Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
3.7  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic! (Even buying a car alone with two kids)

By Katie Buck on 6/19/2018 at 11:20 PM. Helped by Justin Johnston.

I had a great experience with Theo and Justin. They were so polite and courteous. Yes, they are salesmen, but they did not pressure me at all. They just provided information. I had two really hands on kids under three, and was buying a minivan by myself. I thought that the salesmen might try to use that against me (ie. being distracted). They were fun with my kids, but didn’t prolong my visit once I said I wanted to buy. Their price was the best within 500 miles of McKinney. We came to an agreement about price literally within 5 seconds—again no pressure, no tricks, no feeling like the other shoe was about to drop.They are so good I will recommend that my friends and family on the metroplex drive there instead of the Honda dealership three miles from my house. From start to finish I had nothing but the best experience even in a stressful situation—created by car buying with young kids. They were fantastic and I could not recommend this dealership enough. Each employee I met seemed happy to be at work and like they liked their job. They also seemed to care about your experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Sherlock on 6/19/2018 at 9:16 PM.

Great communication through email beforehand. Honest throughout. Able to answer all my questions. Definitely would recommend this place to anyone interested in a Honda vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Don’t bother with the other dealerships...

By Donguyen on 6/19/2018 at 6:29 AM. Helped by Eric Battle, finance dept.

All you need to do is ask for Charlie Emmons if you want the best deal in Texas. He will follow through and deliver... Guaranteed you will not be disappointed !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Down to Earth, Miracle workers

By AkeXaeMommy on 6/17/2018 at 4:11 PM. Helped by Yvette Garza.

Without going into too much detail, I have to say that Huggins Honda is absolutely amazing! Harry Whitworth in sales and Yvette Garza in finance, are one dynamic duo! They seem genuine and worked miracles to get us in a car we were ecstatic about quickly and without making us put in more money than we were comfortable with. Their communication with each other and with me was far superior to any other dealership we worked with. I was up front and honest about my credit, and Harry was up front and honest about his expectations. Enter Yvette! I’m convinced this woman is the modern day Wonder Woman. She surprised both Harry and me by not only getting us what we asked for, but by actually getting us better than we asked for! I honestly can’t say enough about these two. They have made a forever customer out of me, and I have been telling everyone I know that they HAVE to go here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME EXPERIENCE!!!!

By Ann on 6/15/2018 at 2:20 AM. Helped by Yvette Garza.

I had a great experience having Jim Totten as my sales consultant and Yvette Garza as my Finance/Business Manager. I called Jim prior to going into the dealership to ask about second chance financing. He ask me a few questions and told me I’m would be approved. After arriving at Huggins Honda I test drove my choice vehicle..... then Yvette (who is definitely GOD sent) worked her magic!! I explained my situation to her (going through a separation and needing a vehicle ASAP). Huggins Honda should be very proud to have two of the most honest and genuine people I have ever met working for their company. I will definitely purchase my next vehicle from them....we are friends for LIFE 🙂

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase of Used CRV with Trade In

By LoganM on 6/11/2018 at 9:32 PM.

In a long day of dealership-hopping looking for the best deal on a used CRV, Huggins was by far the best experience. My wife and I’s salesman, Theo, was extremely courteous, friendly, and professional. He greeted us immediately and continued to serve us well despite having to bounce around a short-staffed office. Once we had settled on a car, Theo was very honest in our pricing discussions and was willing to do what he could to secure a deal that we were ultimately very pleased with. We never felt pressured or coerced into any decisions but rather were treated with sincere respect. I would recommend Huggins and Theo highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service!!!! 5*****Just give them a try!

By 911derful on 6/9/2018 at 9:42 PM. Helped by Dan Meyer, Yvette Garza.

I would like to acknowledge Dan in pre owned sales and Yvette Garza in credit approval. If you think you are beyond help! PLEASE give them an opportunity to serve you! They understand bad situations happen to good people and can work with most any situation that arises. My family is VERY BLESSED to have found them and received a fantastic reliable vehicle I'm proud to drive around in. Don't waste your time with those horrible tote the note places. Give this awesome dealership an chance to get you in something remarkable. You will be glad you did! And tell them Jana Robertson sent you! :-)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!!

By Victoria_s27 on 6/5/2018 at 8:54 PM.

I was very nervous getting a new car because of a precious experience, but Gina made my car buying experience awesome! She is so honest and knows a lot of information! I would definitely recommend her to anyone who is looking to buy. She makes you feel very comfortable. Thank you so much Gina!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personalized service

By gabbyroc on 6/4/2018 at 12:40 AM.

