Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesmanship - Just Right!

By Lunne on 2/16/2019 at 1:21 PM.

Victor Kienka is the sales person I worked with and he did a thorough job making sure all my questions were answered about potential choices, features important to me including safety, amenities and style of car. This is the 4th car I have purchased from Nisson. I did not ever feel pressured and felt Victor gave me solid, honest advice. Lynne White

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Joe was great

By CHINO1LOVE on 2/15/2019 at 8:21 PM.

Great place and help that I got. The only minor problem was I waited way too long but I still give it 5 stars thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Salesman at Orr Nissan

By ADoyle on 2/15/2019 at 3:20 AM.

This is the third vehicle I have purchased with the help of Victor. He is a pleasure to work with and always does what he says he will do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just what I needed

By Omajust on 2/14/2019 at 9:23 PM.

Am leaving on a long trip. Will be stressful with a family member in hospital. Had my Rogue checked out and the oil changed . All is well. It's good to be able to trust your vehicle on a trip.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By dannerjudy5 on 2/14/2019 at 6:55 PM.

We had a wonderful experience at Orr Nissan East. Our sales consultant Andy was great. We also met the owner Aaron, and he was great also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By BBRIONES on 2/14/2019 at 6:27 PM.

I bought both cars here and I have been bringing them here for maintenance and repairs because I trust Ken who been working with my cars since 2011! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT

By SAISOUTH on 2/14/2019 at 5:38 PM.

I RECEIVED THE BEST SERVICE ON MY AUTOS, AND I WAS CALLED TO ASK FOR ANY OTHER POSSIBLE SERVICES NEEDED BEFORE TECHNICIAN STARTED TO WORK ON IT.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By KAREYSTINSONKS on 2/12/2019 at 8:58 PM.

Service was great nice people that work there always helpful I will definitely keep bring my car back for service. Pretty fast service too was very busy when I went

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Highly recommended

By JOHN.WARDLOW on 2/10/2019 at 2:13 AM.

Albert and Ryan made the deal quickly and easily. I would recommend Orr central to my friends. I havent used them for service, yet, but anticipate it being very good as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By RNJESSJ on 2/9/2019 at 7:43 PM. Helped by Oscar.

I went in on a Friday at 2pm, they were busy but I couldn't feel that at all. They helped me right away looked at my car. With in 15 mins told me I needed my coolant fan replaced that was making a loud noise. Told me it would be $1000 but that my warranty would cover $800 so I would only have to pay $200. Said they could do it right now and it would take 2 hours. I told them I couldn't do that because I had to be home for my kids getting off the bus at 4. They offered to drive me home and pick me up when it was ready. If that was not good enough and amazingly sweet man name Oscar was my driver both ways. He was super sweet and even stayed late to make sure I got back to my car. But that was not the best part on the way back to the car my daughters 5 & 9 were with me he was talking to them and found out it was my daughter's birthday and have her $5 she was so excited and then gave my other daughter one just for talking to him. I really did not expect the amazing service I got and especially Mr. Oscar I would definitely recommend going here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New management and our best experience yet!

By Melissa123 on 2/9/2019 at 6:37 PM.

Fast and thorough service! This was our best experience to date! We were in and out within 30 minutes. There didn’t appear to be several people waiting either.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By jbibb1 on 2/9/2019 at 6:24 PM.

Very Quick service, waited for less than 1 hour. Used last of three prepaid oil changes and will purchase three again if available. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very reliable

By Kolbe17 on 2/9/2019 at 5:30 PM.

answered every question before i even had the chance to ask. always updating me with car info. best service around. ken is always the guy to see

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Good customer service!

By imnotdone on 2/9/2019 at 1:48 AM. Helped by Dustin.

Dustin and Mr. Black were very nice and helpful when purchasing my vehicle. Things went mostly smooth and we are enjoying the car. Thanks for everything!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great

By JFBOST1 on 2/8/2019 at 10:37 PM. Helped by Dustin Kemp Finance.

My salesman was excellent , Anthone welcome us help us start to finish. Finance went smooth. The only problem took to long to detail the vehicle , Anthone had to go and detail it , thanks Anthony

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

No Pressure Sales

By NANGENE on 2/8/2019 at 8:16 PM. Helped by Steve in finance.

I have bought many cars and this was the first time I ever received NO pressure to buy services I did not want. Everyone listened to my needs and wants. Best car buying experience ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New truck

By JACQUEZ_MANUEL on 2/7/2019 at 6:25 PM.

I love how they took care or me and took there time. They showed my everything about the truck and they had it clean from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best sells man

By Julioq23 on 2/5/2019 at 11:39 PM.

Very kind and polite really great service really good business man also he was really respectful and also there is no other place I would go look for a vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experience buying a Rogue from Victor Kienka

By Al on 2/2/2019 at 7:10 PM.

My experience buying a Rogue from Victor Kienka at Orr Nissan was incredible. Not only does the salesman have commanding knowledge of the product, he treated me with respect. The finance dept and everyone at the dealership made my purchase experience the best it has ever been.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Titan V8 2018 Purchase

By Howard, Jack 2018 on 2/2/2019 at 6:06 PM.

Purchased my Titan SV 4X4 2018 from Orr, the Salesperson Mr. Anthone Howard walked me through the entire sales purchase. From the minute I walked into Orr the entire sales staff was great and not pushy. Before I left, my salesperson walked me through all of Orr's Service areas. Never have I had a dealership do this for me!

I would recommend this dealer.