Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

It's All About Customer Service

By kdry on 9/16/2019 at 5:55 PM.

When it comes to buying a car, we have always appreciated a sales team that has made it easy for us. Howell Motors made the process very simple, and they gave us great, personal service. It was important to buy local, and to buy from a dealership that has been around for a long time. We knew it was time for us to make the switch to Ford, and we are happy that we did. Or sales associate, Patrick O'Malley spent a lot of time with us, and he made sure that all our questions were asked. When it was time to pick up the car, he took time to set up all the technology in the car, and he went over every detail with us. We felt that he also worked hard to get us the best value for our trade in. Overall we were very pleased with how we were treated. The entire process went very smoothly! We love our new 2020 Ford Explorer ST. It is everything that we had read about and more!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people to deal with.

By mitd150 on 9/14/2019 at 10:46 PM.

We have been buying from Howell Motors for some years now,you just go where you feel comfortable and the whole crew there are good people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

just unbleiveable

By caddyman ty on 9/4/2019 at 11:35 PM. Helped by GREG Friieday.

Pat and his team went overboard for me with all the personal problems I had they came up with a deal I could not belive and so very caring

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership

By sjp5986 on 6/16/2019 at 12:27 AM. Helped by Claire, awesome young lady, Mike Trethewey, best mechanic they have..

I've been a customer of Howell Motors for 37 years. Friendly sales staff. Never any pressure. The service department is incredible. They have always treated me like family. I would highly recommend this dealership. As technology gets more complicated, they always have the time to walk you through it, step by step. I am a customer for life. Working with Pat O'Malley has probably been one of my best experiences yet. Although, I have never been disappointed with Howells.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy!

By reesurgent on 6/4/2019 at 5:37 PM. Helped by Greg Frieday.

Pat and Greg made it incredibly easy to come in and find a car! They took the time and work to make sure I got want I needed, and were able to get everything within my budget. I appreciate everything they have done for me! Thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Dealership

By ranwen1 on 5/29/2019 at 2:29 AM.

We have been buying vehicles from Howell Motors for 25 years. Everyone has always been friendly and easy to deal with. From their service shop to the sales people everyone makes sure you’re happy before you leave. We won’t go to another dealership!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Keep it simple

By Ford truck 2016 on 5/23/2019 at 8:59 PM.

It's easy to deal with salespeople you have dealt with before so they know what you want after years of dealing with a good dealership

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Patrick is honest and very helpful. A pleasure to deal with!

By Concrete Guru on 5/18/2019 at 12:42 PM.

This is the third time I have dealt with Howell Motors and each time I feel confident that I have received excellent service and a fair and honest deal. I would recommend this dealership ti friends and family !! Both Mike Sanders and Pat O'Malley are a pleasure to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New purchase

By Terri on 5/10/2019 at 5:50 PM. Helped by Greg Frieday.

I purchased my last car from Howell Motors and it was time for a new car. There was no doubt in my mind where I would purchase my new car. There was only one answer. HOWELL MOTORS. They are very friendly, honest, easy to work with and the service department is 2nd to none. It was a very pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new Ranger!!

By Maria on 5/9/2019 at 4:39 PM.

Pat O’Malley is the best! Everyone at Howell is great...I love that everyone knows your name and are so helpful getting you the right vehicle at the right price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Curt on 5/1/2019 at 12:40 AM.

Requested internet pricing - Patrick’s response was quick, he throughly answered any question. After review from other dealers we drove 2 hrs 45 minutes to purchase the car. When returned to pickup the car Patrick was again there to walk through the sale. We have purchased numerous cars in the past this experience was the best that I can remember. Patrick is on top of his game and shows confidence which helps with the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patient, Nice and Helpful

By HappyEscaper on 4/30/2019 at 7:58 PM.

Everyone I work with at Howell are extremely knowledgeable and I trust that they help me as opposed to trying to squeeze more money out of me. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Where Friends Send Friends!

By LKPTMILK on 4/29/2019 at 10:48 PM. Helped by Todd Kureczka, Greg Frieday.

Howell Motors is a great place for a quality Ford deal. Owner Mike Landers, Sales Manager Todd Kureczka, salesman Pat O'Malley and the staff treat you like family. They worked out a fantastic, no-nonsense deal on a sleek 2019 Escape. Can't imagine,shopping anywhere else!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy customer

By CatLady on 4/19/2019 at 1:08 AM.

I've owned a PT Cruiser for 13years and found it time to upgrade,I shopped around only to find a lot of pushy salesmen. Then I ventured into Howell Motors great selections to my delight and not 1 pushy salesman very pleased with the service of this company and how smooth everything went I am now the proud owner of a 2017 Ford Escape thanks to Mr. Pat O'Malley I highly recommended this dealership to anyone and everyone....... Thank You Pat!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful experience

By Jldracupdill on 4/5/2019 at 4:23 PM.

I had a wonderful experience at Howell Ford, the process was easy quick and they are willing to work with you. The inventory there is impressive and Patrick O’Malley was very helpful and thorough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By MuBish on 4/4/2019 at 8:37 PM.

Patrick o' Malley was my salesman and he made the process so simple and easy. Greg Freiday the finance guy was really cool and explained everything in detail. I was in and out of the dealership in about 2 hours with my vehicle all ready to go. I would definitely buy here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond service!

By Kim M on 3/29/2019 at 2:52 AM. Helped by Ray in service.

I’ve been dealing with Howell Motors for the last 3 years and their service is exceptional! Every employee goes above what is expected, I highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have been doing business with Howell Ford for many years.

By ford trucks on 3/28/2019 at 8:09 PM.

I have always received the best of service from the sales staff and good service from the service department for my maintenance and repair work. All the people at Howell Ford are truly professionals, and Pat O'Malley has always helped me get the best deal I could receive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Who says you can’t always get what you want?

By Mike and Sheri on 3/15/2019 at 1:03 AM.

Who says “You can’t always get what you want“ Well you can at Howell Motors! Pat O’Malley asked the right questions to fit us with the perfect truck!!! Thanks Pat and everybody at Howells

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience buying a used car.

By Gorgerat8357 on 3/14/2019 at 6:56 PM.

I worked with Justin Currie At Howell Motors to purchase my used vehicle. He was very accommodating and informative about the Ford Escape. I worked years with Justin’s grandfather, Ken Currie, and look forward to working with Justin for years to come.

I would recommend this dealer.