I walked into Higgins Honda with a good idea of what I wanted. But I also wanted to work with a salesman that would listen to me and not try to sell me something different. Theo was a blessing from the start! He listened to me and made me feel comfortable in every concern I mentioned to him. I cannot say enough good things about him and the service he provided to me that day. Needless to say I drove home in a “new” car that day! If it weren’t for Theo and his professionalism and friendliness I may have gone elsewhere. Thank you Theo and Huggins Honda for a great car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Ruby on 6/2/2018 at 2:13 PM.

They worked with me to make sure I got in the car I wanted . My salesman was super helpful and explained all the features in my car to me.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Customer service

By A.H on 6/2/2018 at 1:23 PM. Helped by Alex.

Worst customer service . Once they sell you n get your money then they don't return calls or answer. Even the managers make up stories n lie to you. Very unprofessional . Over 5 weeks period of time n they have not registered my car with state. I thought they would have department in their dealership to take care of it promptly but no. When I went to pick up my special license plate at state office they informed me that my car is not registered by dealer ship yet.special plates are there which I ordered 1 week after I bought car n they have not ordered my regular plates.called dealership sales manager gives me another story. Don't expect them to give you customer service

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hilarious Harry

By Candy on 5/27/2018 at 1:44 PM.

Harry was great to work with. He is funny and has a outgoing personality. I did not feel the pressure to purchase the vehicle lot most dealership make you feel. Harry was especially thoughtful to my daughter which the purchase was for her. He was patient and knowledgeable showing her all features that comes with the vehicle. It was a great pleasure to work with Harry and he really made this experience enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Starling on 5/30/2018 at 2:25 AM. Helped by Gus Rodriguez.

Had one of these best experiences purchasing a vehicle and probably the BEST salesman ever. My husband and I had shopped several dealers and decided Huggins would be the last one. We knew what we wanted but the other guys said that's impossible and didn't have exactly what we wanted. Upon meeting Gus Rodriguez he was very friendly, courteous and said with confidence I'm going to get you in that car (the one we wanted and prayed for) and that he did! Talking to him was like talking to an old friend. I highly recommend this gentleman and thank him for his kind words and warm welcome. Gus you were awesome.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST BUYING EXOERIENCE EVER MARCUS C MY SALES REP 5 STARS

By Shawnk on 5/28/2018 at 9:35 PM. Helped by Marcus Collins.

Best and easiest buying experience I had with any car salesman or dealership my salesman was Marcus Collins and by far the best he did exactly what he said he was going to do no games or gimmicks or tricks here no back and forth gave me best price upfront I dr ok ve from houston 280 miles away and glad I did highly recomend Marcus and his manager kody they were awesome I want to say thanks Marcus for making my car buying experience headache free and will return for future purchases love my sienna van thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

making it fun to buy a car

By Andrew on 5/27/2018 at 2:13 AM.

Thy worked hard to make my buying a car easy and fun. Thy walked us through each step answering all our questions. Ultimately helping me get into the car I really wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and enjoyable experience.

By Young361 on 5/26/2018 at 3:58 PM.

Charlie was enjoyable to talk with and has great personality. The moment we walked in, Charlie found exactly what we were looking for and negotiated a great price. He was very knowledgeable about every single vehicle. He treated us like family. I will refer Charlie to all my family members.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Salesman

By Melody on 5/19/2018 at 3:40 PM.

Erick Benitez was the perfect salesman. He didn't use high pressure tactics to sell me the Honda Cr-V. He was courteous and communicated well through out the whole sales process. I would highly recommend this dealership and him personally.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Survey101 on 5/24/2018 at 2:56 AM.

I basically brought in a competitors pricing and Huggins honored it. I’ve been having my Cars serviced there since 2003 and they worked with me on my trade in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Go see Theo

By TrickyKitty on 5/22/2018 at 2:24 PM.

Theo has helped my friend and myself purchase vehicles, and I will recommend him to everyone I know. He provides a relaxed environment in which you can comfortably browse without pressure, which makes for a highly enjoyable car buying experience. He showed us 5 cars, 2 for my mom to look at and 3 for me, and was very patient and professionalwith us, answering all our questions. Even my 12 yr old nephew enjoyed talking with him about hobbies. Give Theo a call when you're ready to look at vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience we’ve ever had at a dealership

By Kourtney243 on 5/22/2018 at 11:55 AM. Helped by Yevette Garza.

Thanks to our salesman Charlie Emmons and business manager Yevette garza we were approved for a 2015 Toyota Camry that we are enjoying greatly. We appreciate the time taken to work with us and appreciate you making the experience so pleasant.

I would recommend this dealer.