It took 6 hours to buy a new car at HOY VW, 4 hours was waiting for finance man even though I already had arranged financing myself. Car was never even washed let alone looked at in that time. After I got home, I noticed that three of the tires were very low on air pressure at about 22lbs. They have absolutely no respect for your time let alone checking the car out before delivery
I would not recommend this dealer.