Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.4  
Quality of Work
4.6  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A total stress free and helpful car buying experience !

By jbbac on 8/14/2017 at 6:32 PM.

I went to Honda to get an idea of what I might like for new car. I ended up purchasing a used Ford Titanium. I certainly didn't think I would be buying a car that day. However, Jason Gardiner was extremely helpful and patient in trying to help me find the right car for me. He and John Fittz were more than willing to take care of any concerns I had about the car. I drove away a very happy person and I know I could come back to them if I had any problems. If you want a stress free,pleasant car buying experience,Honda of Plymouth is your place !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By bbbbbb on 7/16/2017 at 12:11 AM. Helped by Kevin White.

Kevin White did a terrific job. He answered all of our questions and made the sales experience very easy. I would highly recommend both Kevin and Honda of Plymouth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love Our New CR-V!

By BCole7 on 5/14/2017 at 5:00 PM. Helped by Eduardo Rodriguez.

We are beginning our fourth year of leasing from Tufankjian Honda of Plymouth and highly recommend them. We greatly appreciate their efforts to provide us with the vehicle we wanted, and fit it within our financial framework. Eduardo Rodriguez was very helpful and made the process pleasant and efficient. Jason Gardiner was excellent with the financial piece. We love our new CR-V!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

So happy! Kris

By Kris10 on 5/7/2017 at 11:17 PM.

Was very anxious today going for a new car. John Fitts met my husband and me and right away the tension left. I picked out the car we played with numbers and just like that I have a new car cause John listened to what we had to say and what we could afford! Awesome person, awesome team,very impressed!! Super happy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By muriel62 on 10/19/2016 at 11:58 PM. Helped by Geoff G iampapa.

I purchaser my honda crv 2016 from Geoff Giampapa ,He was very helpful in finding just what I wanted.I am very happy with my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

New truck

By Lucy's mom on 9/27/2016 at 7:05 PM. Helped by Eduardo Rodriguez.

After trouble trying to locate the exact truck we had put a deposit down on, they went above and beyond to correct the issue. Hopefully we'll have our new truck in a few days.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!

By 496000 on 9/9/2016 at 2:13 AM. Helped by Geoff Giampapa.

When I arrived at honda of plymouth I felt anxious about buying a vehicle. Geoffrey was great! He respected my budget and did not try to up sell or pressure me. He made the entire experience so easy and seamless. I am very happy with my vehicle and would absolutely recommend Geoff Giampapa and Honda of plymouth to a anyone.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Manipulation & Deceit

By Jennifer Fairman Hatfield on 4/16/2016 at 2:02 PM. Helped by The salesman was caught by deception and so didn;t give me his card. If Honda Plymouth wants to respond, they can look us up- Hatfield-Fairman.

My husband and I went to trade in our old Buick. Salesman pointed out a car, gave us the list price and the monthly lease amount - we said okay. It took them THREE HOURS to do up the paperwork. By that time we were the only ones in the dealership, it being an hour and a half past closing time. They finally present us with the contract, having thought they made us wait long enough. Apparently they thought we couldn't read a lease contract, all of a sudden the price of the car had increased $2300! We called them on it and said we can't sign THAT, it was not we agreed to. All of a sudden the office was flooded with people, "oh, we thought you wanted this extra thing" No! It was very obvious they had underestimated us and had tried to slip us a fast one! They then said oh well, we'll correct it and they then printed out a corrected contract in 5 MINUTES!! But the first one took 3 hours! And this was AFTER the credit check had happened. Thank God I used to work in a bank lending dept and can read a loan/lease contract, because I think the average consumer would have fallen for this MANIPULATION & DECEIT.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jay Made My Day (even on April Fool's Day)!

By Cricket on 4/1/2016 at 5:38 PM.

Jay was very professional and made me a very "happy" customer, especially after throwing in a FREE oil change! ?? I will definitely return in the near future! ??

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SERVICE WITH A SMILE

By RONSIR on 10/7/2015 at 3:23 PM. Helped by Barry Siegal.

I have been bringing my Honda CRV to Honda of Plymouth for over three years and two consecutive CRV's and have always found the service from Barry Siegal to be of the highest quality., I will continue to ask for Barry for any of my service needs. Excellent. Keep up the good work. Ron Sironen rems329@live.com

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a Honda CRV on 9/24/2015 at this dealership.

By nesbitt,paulene100343 on 9/24/2015 at 11:53 PM. Helped by Patrick Donohue, Sales Associate.

I bought my new Honda CRV from Patrick Donohue. From the minute I walked through the door I knew immediately that I had the right salesman for us in Patrick. He spent a lot of time with both me and my husband, answered all of our questions, and took us for a test drive. From the first moment we got into the car he explained all of the exemplary features with us. In addition, Patrick is not a "pushy" salesperson and he is very upfront and honest when you ask him a question and that is what I really like about him. Patience with customers is another one of his virtues. He is extremely customer oriented and goes "above & beyond" for his customers. He has the kind of honesty that you don't find in many car salesmen, and I would certainly recommend Honda of Plymouth and Patrick Donohue to all of my friends. He is a very special gentleman and I feel that I am in good hands in the future knowing that he is a big part of this wonderful dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

customer service

By buddhacop on 9/22/2015 at 2:35 AM. Helped by Jon Silva.

