Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.3  
Friendliness
4.4  
Overall Experience
4.3  
Price
4.4  
Quality of Work
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very much happy!

By Arturo on 1/19/2019 at 1:13 AM. Helped by Mike James.

This is my second time buying a car from Houston Direct Auto. My salesman was Mike and I received more than I expected - am very pleased with my Chrysler 300. I will definitely recommend them to anyone looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Iza on 1/18/2019 at 1:18 AM. Helped by Zaid.

I love Zaid, he listens to your needs and wants and make sure you get exactly what you need. Second time getting a vehicle from Houston Direct Auto and each time was great! Nicole is great as well very kind and helps the process as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So satisfied!

By Anna on 1/17/2019 at 3:00 AM. Helped by Alex.

I received excellent customer service from everyone who works there. They are very professional and down to earth people. I would recommend this dealership to all of my family and friends. Houston Direct Auto is the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just so happy!

By Ino on 1/16/2019 at 1:49 AM. Helped by Emily.

This has been a great experience working with Carlos and Emily! I couldn't ask for a better team to help me get my first car. I would highly recommend this dealer to anyone. They are genuine and provide excellent customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really awesome!

By Haakon on 1/14/2019 at 9:59 PM. Helped by Jorge.

We are always so satisfied with this dealership. They were very helpful and competent. The experience was even pleasant, fast and efficient. Staff is all well trained and knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome cars!

By Ann on 1/13/2019 at 1:19 AM. Helped by Alexis.

I had nothing but positive experiences at Houston Direct Auto when we bought our 2015 Toyota RAV4 a week ago. We worked with Alexis; who was attentive, knowledgeable and kind. I highly recommend Houston Direct Auto, and to work with Alexis if you can!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So happy!!!

By Lat on 1/9/2019 at 11:54 PM. Helped by Alex.

Alex was the sales specialist that I worked with. I appreciated Alex's honesty and integrity throughout the transaction. He has a very helpful nature, but he is not at all pushy. I highly recommend Houston Direct Auto

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love them!

By Candice on 1/8/2019 at 9:55 PM. Helped by Carlos.

I recently purchased a vehicle here and it couldn't have been any better! Carlos was a pleasure to work with and was excellent as well. I am happy to deal with better people who truly care about their customers. I highly recommend Houston Direct Auto!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am very satisfied

By Cassandra on 1/7/2019 at 8:56 PM. Helped by Jorge.

Jorge was helpful, responsive, and professional. He assisted me with understanding my options and allowed me to make an informed decision without pressuring me. I am very happy with my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Number 1!

By Lassy on 1/5/2019 at 7:46 PM. Helped by Jorge.

I just had the best experience buying a new car. The staff at Houston Direct Auto are very friendly, knowledgeable and helpful. They don’t force to buy a car just to make a sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service!

By Anne on 1/4/2019 at 8:53 PM. Helped by Robert.

I've been working with Robert for a couple of years. Robert has always been a pleasure to work with. He takes pride in making sure that I get the same level of service that he would expect for himself. I really love Houston Direct Auto!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my car!

By Em on 1/3/2019 at 8:52 PM. Helped by Jorge.

I am very happy with my new 2016 Toyota Sienna! We had a very hard working salesman Jorge. He was very patient and non pressuring which was appreciated. He was very knowledgeable about the vehicle. I would highly recommend Houston Direct Auto to my friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two thumbs up!

By Manny on 1/3/2019 at 12:45 AM. Helped by Mike.

Our salesman Mike was amazing! We couldn’t be happier! He worked really hard for us and I can’t say enough how happy I am. My daughter and I both received great customer service from Mike and Carlos and we will definitely be recommending Houston Direct Auto to everyone who is interested in getting a new car. Thank you again Mike!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I just couldn't ask for more!

By Jose on 12/31/2018 at 8:50 PM. Helped by Javier.

I was treated with the most respect at this dealership. They worked hard to get me an amazing deal and went the extra mile for me. I will recommend this dealership to as many people as I can. Thank you so much Houston Direct Auto!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy!

By Ion on 12/29/2018 at 5:56 PM. Helped by Emily.

We had a great experience with Houston Direct Auto! We were told up front that they price their vehicles to sell, no dickering and if interested to have our mechanic look at it, because they sell them as is. This is a dealership that is honest and I will definitely go back in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy camper here!

By Manny on 12/29/2018 at 4:54 AM. Helped by Roberto.

Had a great experience at Houston Direct Auto getting into my first Bentley car. Roberto treated me with respect, was straight forward, and knew exactly what I was looking for. I will definitely be back here for my next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Jackie on 12/28/2018 at 4:46 AM. Helped by Roberto.

I have had an incredible experience with Roberto at Houston Direct Auto. My family has worked with him for many years and have never been disappointed. He is extremely friendly and takes the time to listen to your needs. I could not be happier with the 2015 Chevy that Roberto got me into last week.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy camper!

By Anne on 12/27/2018 at 4:39 AM. Helped by Roberto.

Mike listened to what I was looking for in a vehicle and was very upfront regarding particular vehicle options, pricing and availability. A complete non-pressure environment that was friendly and knowledgeable. Would recommend to anybody looking for a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So much delighted!

By Clark on 12/25/2018 at 4:52 AM. Helped by Javier.

They took good care of us! We have purchased many vehicles at Houston Direct Auto, both business and personal, and we're always pleased with their service. I am glad I chose Houston Direct Auto for all my car needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best dealership!

By Jobert on 12/23/2018 at 2:22 AM. Helped by Jorge.

Jorge was very helpful and knowledgeable. He made the process, although somewhat complicated, feel very easy. The dealership is very well organized, clean and inviting. Never felt high pressure sales tactics. Thank you guys!

I would recommend this dealer.