Dealer 2-Year Rating

Overall Rating

3.4 / 5
Customer Service
2  
Friendliness
4  
Overall Experience
3  
Price
3  
Quality of Work
5  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

3.4  

2   Customer Service
4   Friendliness
3   Overall Experience
3   Price
5   Quality of Work

GREAT SERVICE DEPARTMENT -Poor Phone Communication

By Bill Wallace on 4/25/2017 at 6:18 PM. Helped by Raquel (excellent), Joel (excellent), telephone answering and correctly connecting (lacking in every way).

I brought my wife's Acura in for a service problem. The vehicle repair was done in timely order considering parts hsd to be ordered in. But the problem with this dealerdhip is the telephone communication. I called to verify the car was ready, gave the name of the person I wanted to speak with and ended up with my call being answered by the adjacent Honda dealership service, who knew nothing about my vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you maria for helping me with the loan process.and...

By Booker12 on 2/21/2014 at 7:32 AM. Helped by Maria quiambao.

Thank you maria for helping me with the loan process.and helping me with my navigation system. That helped me alot thanks I'll contact you again forsure.

I would recommend this dealer.