

By NinaM:GOSOMEWHEREELSE on 9/16/2018 at 10:38 PM. Helped by Tony.

Purchased a car from here, with damages to the interior of the vehicle, which was promised to be repaired. Roughly a month later, someone did a botch job on my seat. Had contacted the salesman I purchased the car through to get it fixed, promised to fix it the right way. Over a period of 5 months, they weren’t able to “reach the upholstery guy” contacted salesman and even went to the dealership once and spoke to them one time when I had other work done to the car (certified vehicle) rotors were rusted over. Spoke to the manager, they tried calling the guy no answer..left, said they would let me know if they hear from the guy. Few months later still nothing. finally got sick of waiting& asked to speak to manager, salesman called. said they were going to make it right for me, said they were going to order seat cover and replace it alls I needed to do was make an appointment. Scheduled appointment, went in for the repair, they had no idea about the repair, nor did they have the seat cover (that I confirmed with my salesman that it had been delivered PRIOR to scheduling my service appointment) and sent me away to come back another day. A week later I go back and finally get seat fixed. Long story short, use another dealership. Not worth wasting your time. Never been treated so poorly,

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Lex on 8/14/2018 at 2:44 AM. Helped by Geoff Giampapa.

I am totally impressed with the experience I had at this dealership! I had been looking for a new car for a few months and decided to look at Honda of Plymouth. As soon as I walked in I knew that this place was so much better than previous dealerships I visited. I was greeted by Geoff who was ready to show me the Honda Accord that I had called about. He was incredibly knowledgeable about the car and answered any questions I had! I really appreciated that he did not aggressively push to sell me the car; I felt relaxed and was really able to consider my decision to purchase. I even had a great experience with Vitor in finance! He found me a lower APR than I had been pre-approved for and set me up with a great deal! I picked up my car today and could not be happier with it! The entire experience was wonderful and I have already recommended it to my friends and family! Make sure you go see Geoff!!

I would recommend this dealer.

Overall Rating

2.4  

1   Customer Service
3   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

Less than ideal experience

By Joe Audet on 5/5/2018 at 8:00 PM.

I recently bought a used vehicle from here and will never step foot in this place again. I suggest you not either. The sales person was great, and the service manager who helped me go over the vehicle was a solid professional which is why I gave it two stars. I gave them 4 days notice of my coming in, and their response was to have the car not ready with a dead battery, be rude and condescending to me while trying to pressure me into using their financing, and playing dumb about how bank transfers work. Had I not traveled 2 hours and already dropped off my one way rental I would have left and gone back home. The sales team members were talking negatively about me in their little area, and didn't seem to care when it was pointed out to them not once, but twice that I could hear them. I stayed the night to make the deal work, and was met with more sarcastic comments from the sales team when I showed up the next morning to finish the deal. Extremely unprofessional, disorganized sales and financing team.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Scott123456 on 4/22/2018 at 6:11 PM. Helped by Jim Jason Joel.

Jim, Joe, Jason and entire team made buying my new vehicle a tremendous experience. I could not be more thrilled with the car and the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2014 Toyota RAV4

By Ron Ferrell on 2/9/2018 at 5:15 AM. Helped by Albert Rivera Jr & Joel DiLillo.

Recently I bought a used 2014 Toyota RAV4 from Honda of Plymouth, Mass. The staffs in this dealership are well trained and professional. The sales representative assisting me with the purchase is Albert Rivera Jr.. He is extremely knowledgeable when it comes to helping me pick up a vehicle that suits my lifestyle needs. Joel DiLillo is the Business Manager here and all the 30+ years I have been buying cars he is simply the best. Here is what I had experience: No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — the dealership made the process easy Quick and clear communication (email or in-person) No games Final price was exactly as negotiated (no last-minute surprises) Professional and polite business and salesperson Attentive to customer's needs Business Manager went above & beyond — working on the best interest rate and payment to my budget. I cannot say enough great things of Honda of Plymouth. Ron Ferrell - Plymouth MA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price

Best dealership buying experience I have ever had.

By VThondafamily on 1/28/2018 at 3:30 AM. Helped by Marion James.

