Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.0  

3   Customer Service
5   Friendliness
3   Overall Experience
5   Price
4   Quality of Work

Customer Experience

By Rox1109 on 12/17/2017 at 5:29 PM.

We overall had a good experience, I say good and not great due to the fact that when we seen an associate for GAP warranty, we declined-due to the amount of increase our monthly payment would go up. When we sat down and are about to sign contract I spot the fact that the GAP warranty WAS STILL ADDED ON even after the fact we declined it! It's deceiving to consumers and not respected. When you decline a product it should be respected and not pushed! According to finance guy he wasn't aware, but I'm sure he was.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership, Excellent employees

By Ashley Banks on 12/12/2017 at 3:42 AM.

If your looking for a great vehicle at a reasonable price, then you have come to the right place. My husband and I was here last week to find a new and/or used car or truck and we were able to find it within less than 30 minutes of being there. I was able to find a vehicle within my price range and budget. The salesman by the name of John was very welcoming and helpful. The employees there was not pushy or was not pressuring you to buy a vehicle unlike other dealerships I experienced. John was very patient and understanding as we were deciding to purchase a vehicle. We ended up buying the vehicle and since then has been very happy with our decision. I would definitely recommend this dealership to my friends and family. Thanks John :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chevy Colorado

By Colorado fan on 12/2/2017 at 11:57 AM.

This is a most pleasurable experience, and, I feel, unusual in this industry. Damian was extremely low pressure and related to me on a personal level. The dealership as a whole is honest and desires to have you as a repeat customer...Not a "one and done". I highly recommend visiting them if you are in the market for a new Chevy or a top end used vehicle! The finance and management team that I dealt with were friendly, engaged and a pleasure as well...Just a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Was a pleasure dealing with Castle Chevrolet

By check37 on 11/22/2017 at 2:28 PM.

They were very thorough about describing all the functions of the car that we were interested in, which we eventually bought, was a pleasure dealing with them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ZR2 my dream truck. Better than the Toyota Tacoma TRD Pro

By 2swole31 on 11/16/2017 at 3:32 AM.

Patrick Obrien was amazing at helping get my ZR2. He was friendly and helpful. That is what I think is most important. I met with Pat twice and both times were amazing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

You change the way I felt about car dealers!

By Zizanio on 11/12/2017 at 2:56 AM.

Thanks to Mr.Andrew and Mr. Ed my family and I had the most amazing experience with these Gentlemen. What impressed us besides the great customer service experience was their uniqueness from all other car dealers that i have dealt after purchasing a total of 9 vehicles in my life time, was the way the came across REAL and NOT GREEDY! These two things are the secret to gain loyal customers for life and multiply through word of mouth. Castle Chevrolet north thank you for showing me that real professional car dealers do exist! Best regards, Your new loyal customer, George Karras

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Chevrolet Dealership Out!

By Chevygal on 11/11/2017 at 6:40 PM.

This is my first experience with Castle. In the past, I have always bought my cars from the previous dealership Hoskins Chevrolet. I am glad to see that Castle is keeping up the Hoskins tradition of exceptional professionalism. I couldn't have received a better deal anywhere else. Damian was very knowledgeable and helpful, taking time to assist me with all the new features on my new Equinox. And Fabian and George have continued the tradition. I am thoroughly satisfied and would recommend this dealership to my friends and family. I especially love the free oil changes for life. They certainly know how to treat their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great price! Easy process, Completely satisfied.

By JOHN V LEE on 11/1/2017 at 1:53 AM.

Great team to buy from. Quick and to the point. Free Oil Changes for Life as well! A terrific inventory to choose from, no Hassle process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No matter your credit situation

By Cubsfan1 on 10/29/2017 at 10:46 PM.

Good credit bad credit no credit come on in and speak to Mike Pirozzoli in the sales Dept. You’ll be driving the same day. Castle Chevrolet North 8474390900

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Nate and the entire team treated us like family.

By heatmanjoe on 10/26/2017 at 1:33 AM. Helped by Nate Montoya.

From the moment we walked into the showroom we felt like it was home. Nate took us out for our test drive and told us about the features of the car. We were driving home in less than two hours.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Mike is like family

By Pencilholder on 10/16/2017 at 7:39 PM.

Mike is a genuine, down to earth person. He gave honest and helpful advice and made me feel at ease. George willingly worked very hard to find a reasonable price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience from start to finish!!!!!

By Stevec24 on 10/16/2017 at 3:39 PM.

This dealership knows how to treat a customer. I never felt like I was being pushed into a sale. Very easy transaction. Highly recommend to check them out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Helpful and Polite

By Andrea Saucedo-Franco on 10/10/2017 at 1:42 PM.

Michael D. Pirozzoli was very helpful and polite. The last guy we dealt with was a little to pushy trying to sell the extra warranty. Over all it was a great experience. Great customer service. Thank you for all your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy to do business with

By blazing redhead on 10/8/2017 at 6:27 PM.

I wanted a certain type of vehicle. Made an appointment to come in and test drive. It was ready for me when I got there. Quickest purchase I have ever made.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Used Car from Castle

By donald123 on 9/27/2017 at 5:53 PM. Helped by Mike Rodriguez.

Found this car on line at cars.com. Clicked to have someone from Castle call me to talk about the car. Was contacted the next morning. Found people at Castle responsive, helpful, courteous and timely. Would recommend Castle for on line purchase. We live in Arizona so bought this car site unseen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and Friendly

By P.D. on 9/18/2017 at 8:17 PM.

Great salesmen,and you made it easy and pleasant...and I got a Beautiful birthday cake as it was my birthday when we went today.. Again Thankyou..

I would recommend this dealer.

Overall Rating

2.8  

2   Customer Service
3   Friendliness
2   Overall Experience
3   Price
4   Quality of Work

Price on window differed from the price

By TheDs on 9/16/2017 at 8:42 PM.

Not a very friendly dealership. Price changes theb you start taking money off. Terrible finance companies Chevy deals with. I bought a Toyota Highlander 2.5 percent interest they couldn't find my husband less than 5 percent. Never will we do business again with Chevy products. Toyota's the way to go.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy relaxed and comfortable

By Vette on 9/11/2017 at 11:21 PM.

Guy & Fabian Make everything easy relaxed and comfortable it's a great atmosphere at CASTLE Chevrolet north I will continue purchasing there as I am greatly satisfied with each and every purchase this will be my second purchase in the last year CASTLE Chevrolet north will always be my first choice and I will highly recommend them to family and friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service and fast processing!!!

By Gloria on 9/2/2017 at 10:59 PM.

I am VERY pleased with my purchase and the staff was so friendly and catered to all my needs ..they found the best price and deal for me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our thirteenth Chevrolet!

By Robby on 8/31/2017 at 1:56 AM.

All from this facility and all but two from the same people there. As always, an excellent purchase experience from the sales staff as well as the finance department. Sales professional, Steve H. worked with us as he always has......he assisted in our last ten purchases. Fabian (sales manager) and Dave (general manager) had to jump through a few hoops to acquire the car since a dealer trade was involved to get the car my wife wanted. Turned out it was the only one configured as it was in over a two hundred mile radius. Our thanks to everyone involved and we intend to continue recommending this facility and the friends we have made over our twenty three year relationship. Rob and Carol J.

I would recommend this dealer.