Dealer 2-Year Rating

Overall Rating

2 / 5
Customer Service
1  
Friendliness
2  
Overall Experience
1  
Price
5  
Quality of Work
1  

Dealer Reviews

Show:  

Overall Rating

2.0  

1   Customer Service
2   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

Takes too long to complete a purchase

By not my first vw on 9/15/2018 at 5:47 PM. Helped by Don't recall as I would never work with them again.

It took 6 hours to buy a new car at HOY VW, 4 hours was waiting for finance man even though I already had arranged financing myself. Car was never even washed let alone looked at in that time. After I got home, I noticed that three of the tires were very low on air pressure at about 22lbs. They have absolutely no respect for your time let alone checking the car out before delivery

I would not recommend this dealer.