Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Randy is a rockstar!

By RJH on 9/19/2019 at 6:48 PM.

I purchased a vehicle from Hopper while living on the East Coast. Randy from the very beginning was accommodating, friendly, and super helpful with this bi-coastal transaction. He made everything seamless and easy before my big move out to Texas. He even picked me up at the airport and brought me to the dealership, keys in hand. Overall, Randy made this experience a good one for me. Thank you Randy!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service, Great to deal with

By Mcfinn on 9/9/2019 at 6:29 PM.

Randy and the team at Hopper Motorplex were great to deal with. Fast, courteous, and honest Just bought my second vehicle from them and was not disappointed. The finance team was great too. I Highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Ernie and staff:)

By westtx on 9/9/2019 at 12:41 PM. Helped by Trent.

Helpful and kind and efficient from start to finish. Great body work and detailing. Transparent and smooth financial transaction. Would purchase another car from them if needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Randy was awesome. No pressure!

By Sooners on 9/5/2019 at 8:19 PM.

Randy did a Fantastic job just getting me in the door. Ya'll were 1 1/2 hours away but he talked me into coming in on a test drive. Everyone there were excellent from the porter, salesmanager and finance. I even got to meet the owner while I was there. They were all a pleasure to deal with. The Salesmanager even took me out to the car to let me test drive it alone. They usually don't do that with Race cars. Lol I would definitely buy from Randy again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Randy is the go to man

By Jewelgoofy on 8/29/2019 at 9:20 PM.

Omg you guys this man is amazing So I had just purchased a 2002 dodge stratus from a dealer and a week later my control arm on my passenger side front wheel broke so I wasn’t carless with two kids and a job I search and searched and found his lot We texted back and forth me telling him my situation he told me what I needed and guided me through the process He got me approved over the phone I got my license found a ride and went straight to his office There he should me the beautiful car Let me test drive me Showed me all the key parts of the vehicle Once we agreed we did the paperwork and he even told me about their great services Once I met with the finance team I wasn’t in and out If it wasn’t for randy I would still Be walking Thank you so much Randy 🥰 love you like a dad

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A positive experience

By Littlenicky1993 on 8/28/2019 at 2:18 PM. Helped by Jim Selaiden.

Came into dealership looking for a Jeep Grand Cherokee and Randy was very helpful. Took 2 for test drives and zoned in a used 2017. Process was transparent and fair. Randy was there for every step.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Customer Experience

By LW on 8/28/2019 at 9:56 PM. Helped by David Newton.

I had a great experience here at hopper, salesman David Newton was the best ever, great guy, very informative, helpful and just a all around great person. I will be back!! LW

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Dream Truck!

By rdruga on 8/24/2019 at 3:35 PM.

Randy helped me find my Dream Truck! It was a great experience, fast, easy and everyone worked really well together over there. The welcome kit was greatly appreciated and custom calendar is hanging in my office. Thanks Randy and the entire Hopper Motorplex Team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Flores on 8/21/2019 at 12:29 AM.

Randy was great!! Worked very hard to help us !! We will definitely go back and purchase another vehicle from him !! Staff was very nice and professional !! I would definitely go back !! Thanks Randy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful!!!

By Natalie on 8/19/2019 at 6:34 PM.

We found our vehicle online and stopped in. Everyone was very friendly and inviting. Ernie was great to work with. Great customer service and reasonable pricing! Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellence all around.

By SongBird on 8/19/2019 at 4:12 PM.

We are in Illinois, but our vehicle search brought us to Hopper Motorplex in Texas. Kyle and the whole team at Hopper were excellent. Paperwork FedEx-ed back and forth, swift and competent. Shipping got our car to us in one day! We heartily recommend Kyle and Hopper for their work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Ford Explorer

By 2017 Ford Explorer on 8/14/2019 at 12:36 AM. Helped by Jim Selaiden.

We found the 2017 Explorer sport on Car Gurus and drove to Hopper Motorplex in McKinney. Randy Porier met us with a smile as we walked up. He was very helpful throughout the purchase process. I will do business with him again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Vlayton on 8/10/2019 at 2:28 PM. Helped by Jason.

Big Ern was the best car salesman I’ve ever worked with. He was so helpful and patient. We never seemed like he was rushing us or pushing us to commit before we were ready. Jason in finance was great, as well. He was informative, did his job well, but was so personable and real with us. Great, great dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely Amazing

By 19bk85 on 8/2/2019 at 8:36 PM. Helped by Mike Anderson.

This place was well worth the drive. I came across Hopper Motorplex on Auto-trader. I had never heard of them, but the reviews looked promising. In the past 4 years, I’ve purchased 6 vehicles between myself and my wife (I know, I know.... I have a problem lol). Anyways, I have got to say this place was the best, hands down! You can definitely tell they genuinely care about their customers. They were extremely patient with me and never once did I feel like they were trying to push me into doing something I wasn’t comfortable with. No pushy sales tactics, no false gimmicks, no fine print.... absolutely amazing! I will definitely be a return customer. Go see Randy Porier for a test drive, great guy. Also.... if you do end deciding to purchase a vehicle, ask for Shaneela, the Finance Director. She is absolutely wonderful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, easy and comfortable buying experience!

By mguynes on 7/29/2019 at 2:29 PM. Helped by Shaneela Farhataziz.

I'd give 6 stars, I don't see that option.... We drove 200 miles to another dealership in DFW to purchase a vehicle, only to find it not as advertised. Desperate, we jumped online, found Hopper Motorplex, found the vehicle we wanted, called Kyle, got pre-approval and called an Uber all within 30 minutes. When we arrived at Hopper, Kyle was there to meet us. We test drove, signed the paperwork and were on our way. Multiple team members checked on us throughout the process and made us feel very comfortable. This is how buying anything should be. Thank you to Kyle and Team Hopper for making this dream come true!! You guys are top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was great with no stress

By Tjm1978 on 7/10/2019 at 7:16 PM. Helped by David.

I went there just to look around. I was shopping for a Harley. I met a salesman named David and he was extremely helpful and knowledgeable. He answered every question I had for him. He didn't try to rush me to buy a bike. I found the bike I wanted and the paperwork was quick and easy. No stress at all. He fixed the right blinker and filled my tank up and I was ready to ride. I recommend them highly. Great staff. Thanks again. I will purchase my next bike with them down the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience Overall and a Great Inventory

By Randy Porier on 7/5/2019 at 10:22 PM.

Randy was very knowledgeable and helped a lot with my purchase, making sure the entire transaction went smoothly. I would highly recommend Randy and Hopper Motorplex if you are in the market for a unique car or a nice lifted truck/jeep. I love my new CTS V. 5/5. Will try to buy all my future vehicles with Randy. Great customer service before and months after I bought my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and Fair

By fightonfrosty on 6/22/2019 at 4:30 PM.

Randy was great and this dealer has harder to find, low miles and sometimes modified vehicles at fair prices. Really friendly people and attention to detail evident everywhere. I’ll buy again for sure.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Got the truck i always wanted while talking with a friend!

By LeadLizzard on 6/17/2019 at 9:16 PM.

It truly felt like i was chatting with a buddy over cars while buying this truck. Randy was friendly, kind and very low pressure. He worked with me for several days to get my new truck so Randy really put in the work for me. I would go see Randy again for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best!

By Marianne1209 on 5/27/2019 at 6:30 PM.

Randy was so easy to work with and totally transparent in the car buying process. He is extremely kind and very knowledgeable in the car business and Hooper Metroplex dealership. My husband and I highly recommend Randy for your next car purchase.

I would recommend this dealer.