Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.4  
Service
3  

Dealer Reviews

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Overall Rating

5.0  

5   Overall Experience

Thank you very much Mr Robert Dolittle for helping us get...

By Vidia Neville on 10/9/2019 at 7:38 AM.

Thank you very much Mr Robert Dolittle for helping us get back a Honda civic we love it and you are a truly awesome person honda is very lucky to have you.May God always bless you and your family again thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Susie D on 10/6/2019 at 2:05 AM.

We bought a Honda CRV (EX-L) on October 3 which is the fourth Honda we have bought from this dealership. Our sales consultant, Lewis Byrd, was wonderful in that he was very thorough in explaining the many features, especially the electronics, on the vehicle. He took his time with us and was very knowledgeable and more than willing to answer all our questions. Understanding the electronics was definitely made easier because of his willingness to be sure we were well informed. He was very patient and understanding and we never felt rushed in anyway. As we were leaving in the new car he even told us to write down any questions we have when we got the car home and to bring them back and he would answer them. He was an awesome salesman. The gentleman who handled the financing was also very very good and made sure we got 1.9% financing. My husband and I would definitely recommend this dealership to anyone wanting to purchase a new Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Joseph Casarez was one of the best sales reps I've ever...

By Russell T on 10/2/2019 at 2:13 AM. Helped by Joseph Casarez.

Joseph Casarez was one of the best sales reps I've ever dealt with. Very knowledgeable, friendly, and efficient. I highly recommend him to anyone wanting to shop at Honda of Spring.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seamless experience

By Repeat customer on 9/28/2019 at 1:55 AM.

Got exactly what I wanted...2019 Honda Pilot touring black exterior and interior , 7 passenger. was quickly accommodated and got price more competitive than other dealerships in town.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience!

By Duane on 9/19/2019 at 2:17 AM.

Great service from the team at Honda of Spring. From the internet negotiation to the explanation of features on the new vehicle, it was an exceptional buying experience. Robert and Richard went the extra mile to be sure we were satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!

By Michelle S... on 9/16/2019 at 1:58 PM.

I had an amazing experience at Honda of Spring. Mr. Byrd made the process of buying really easy and it was the quickest I’ve ever left any dealership. I definitely would recommend coming here if your in need of a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good business

By Omar on 9/15/2019 at 2:21 PM. Helped by Joseph Casarez.

Good price and very professional staff especially Joseph casarez and Irshad Hussain. They provided smooth quick transaction and very knowledgeable with their stuff, will recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second Lease

By IUM on 9/14/2019 at 2:47 PM.

My current Honda Accord Lease was coming to an end. Met with Robert Doolittle, Internet Sales Manager. In almost no time at all I had traded in my Accord lease on a brand new Accord lease for almost exactly the same no money down very competitive terms. No haggling, zero hassle, the way car buying should be. Thank you Robert!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a great experience

By Baylee Adams on 9/9/2019 at 4:59 PM. Helped by Joseph, Casarez.

I had a great experience with buying my first car. They had very good prices and they gave me rubber mats for my new car. Very nice people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Julie on 9/6/2019 at 8:45 PM. Helped by Joseph Casarez.

Sales consultant Joseph Casarez was knowledgeable, available and made this car purchase the best we have had. The deal we got on our new vehicle & trade in value on old car was fair & equitable. Joseph was patient & answered all our questions & concerns. Rob Marchant was transparent & knowledgeable with the financing & Rob Doolittle was knowledgeable & very pleasant to deal with on my technology questions.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Totally disrespected.

By robinson on 9/3/2019 at 3:02 PM. Helped by Father and Son in used sales.

I specially told the salesman and Neil Pratt that I was pre-approved with Capital one Bank to finance my vehicle. But, Mr. Pratt applied for a car loan with several banks against my wishes, anyway. And after complaining to the manager, he simply told my that I should be happy that Neil "tried to help me" Disrespected again, I'm 54 years old and I don't need no one disrespecting me in such a manner...I'm an African American Female. Neil nor the manager pay my bills.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very pleasant experience

By happyowner207 on 8/18/2019 at 9:42 PM.

Richard Sapp gave me the best Drive-out offer at my first request, in comparison to the offers I received from 5 other dealerships. The whole purchasing process was quick and pleasant. Irshad Hussain help me with all the paperwork explaining in detail each document. Then Richard explained to me all the features and functions of the new car. He took me on a test drive to show me the safety electronic features of the car. They stay with me until midnight and after they answer all my questions and explained to me everything I needed to know. I truly appreciate all your efforts, all your help and staying that late. Thank you very much!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst dealership in Houston

By Honda of spring blows on 8/2/2019 at 3:13 AM.

The new car salesman will lie directly to your face about the services they sell. They will not honor warranty plans at all. Left my car in a total mess and scratches on the door of a brand new car but wont take responsibility. Never use their service department

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Great Customer Experience

By Paula T on 8/1/2019 at 5:20 AM. Helped by Joseph Casearz.

I have purchased several vehicles from this dealership and once again they have come through with flying colors. My sales rep Joseph Casarez was attentive to my requests and Neil Pratt was as professional as always. Simply put, these guys are honest, trustworthy and are concerned about the customer experience.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
3   Overall Experience
5   Price
4   Quality of Work

Helpful but very slow finance department

By Miscname on 8/1/2019 at 1:07 AM.

The salesman (R. Doolittle) was very attentive and knowledgeable, but we sat for over 2 hours just waiting to handle the final paperwork. They only had one finance guy doing the paperwork :( We realized later that not all of our personal items were transferred over to the new car, and they won’t return my calls about it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By FamilyQ on 7/30/2019 at 11:22 AM.

Robert Doolittle has been amazing to work with and we have now returned to the dealership several times because he makes the car buying experience a breeze!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Cool!Good experience.

By WichanP on 7/29/2019 at 3:51 PM. Helped by Joseph Casarez.

Joseph Casarez was awesome, helping me to get a new honda cr-v ex. Rob was great, not pushy. These guys made things easy for me. It was a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hasle free, easy, good price.

By Lilthing32 on 7/28/2019 at 4:34 AM.

I highly recommend this dealership. I got a quote off internet sales and it was a good price. I asked for a walk out price and right off the bat I got the lowest price. It was a great experience, there was no negotiating going back and forth, haste free for me. I picked up my car the following morning. I was done and out the door in an hour. My kind of buying.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional service and going the extra mile!

By James C. on 7/25/2019 at 3:24 PM.

We purchased a 2019 Odyssey at Honda of Spring. Robert from internet sales took our concerns and ran with them, he was consistently straight and honest with us and made the process feel really painless. He really went above and beyond to get us the right deal and make our family comfortable with the purchase. Kudos to Robert.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth , wonderful experience

By Nola paint on 7/25/2019 at 2:24 PM.

This dealership was amazing, not pushy , took great care of me ! Had my best interest to find the right deal Robert Doolittle was the best salesman, extremely professional and was very patient Definitely recommend

I would recommend this dealer.