Just bought a new vehicle and I was impressed by the lack of game playing. They valued my time and didn't waste it. They sold me the new Pilot at a very good price and gave me a fair price on the trade in. Marion was a superb salesperson to deal with. I will be calling him when its time for my daughters car next spring. The sales managers Mark and Jason were very fair and honest. The finance manager Matt got my paperwork done as quickly as possible. It is great to deal with a dealership who doesn't use high pressure sales tactics. All around buying experience was amazing. I hope their Service Department is at the same caliber. Really the only thing they could have done to make this experience better is run the new vehicle through recon and clean it before I showed up. That being said the cleaning process was done before the paperwork was done so it didn't cause any delay.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A refreshing experience

By Judy on 11/14/2017 at 12:29 AM. Helped by Marion James.

Today I purchased a CRV from Honda of Plymouth. Marion James was my salesman. It is so refreshing to be treated with respect, patience and genuine kindness. I will tell everyone to go to Honda of Plymouth first. His no nonsense, professional easy going approach and absolute fairness makes him stand out in today's world. All the folks at Honda of Plymouth are great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By TMalone on 10/23/2017 at 12:31 PM. Helped by EDUARDO.

Never thought I would put leasing a car on my list of great shopping experiences, but working with Eduardo at Plymouth Honda was exceptional. No gimmicks or back and forth or wasting time. I asked specific questions and got solid, informed answers. If he didn't know an answer right off the bat, he took the time and effort to find it. I was treated with respect, humor and felt like my sale/patronage was important to the company. Did not work with a more local dealer because this kind of experience was not provided. Eduardo should own a dealership. He is that impressive in his knowledge, service, enthusiasm and professionalim. Honda has a great product and Eduardo and Plymouth Honda more than do it justice. Thanks for a great car-leasing experience. No question you'll have my future business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST AROUND

By Sherri103 on 10/1/2017 at 1:36 PM. Helped by Service team and Management.

I do not even know where to begin. Just about 3 years ago I purchased my CRV from John Fitts. It was so easy with no hassles. Thank you John. This dealership truly cares about their customers which puts them in a rare category. I have never been to a dealership where you get this type of treatment. All I have ever asked for was honesty and that's what Honda of Plymouth does. From the Management Team, Sales Team and Service Department you rise above the rest. Thank you for treating me like family and not just a person walking in the door. Your assistance with my most recent visit has been extraordinary. Enough said

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A total stress free and helpful car buying experience !

By jbbac on 8/14/2017 at 6:32 PM.

I went to Honda to get an idea of what I might like for new car. I ended up purchasing a used Ford Titanium. I certainly didn't think I would be buying a car that day. However, Jason Gardiner was extremely helpful and patient in trying to help me find the right car for me. He and John Fittz were more than willing to take care of any concerns I had about the car. I drove away a very happy person and I know I could come back to them if I had any problems. If you want a stress free,pleasant car buying experience,Honda of Plymouth is your place !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By bbbbbb on 7/16/2017 at 12:11 AM. Helped by Kevin White.

Kevin White did a terrific job. He answered all of our questions and made the sales experience very easy. I would highly recommend both Kevin and Honda of Plymouth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love Our New CR-V!

By BCole7 on 5/14/2017 at 5:00 PM. Helped by Eduardo Rodriguez.

We are beginning our fourth year of leasing from Tufankjian Honda of Plymouth and highly recommend them. We greatly appreciate their efforts to provide us with the vehicle we wanted, and fit it within our financial framework. Eduardo Rodriguez was very helpful and made the process pleasant and efficient. Jason Gardiner was excellent with the financial piece. We love our new CR-V!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

So happy! Kris

By Kris10 on 5/7/2017 at 11:17 PM.

Was very anxious today going for a new car. John Fitts met my husband and me and right away the tension left. I picked out the car we played with numbers and just like that I have a new car cause John listened to what we had to say and what we could afford! Awesome person, awesome team,very impressed!! Super happy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By muriel62 on 10/19/2016 at 11:58 PM. Helped by Geoff G iampapa.

I purchaser my honda crv 2016 from Geoff Giampapa ,He was very helpful in finding just what I wanted.I am very happy with my vehicle.

I would recommend this dealer.