Our salesman, Jon Silva and financial service manager,provided the best dealer customer service that we've have experienced in our combined 50years of car buying.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Winning!!!!! Go nowhere else but here! Like no other!

By LisaLisaNoTina on 9/18/2015 at 9:55 PM. Helped by Euardo.

My 22 year old daughter was interested in purchasing a Honda and asked for my assistance since I've been in sales all my life. She had in mind what she wanted to pay and what her monthly payments would be and she was afraid that salesmen would convince her to a higher payment so she begged me to go. Reluctantly, I went. I was charged to get into an argument and pumped that I had to do all the talking and fighting too make sure my daughter wasn't going to get taken advantage of. Guess what? Not only did they stay within our parameters the monthly payment my daughter wanted was LOWER than expected!!! Who does this? I've purchased several cars and trucks for my kids and family and this has NEVER ever happened to me or any of my kids. Not only were the salesmen happy to be at worked they were also asking if we needed anything like drinks etc. Our salesman Eduardo was more than happy to repeatedly bring me bottled water. He genuinely smiled through the entire transaction. Here's the better part, ready? When it came to the being financed I specifically told the finance manager what payment my daughter needed to be in. He came back with a VERY GOOD interest rate that impressed me because I thought I was going to have to argue that too! I was so shocked I was almost afraid to put my guard down because I thought this process was too simple. When my daughter went the next day to pick up the car the finance manager found a BETTER interest rate!!!! Again, who does that??? Well aparently this dealership does. I have nothing bad to say about anyone I came in contact with, not even with the bow tied sales manager. Everyone was pleasant and happy to be at work. As a sales professional who has worked in the sales industry all my life I have to say this dealership has got it right. Keep going Plymouth Honda and sell lots of cars! You guys rock!!! By the way, I have 3 other adult children that I would not hesitate for a second to send them there alone to buy a car!!! Oh, and I forgot one more thing, the price of the car was exactly where I wanted to be!!! Like I said in the title "Winning"!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Heather on 9/11/2015 at 6:23 PM. Helped by Barry Siegal.

When my 2013 Pilot had water leaking into the driver side, I was really nervous to bring it in to be repaired. As soon as I drove into the service area, everyone I dealt with was kind and very helpful. Barry went out of his way to solve the problem. I will be coming back next time that I need service. I could not have had a better experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By sob on 9/10/2015 at 9:12 PM. Helped by Barry Siegal.

Always service with a smile and Barry goes out of his way to help solve your car problems. They always get the service completed in a timely fashion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service! 5 stars

By Ryan7Kelly on 9/9/2015 at 3:48 PM. Helped by Barry Siegal.

Barry Siegal as well as his co-workers in the service department were absolutely fantastic. Great service and very professional. I'll surely be back again. Thank you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Positive Experience

By CRV 1986 on 8/30/2015 at 12:19 PM. Helped by Jon Silva.

Everyone was courteous and helpful. Germano was very knowledgeable; Brian made the paper work a breeze and Jon went out of his way to help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car purchase of my life

By Susie's black beauty on 8/28/2015 at 7:50 PM.

My Subaru was getting old and I have been putting off the new car purchase because I hate dealing with the whole system. I think we can all agree. Well I was shocked at how easy John Fritts at Tufankjian honda made this purchase the best experience I've ever had. He met me at the door and just listened to what I was looking for. He never pressured me into anything. He was on my side, trying to help me get into the best car for ME. I got a much nicer car at a price I never even asked for. They just offered this amazing deal and did it all with no pressure at all. They just wanted me to be happy. When I went to another dealer they did not give me the hard sell and make me feel guilty about doing my search. The dealership was fast at getting me quotes and even better at getting me a price that was the best I had been offered. They made the whole purchase easy. I will go nowhere else, ever. This family treats you like family. John Fritts is my car dealer for life. Can't say enough about how he knew what I was looking for and got just as excited for me getting into a beautiful Honda Accord that I never thought I could afford. They made it happen. Thank you!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

"My Happy Buying Experience"

By Jingles126 on 8/24/2015 at 5:56 PM. Helped by Marion James "Product Specialist".

Everybody at the Honda dealership was very professional, courteous and friendly. We worked with Marion James and he was the bomb. He was professional, very informative, kind, friendly, courteous, never was pushy, answered all our questions, had a positive outlook and very pleasant to talk to as was Brian Moynihan. We have been to other dealerships and never felt as comfortable as we did at the Honda Dealership in Plymouth. We would recommend this dealership to family and friends for sure!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Overall positive buying experience

By Ed262 on 8/23/2015 at 4:59 PM. Helped by John Silva.

Everyone that I dealt with was very professional. Staff were friendly and knowledgable. There were no high pressure sales tactics. John Silva was excellent to work with as was Brian Moynihan. Everyone was courteous and ensured that my questions were answered. Excellent car buying experience.

I would recommend this dealer.